Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

I have had a great experience with City Docklands. From the first viewing all the way to the move, I was constantly kept in the loop and aided along the way. Mark was absolutely incredible throughout. I felt heard, understood and appreciated. Thank you for making a big step in life, a walk in the park!

Sam · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Sam. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Maria was simply amazing !!! My daughter and her friends were let down by a landlord and were left looking for a student let at short notice. Maria not only found the girls a flat, but helped them through all the process from offer, referencing through to the signing of a tenancy agreement and moving in all within 2 weeks. Her dedication and professionalism are to be admired, I know where I'll be going when my son needs a flat next year !

Paul · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Paul we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Maria, the agent that helped us get our house, was the greatest estate agent we could have wished for. Supported us from the first enquiry up to handing us the keys. Incredibly professional and obviously amazing at her job. Don’t know what we would have done without her!

Eli · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Eli, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I recently received the best assistance in searching for the perfect property to suit all my needs from Agent Samuel. He was extremely helpful and attentive to every detail I was looking for and provided me with a variety of options to choose from that I didn't realise existed. I am currently deciding on which option to go for and will definitely recommend this agency to anyone who needs efficient and high quality help in regards to properties.PositiveResponsiveness, Quality, Professionalism, Value

Parya · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Parya. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Landlord with fully managed property through frank harris. Really impressed with the customer service and direct communication. Efficiently sourced tenants within a few weeks - I liked the email notifications of all viewings taking place. Highly recommend!

Tazeen · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Tazeen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks to Ryan Morgan at City Docklands. What a breath of fresh air after a year with a competitor (who shall not be named) where I wasn't even acknowledged. Ryan and his team could not be more 'on it'. Very responsive and professional. I look forward to our relationship, and I am sure my tenants will be happier too.PositiveResponsiveness, Professionalism

Claire · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Claire, It’s great to hear that you have had a brilliant experience with our City Docklands office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Honestly, living in 4 other properties in London before, one of the best realtors I’ve ever come across. Samual and Ryan are fully genuine and want to try and make things work not just for the landlord but for us as potential tenants. Patient, kind and respectable, I would highly recommend these guys to anyone who is looking for their next London accommodation and wish the team nothing but the best. Thank you guys!

Joe · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Joe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had been looking for a property for a few months and were very pleased to have met Maria. Maria understood the type of property we were looking for and found a brilliant property within our budget. The letting process was extremely smooth and quick with Maria always being available to answer any questions we may have. The effort and time put in is much appreciated. Highly recommend!

Joe · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Joe, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Really impressed with the customer service from City Docklands. Hyper attentive and fix any issues with the flat same day. Rosie and her team are amazing and give a tremendous amount of comfort and piece of mid to renters like myself.

Benjamin · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Benjamin, It’s great to hear that you have had a brilliant experience with Rosie in our City Docklands office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a pleasant experience with the agency. My Agent was Maria. She was more than happy to take time and answer all of my concerns and showed me around the property. Have a variety of good options and the payments and paperwork’s are straightforward. Overall definitely recommend to everyone.

Aseem · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Aseem, Thank you for taking the time to leave a review regarding your experience with Maria. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sam was a great broker. Proactive and very good at understanding what we were looking for. We greatly appreciated his support in scheduling viewings, timely sharing options and advising on the apartment/real estate details we should be aware of. Totally recommended!

Abu · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We are very pleased and extremely fortunate to have met Mr. Ryan Morgan (from Frank Harris & Co), for helping us secure our new rental apartment. Amazingly organized, a perfect gentleman, and an expert negotiator, Ryan is a super agent who precisely understands client preferences and seals your offer in record speed. A BIG THANK YOU to you and your team at Frank Harris & Co ~ Matt has been very helpful in supporting us through the letting process as well. Delighted and deeply grateful - 10 stars from both of us! :)

Rathish · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Ratnish, We are thrilled to hear that you are pleased with the service you have received from our Tower Bridge & Bermondsey office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The team at Frank Harris have been absolutely amazing at helping me find a property within my budget and at a great location. Mark and Maria, in particular, have supported me very well throughout the letting process and have gone above and beyond in answering my queries and finding solutions. It was such a quick turnaround as well from viewing to agreeing an offer (circa 24 hours). Incredible team!

Katrina · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Katerina, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We very recently used City Docklands to find a good quality new tenant. Remarkably they did this within two days, a result that we were very happy about. Unlike most of the estate agents with whom we have done business over the years they actually deliver what they promise. Mark Scott, our main contact at City Docklands, has always been very professional and quick to respond to calls and emails. If you are looking for a reliable and professional estate agent in the SE1 area then we can wholeheartedly recommend City Docklands.PositiveResponsiveness, Quality, Professionalism, Value

Jeremy · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Jeremy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

My friends and I are students in the UK and we were struggling to find a property for next year as we are not familiar with the housing market here. Then we got so grateful to be in contact with Maria from Frank Harris as she introduced a few good and affordable properties to us. Always so informative, always keep us updated with new properties each week and explain to us clearly about every single step to make offers. Very nice and professional, I would contact her again to consult about properties around London.

Najah · 17 June 2022 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Najah, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Samantha · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Samantha. Thank you for leaving a 5* review. We are pleased to see our service is as we would expect. Kind Regards Sarah Tanter Customer Relations Team

5/5

Google

My biggest thanks to Rebekah that went above and beyond and finally managed to fix all the issues in our flat.

XquilloX · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service and support from Frank Harris especially from Nicole and Harrison. Easy to reach and always happy to help.

Lilou · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Lilou. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Very good service by Tyger Sanchez. As first time buyers he took the time to show us multiple flats in our local area and answered all of our questions honestly.

Stefan · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Stefan, thank you for your 5* review. We are pleased to read that you have had a great experience with Tyger in our Southbank & Waterloo office. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Catherine worked very hard to help me and consistently gave a professional service. Her communication was excellent throughout by always keeping me informed and giving updates.

Jane · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Jane, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Extremely happy with the process that Nicole helped us out on in renting around the Waterloo area. Professional and guided and helped us move very quickly given our short time-frame!

Cedric · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Cedric, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Southbank & Waterloo office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Recently started working with Frank Harris which has been seamless. Bobby was helpful in the set up and Nick has been attentive and on the ball which the management. Highly recommend having tried a few other places that have proved at times painful

Josh · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Josh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My recent flat hunt with Frank Harris could not have gone better. Nicole was both very kind and professional and offered such great help with every step of the process, from finding a flat to moving in. Thank you!

Marcos · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Marcos. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great experience with Tyger! Obviously very knowledgeable and a genuine pleasure to deal with. LISTENS to my needs/requirements unlike many other agents I have previously dealt with. Will be trusting him with my property search. Ask for this man if looking to purchase!!PositiveResponsiveness, Quality, Professionalism

Nico · 14 June 2022 · Frank Harris and Co London (123 Stamford Street)

Agent replied · 13 June 2024

Dear Nico We are thrilled to hear that you are pleased with the service you have received from our Southbank & Waterloo office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent