Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

As a tenant, I have had good experience with Charlotte who’s patient answering my questions and made no complaint arranging a second viewing for me. She not only knows to act in good interest of the landlord, but also to allow a certain level of flexibility and ensure speedy execution. She’s my best letting experience in the UK.PositiveQuality, Professionalism

Daniel · 11 December 2021 · Frank Harris and Co London (87 Long Lane)

Agent replied · 10 December 2024

Dear Giang, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

My experience with Frank Harris was phenomenal. Our letting Agent Nicole in particular was very professional and responsive to our needs and queries, and made the entire process easy and straightforward. I would highly recommended their service.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 9 December 2021 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Patrick, Thank you for sharing your kind words about Nicole. Your comments are much appreciated by the Southbank & Waterloo team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We arranged a viewing and was met & greeted by Catherine who was bang on time at the property, very helpful person. Afterwards there was no pushy follow up and we made an offer. We loved the complete service follow up because Catherine arranged for financial advice and conveyancing quotation arriving within a few hours, we really thought that professional and a switched on complete service from web-site to owning a property. Great customer service and thanks Catherine. Just a pity our offer was turned down. Better luck for us next time. M&HPositiveResponsiveness, Quality, Professionalism

Michael · 24 November 2021 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Michael, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Southbank & Waterloo office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

Had the pleasure of working with Harris & Co. during my recent flat search. They were both helpful and professional from the start of the renting process to the finish. I worked with Harrison Bacon, who went out of his way to provide prompt responses to my mainly calls and emails. Overall, a very good experience!PositiveResponsiveness, Professionalism

Hannah · 26 October 2021 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Hannah. Thank you for taking the time to leave a review regarding your experience with Harrison in our Southbank office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been renting my flat through Frank Harris since 2007, and have always found them helpful and professional in finding tenants. Alex Squance and William Gladstone-New are keeping up the standards, and I'm glad that they are now dealing with the properties.PositiveResponsiveness, Quality, Professionalism

Lynda · 23 October 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Lynda, We are thrilled to hear that you are pleased with the service you have received from our Bloomsbury and Kings Cross office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was considering moving into a flat in the Barbican and Ms. Charlotte Rule was extremely helpful in finding a number of suitable apartments to show me in my price bracket. She was considerate and responsive in her communications with me as well as helpful and approachable while conducting the viewings.PositiveResponsiveness, Quality, Professionalism

Anastasiia · 23 October 2021 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Anastasiia, We are delighted that you took the time to leave such a fantastic review which the Barbican team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

I used Frank Harris for finding a flat at Barbican twice over the span of two years, and their service has been always great and responsive. After Rob Sayers' departure, Charlotte in particular helped me with the new house finding this time, and she was attentive and responsive re: paper work and the process and helped me correct the issue, which was a huge help for me as I was juggling multiple things alone (work, business, family, etc.) at the same time while looking for a new flat + a house move (although, I managed to find my own movers) in the midst of the pandemic. Jay Smith also helped me with the move-out paper work and he has been very responsive and went above and beyond to sort out the deposit transaction (coming to an agreement with the landlord) after my move. Highly recommend Frank Harris!PositiveValue

20human00 · 23 October 2021 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear 20human00, I was delighted to read the comments in relation to our Barbican office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have rented a flat through Frank Harris for the last eight years - they have mostly secured tenants swiftly, and supported our letting really well.I would recommend them to anyone looking to do the same especially in the Bloomsbury area where they are particularly well established.PositiveResponsiveness, Professionalism

Coombes · 29 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Nicholas, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Lucia Giurini was polite, helpful and quick to respond when we were in the process of securing our flat. It was lovely to have her assist us the entire time and have a clear line of communication.

Inesz · 29 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Inesz, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I’ve been looking on the market for quite some time, and viewed a fair amount of properties in the area with other agents. After finding the online search pretty endless, I decided to get in-touch with FH&C. I was put through to Chris, who was incredibly polite, helpful, honest, and responsive to my queries. I went along to view a property with Chris. Chris was wearing PPE, which is very important during the pandemic. It made us feel very comfortable, and it reassured us that Chris was taking care of us. I would definitely recommend talking to FH&C about your next property move (if you can, speak to Chris), they will take the stress out of the process.PositiveResponsiveness, Professionalism

Joshua · 29 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Joshua, I was thrilled to read your comments about Chris in our Bloomsbury & Kings Cross office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. I will make sure to pass your comments on. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

George and Alison recently sold my flat, achieving an all-cash offer at the full-asking price within a day of taking it on - didn't even have to market it! Their approach to the subsequent sale was both professional and diligent, staying calm and positive even when I wasn't! I can't recommend them enough. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Tom · 29 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Tom, Thank you for taking the time in providing such lovely comments about George and Alison in our Bloomsbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Marilyn Plews Customer Relations Team

5/5

Google

Rating only, no written review.

Roya · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Roya, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Hadrián · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Hadrián, Many thanks for giving us 4 stars. I understand that there were some issues but that the office has now been in contact with you regarding these to ensure that these were dealt with promptly. Kind regards Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Adam · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Adam, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Saleh · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Saleh, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

Rating only, no written review.

Huda · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Huda, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Alison Battrick, director of Frank Harris & Co has done a great job for us with the sale of our Bloomsbury flat. Many thanks indeed, CharlesPositiveProfessionalism

Charles · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Charles, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

Lucia was very responsive and supportive all the way through our flat-hunting process. She addressed all of our concerns and explained everything clearly. Very friendly service :)PositiveResponsiveness, Quality, Professionalism

Haley · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Haley, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Frank Harris helped us out when we bid for and lost a flat in Bloomsbury. Great local knowledge, great service. No-one is better-placed for a property transaction in Bloomsbury.PositiveResponsiveness, Professionalism

Benedict · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Benedict, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

The guys at Frank Harris were brilliant in all of my dealings with them. I dealt mostly with George, who was highly competent, responsive, professional and amiable. Would reccommend!

James · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear James, Thank you for sharing your kind words with us, we are delighted you experienced a 5* service with George in our Bloomsbury office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Lucia Giurini is a very professional and reliable agent! We were able to communicate exceptionally well and very quickly, which made the entire process stress-free and even enjoyable! Every question we asked was answered within a few hours and everything was always super clear!PositiveResponsiveness, Quality, Professionalism

Oksana · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Oksana, Thank you for taking the time in providing such lovely comments about Lucia in our Bloomsbury & Kings Cross office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Lucia Giurini was incredibly helpful throughout the process. From showing us round the property, to finalising the contract; me and my partner would wholeheartedly recommend her services and those of Frank Harris in general.

Spencer · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Spencer, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thank you for your dedication and professionalism Gurpreet! Greatly appreciated your service and for delivering on our needs! Noting here Jay's superb work as well. We appreciate Frank Harris and your team a great deal. You have been professional, friendly and timely in management and that is rare.PositiveResponsiveness, Quality, Professionalism, Value

Camille · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Camille, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Ade jumped in at a moments notice when his colleague was unable to keep the viewing appointment. He was friendly personable and professional throughout the three viewings. Ade supplied me with all the information I needed and made some helpful suggestions about how the properties could be refurbished. I’m very impressed so far!PositiveResponsiveness, Quality, Professionalism

Peter · 25 August 2021 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Peter, I was delighted to read the comments in relation to our Bloomsbury & Kings Cross office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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