Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Showing 1,981 reviews on Google only. Show every review
5/5
GoogleAlfie has been very helpful during the viewing providing loads of information and also he has been very kind.
Dear Choi, Thank you for your lovely 5 star review regarding Alfie. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleADEEL was very helpful, polite and a pleasure to view the property with. He was well informed and made practical suggestions
Dear Katy, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was a great help today, he showed us a property and was very open to answering any questions we had.
Dear Kimberley, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a viewing today and Adeel was very helpful. He was on time and gave a good guide to the property. Would highly recommend.
Dear Wara, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a couple of great viewings with Adeel & Nicole, they have been a pleasure to deal with. Thanks to both of you!
Dear Gary,Thank you for your great 5 star review, and mentioning your experience with Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs a first time landlord I have just used Frank Harris and they have been superb! A true end to end service, very fast responses and always friendly and courteous. Top notch!
Dear Robin, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a property viewing with the two lovely guys, Adeel and Alfie. They were amazing! Swift, but straight to the point and informative!
Dear Cyrus, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had an easy viewing with Adeel today. He was informative and helped me find an apartment that met all my requirements :) Thanks Adeel!
Dear Varsha Seshadri, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have used this branch to let out 2 apartments for some time now and I find them to be excellent. In particular, Bailey Mansell has been diligent and helpful on all matters.
Dear James, Thank you for your review, and mentioning your experience with Bailey in our Southbank & Waterloo office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe received quick and professional service from Alfie, who helped us arrange a viewing on very short notice.
Dear Christopher, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel and Alfie were on time, very friendly, lovely smiles, made me feel at ease. Great knowledge of property and area. Highly recommended!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel was lovely and answered all of our questions and concerns. He knew the area and property really well and ensured we knew all the details for the application process.
Dear Milla, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy experience looking for a flat in central London with Frank Harris was just sublime and inconceivably quick, no doubt thanks to the effort put in by manager Nicole Pretorius.
Dear Arthur, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have found Frank Harris lettings department to be very helpful and give great guidance and advise regarding our apartment letting through them especially Nick O'Neill when dealing with a few issues with our tenant. Many thanks Andrew
Dear Andrew, we are delighted to read your comments for the team and Nick in particular. They will be thrilled to read your review. Thanks again! Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe flat that I am currently staying in was let through Frank Harris under the guidance of Nick O'Neill. At the time we were very desperate to find a flat and having come across the property, Nick was very quick and organised to sorting out all of our details and made sure our move in was quick and stress-free.
Dear Tim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleAlfie organised a viewing very fast and was really open and honest during the offer and bidding process. Communications weren’t as smooth as we wanted but it all worked ok at the end.
Dear Joako, Thank you for your great 5 star review, and mentioning your experience with Alfie in our Southbank & Waterloo office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a very pleasant experience with Frank Harris. Freddie Papworth and Samuel Jahson at Tower Bridge were incredibly helpful with the rental process and were always available. Great customer service, would recommend
Dear Diogo, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExtremely helpful, proactive and communicative team, pleasure to work with and would recommend. Nick, Bobby and Alfie ensured I had all the information I needed to rent my flat and responded quickly to any queries. Thank you!
Dear Georgia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAddel showed a flat on Ufford Street with excellent professionalism. Frank Harris has out done themselves and set the bar high for property agencies in London!
Dear Oliver, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a property viewing with Adeel and Alfie and they were great! They patiently answered all my questions about the property. They were also very sweet and courteous. I highly recommend them!
Dear Adwitha,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs letting agents i have had a first class service. Nicole has been my principal contact and she has helped enormously. Would have no hesitation in recommending their letting services
Dear R Shanks, Thank you for your kind comments regarding Nicole and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGot shown around a property in Waterloo by Alfie, was extremely friendly and helpful demonstrating genuine interest in getting us a property that best suited our needs, couldn’t fault his approach and manner.
Dear Petrus, Thank you for your kind comments regarding the Southbank team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a great experience with Alfie the lettings agent who understood my requirements even through such a busy lettings period. Would be happy to recommend Frank Harris to anyone looking to rent a property.
Dear Shafi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Frank Harris office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAdeel is amazing! Super considerate not pushy and incredibly helpful!! Briefed me on all the details i needed to know about the flat i was viewing. Highly recommend!
Dear Jh Jhd, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
