Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

The agents were very very nice and understanding during our viewing today. They kept coming up and making sure we were doing okay even though the viewing was quite busy!

JiSun Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Jisun, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Fantastic effort by Ryan Morgan & team - thanks Guys! πŸ‘ …

NEIL Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Neil, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Informative and efficient firm, easy to talk to.

Simon Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Simon, Thank you for your kind comments and 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Ryan Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 23 August 2024

Dear Ryan, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Jamie Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Jamie, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Mathias Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Mathias, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Samuel was genuinely great to work with. 10/10 customer service

Ali Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

They have answered all our queries promptly and helped us with everything. Really friendly people and very professional.

Edurne Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Edurne, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tower Bridge office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Maria was so helpful showing us around a property and helping us with our offer and application. Thank you!

Jaime Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Jamie, We are thrilled to hear that you are pleased with the service you have received from our team and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Maria and Samuel were exceptionally helpful in showing properties and were extremely knowledgeable about the Lettings market.

Arsh Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Arsh, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very nice property. Samuel was very generous and helpful throughout the whole process! I really appreciate the quick response to all my questions and concerns.

Yuzuki Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Kana, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Freddie was absolutely brilliant. Quick to respond, insightful, personable, and most importantly he steered the negotiations to my favour. I would recommend Freddie and Frank Harris to anyone looking to buy or rent in London, for a seamless and stress free property search!

John Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear John, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I’ve consulted several agencies and I have to say that Frank Harris is the best! My special thanks goes to Freddie, who quickly arranged visits, waited patiently when I was late, and showed me everything I care about. And after viewing he …

Claire Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Claire, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tower Bridge & Bermondsey office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The process of finding a house to rent specially as students and with the crazy market is so stressful and hard, but Samuel has made the process soo smooth specially by always being available to answer questions I might have regarding this process. At the moment, my friend and I are so close to signing the contract on our house and so far Samuel's service has been phenomenal.

Maria Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Maria, Thank you for taking the time to leave a review regarding your experience with Samuel. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have just found a house through the Frank Harris & Co Tower Bridge & Bermondsey agency. I had the pleasure of meeting Mark and Freddie, who assisted me throughout the whole process, from finding the house to signing the tenancy agreement. They were always very professional and quick in their responses, as well as willing to dispel any doubts I had. I would absolutely recommend them!

Dario Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Dario, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I’ve recently been looking at places to rent in London as I want to be located near to my new job. As this would be my first home for myself I needed a bit of extra help to find something I’d like and that fitted me, especially with …

Romilly Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Romilly, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We just got a place to let in London Bridge, thanks to Frank Harris and the great help of Maria Leontiou. Maria was always available to answer all our questions and help with any issues that came up. She also did a virtual viewing of the flat for us because we were not in town which was really helpful and not something all agencies agree to. But this was what made it possible for us to find our future home and reserve it. Thanks to Maria’s great advice and assistance we got our offer accepted and reserved a really beautiful place. She was always incredibly friendly and accommodating. We got really lucky to work with her!

Tonia Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Tonia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Honestly, these estate agents are absolute angels. They have been so kind and patient and understanding with my partner and I, when I know we are really complex customers and we have definitely put them through a lot of stress. I would not …

Sky Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Sky, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a tenant I had a great experience with Frank Harris. Mark (at the Tower Bridge office) was particularly helpful and ensured that any issues were dealt with promptly. Communication was quick and clear and the service was professional; definitely better than I have experienced with other letting agencies.

Jordan Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear jordan, thank you for taking the time to leave a great 5* review for Mark and the team in our Tower Bridge office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

We had a great experience with Frank Harris, overall a quick and smooth process. Their team, and Mr. Ryan Morgan in particular, has been very helpful, professional, efficient and kind in all our interactions. Highly recommended when looking for your next property!

Giorgos Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear Giorgos, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Tower Bridge office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am dealing with Ryan Morgan and the wider team since the past 12 years now, they are managing two properties for me and could not have been more helpful if you need them. Very professional, helpful, proactive in everything, the team communicates very clearly and regularly so you always know what is happening. I always received 5 star service from the entire team at Frank Harris & Co. I would highly recommend Ryan Morgan and the team at Frank Harris & Co.

David Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 June 2024

Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Would recommend Frank Harris in Tower Bridge for their knowledge of the market, promptness in dealing with issues and professional, friendly approach especially Ryan, Mark and Freddie

Ralph Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Ralph, Having read your review, we would like thank you for your feedback about our City Docklands Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Samuel was so helpful with everything. Really professional and reliable :)

Aleks Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Aleks, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a great experience with Freddie, he was so helpful, professional and nothing I asked was too much trouble for him to look into.

Devon Β· 16 April 2023 Β· Frank Harris and Co London (205 Tooley Street)

Agent replied Β· 16 April 2026

Dear Devon, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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