Frank Harris and Co estate agents in London

★★★★★ 5/5

Google

My experience with Ida at City Docklands was fantastic. As a student this was my first experience with trying to rent a property and the processes included, Ida was great at explaining the details to me and my group and would always answer any questions we had. She was also very good at keeping in contact with me and updating about progress. I am thankful to Ida for all of her help and look forward to starting my tenancy in the near future.PositiveResponsiveness, Quality, Professionalism

Harry · 24 August 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Mark at City Docklands Estate Agents has provided us with exceptional customer service throughout the entire process of finding a property. We really felt that he had our best interests at heart and responded to every query quickly & professionally. We were particularly happy when he organised a second viewing for the property at our preferred property, as unfortunately I was unable to make the first viewing. We are happy to have found a property with them and are confident with them being our point of contact over the course of our new tenancy.PositiveQuality, Professionalism

Emma · 24 August 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

I had my property on the market for around 9 months with another agent. Not a single offer came through. Very impressed with Frank Harris. Bought the property many years ago through them and now listed it for sale through them as well. I have already had 4 offers. They are very active, hard working and efficient. I really appreciate the constant communication and regular updates, a big "thank you" to Catherine for keeping me in the loop at all times and so energetically marketing the property. Emma the manager, runs a great team and I am impressed with the service they have provided so far.PositiveResponsiveness, Quality, Professionalism

Mohammed · 17 June 2021 · Frank Harris and Co London (123 Stamford Street)

★★★★★ 5/5

Google

Rating only, no written review.

Panayiotis · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Rating only, no written review.

Zaira · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Great experience with the team, very supportive and helpful, in particular Bedri Gezgin

Kashish2805 · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

So far I’ve been living in my new flat and so far everything has been great ! Very professional and responsive .PositiveResponsiveness, Quality, Professionalism

Abdulla · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Excellent customer service and very helpful with finding me my ideal home. Thank to Bedri and the team for catering to my every needs.

Akeem · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Delighted with Mark Scott and Ryan Morgan, from the outset they were very proactive and managed to get the job done in record time whilst my last agent was unable to do the job.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

I've had a very good experience with City Docklands. Ida was always on hand to answer my (many!) questions and help with any issue. Thank you very much!

Serena · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Been looking for help on what the market's like in docklands for some time now. Haven't had much success with other agencies but when I enquired here Bedrettin was very helpful and answered a lot of questions in the professional manner I've not been given by other solicitors.

Raul · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Ryan Morgan found me and my two housemates a lovely home in the exact location we wanted to be in. He gave us high hopes and expectations for our future living situation, of which all he lived up to. I could not be happier with the home I am living in now, thanks to City Docklands.PositiveQuality

Halle · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 1/5

Google

Absolutely awful - do not make the mistake of renting via this agent! The 5 star reviews are fake (multiple reviews from the same 'people', many fake positive reviews immediately after any negative review etc.). Illegal clauses were incorporated into our contract and when challenged, the agents were incredibly defensive and rude. I honestly couldn't believe the way that they were speaking to their own customers! Ryan Morgan inparticular was extremely unprofessional and argumentative, regularly stating that he was fed up of going back and forth on email and that he wasn't going to bother responding to any future emails (obviously in an attempt to have everything agreed via call rather than email so there was no record of the conversations that had taken place). Ryan also made references to my workplace, stating that many other people who worked in my building had signed the contract therefore he couldn't understand why I wouldn't sign it. I found this very unprofessional and concerning from a data protection point of view. Ryan also put an undue amount of pressure on us to sign the contract within less than 12 hours which is absurd because the purpose of a contract is to ensure that both parties are in agreement with the terms and thus each party has the right to negotiate.NegativeProfessionalism

Peri · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

City Docklands gives you everything you expect with real professionalism. The team was great in helping fine a property, special shout-out to Bedri Gezgin for his dedicated help. Would definitely recommend 👍🏿 …

Toni · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Mark and Ryan helped us get a great property, and smoothed out the edges, facilitating getting those last details right. They were quite responsive to email, and had quick responses for us when we called them.

Pierre · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

City Docklands were showing the flat that I was renting, they were professional and courteous throughout the process. Special thanks to Bedrettin who kept me up to date on when viewings were happening or if they were no longer taking place.PositiveProfessionalism

James · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

The City Docklands Estate Agents Team provided great customer service and helped with all my needs. The team was represented by Bedri who always dealt with my enquiries professionally and patiently. Many Thanks!

Suraj · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

City Docklands provided an outstanding level of professionalism. I'd like to give special appreciation to Bedri Gezgin for the abundance of enthusiasm, knowledge and efficiency. He played a pivotal part in answering my queries and is a valuable asset at City Docklands Estate Agents. Once again, thank you !PositiveQuality, Professionalism, Value

Aaron · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Great experience with City Docklands. Ida Curiac was very helpful and knowledgable. Without her we wouldn't have been able to find a flat so quickly during this difficult period. 100% recommended. Thanks Ida.

Tom · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

I was dealing with Ida. Seriously one of the best letting agents I’ve dealt with in the last 6 years whilst living in London. Friendly, bubbly and yet very professional. Going the extra mile to help! Definitely recommend her if dealing with city Docklands!PositiveQuality, Professionalism

Petra · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Bedrettin was excellent throughout the process of securing my new flat, and was always responsive & helpful. He made things very simple & straightforward, and was true to his word all the way through. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Seun · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

We recently moved home and were very impressed by the service City Docklands provided. Ida was very helpful and took the time to help us when needed. Moving during a pandemic was a daunting prospect but we were made to feel at ease.PositiveResponsiveness, Professionalism

Dawn · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

Hugely grateful to City Docklands and especially Daniel for helping us find a lovely flat in Bermondsey and making the tenancy/contract process so easy. Daniel has been so helpful and easy to communicate with throughout, can't recommend Daniel and team highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Jen · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)

★★★★★ 5/5

Google

My partner and I were searching for a flat, being let down by some estate agencies, for lack of communication, and various other reasons. I then came across a gem with City Docklands Estate agency. Our agent Ida, has been fantastic, working to get things moving quickly and efficiently. I can't speak highly enough of her, and the rest of the team. Thank you once again. Jason and KarolinaPositiveResponsiveness, Quality, Professionalism, Value

Jay · 17 June 2021 · Frank Harris and Co London (205 Tooley Street)