Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

Ryan and the team found appropriate tenants quickly and kept me very well informed throughout. The property management team are responsive and dealt quickly with repairs during the previous tenancy. Overall I’m very happy with the service provided.

Kavita · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Kavita, It’s great to hear that you have had a brilliant experience with Ryan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ronni, Joe and Ryan have all worked tirelessly to find me the best tenants and the best rent. Ronni especially has worked around my commitments to keep me informed and keep the whole process on track. Looking forward to getting the tenants in next month.

Saf · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Saf, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have had an amazing experience with Ronni! He has helped us find an apartment perfect for us and has been helping a lot with the reference process. I've been in contact with him on a daily basis, he is not only very helpful, but friendly and reassuring. One of the best experiences I've had so far with Real Estate agencies in the UK. Would definitely recommend.

Júlia · 16 April 2023 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Julia, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amiyah and William are professional and approachable in equal measure. They have done everything they said they would in double quick time and put up with me asking all sorts of questions. Thank you!

Alison · 10 January 2023 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 9 January 2025

Dear Alison, Thank you for your lovely comments. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kevin went above and beyond to help during the letting process. I appreciated the good communication and the smooth process that resulted.

Caroline · 10 January 2023 · Frank Harris and Co London (87 Long Lane)

Agent replied · 9 January 2025

Dear Caroline, thank you for taking the time to leave a 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

I went for viewing a property and that’s when I met Charlotte. She was very friendly and approachable and made the process very smooth. I remember she wasn’t available that day but still went out of her way to show us the property. Excellent service and lovely meeting you Charlotte. Hope we cross paths again :)

Adrija · 23 October 2022 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Adrija, Thank you for sharing your kind words about Charlotte. Your comments are much appreciated. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been here looking for an apartment to rent. Kellan helped me a lot to find the best solution for my accommodation needs. the real estate market in London can be tough but with such experts helping you everything is much smoother

Valerio · 29 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Valerio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kellan was very quick in finding and securing a flat within 4 days for me. The whole team is really professional and exactly what you want from your lettings agent. I would definitely recommend their services. 5/5

Prabal · 29 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 28 August 2024

Dear Prabal, Thank you for taking the time to leave a 5 star review. Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you.It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rating only, no written review.

Isaac · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Isaac, thank you for your 5* rating. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Thomas · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Thomas, thank you for taking the time to leave a 5* review. We appreciate all feedback. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Forestier · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave us a 5* review. We are pleased to see that our service is as we would expect. Kind Regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Nandar · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Nandar, Thank you for sharing your kind words with us, as we are delighted you experienced a positive experience with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Chow · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Chow, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Tamara · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Thank you for your 5 star google review. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Benjamin · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Benjamin, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Edwin · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Edwin, Thank you for the 5 star google. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Zixu · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Zixu, thank you for leaving us a 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Kellan, was a very helpful and friendly real estate agent, nice and eager to help. I can only say good words from my experience.

Maria · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Maria, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Just had a viewing today with Louis Banks from FH&C. Fantastic experience. As someone who's not familiar with the market, I received a lot of help and useful advice from him.

Buli · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Charles,Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Bloomsbury & Kings Cross office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Awesome work done by William Gladstone-New, great help on selecting the property and conducting negociations on behalf of the buyer. Looking forward to work again with you.

Antoine · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Antoine. Thank you for sharing your kind words about William. Your comments are much appreciated by the Bloomsbury team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kellan has been extremely helpful! Although it was my first time renting an aparment in London, he made sure that everything went through smoothly. Thanks for your help!

Doruk · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Doruk, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I just want to say thank you so much for your high quality services, especially Kellan Sherratt who has been actively helping me on the letting process. I will definitely use your service again and also suggest Frank Harris & Co. to my family and friend.PositiveResponsiveness, Quality, Professionalism, Value

Minh · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Minh. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amazingly helpful!!! Alex Squance spent with us 30-45 minutes giving us useful tips about properties and neighborhoods and he was overall super nice, not in a rush, and well informed. Keep up the amazing work guys!

Aleksa · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear Aleksa, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Had the pleasure of working with Kellan Sherratt. The very best of service and attention. Kellan had us sorted with a place to rent within a week. Professional and personable I recommend him highly to you.

John · 25 August 2022 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 24 August 2024

Dear John, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Kellan. Kind Regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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