★★★★★ 5/5
GoogleAdeel helped us secure a flat. Really good communication. Hope everything goes well!
Tiffany · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Tiffany, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were shown around a property by Adeel, he was really helpful and professional without being pushy. Enjoyed seeing the flat…
Sam · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Sam, We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was really friendly and useful in terms of showing the property and giving every single detail we need to keep with the process of getting a new house.
Mauricio · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Mauricio, We appreciate you taking the time to leave a great review regarding your experience with Adeel, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very instrumental in securing my flat. He was professional and always on top of communication, giving timely updates on what was going on with the offer. He was also patient and a good mediator to negotiations for both parties
Ama · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Ama, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Southbank team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI would like to personally give a big shout out to our letting agent Nicole! She have organized an amazing house tour and was knowledgeable about the property the whole time. The communication is smooth, She always respond quickly and explain the procedure thoroughly.
武王 · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was a fantastic experience house hunting with Frank Harris and especially Adeel, who did a wonderful job getting me through the viewing and sorting out all the details. Very smooth and nice experience. Must recommend for all housing needs in London.
Siddhartha · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Siddhartha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was extremely helpful. He was so nice and polite. He explained well how to get to the apartment. He pointed out all the great things about the apartment. He never did a “hard sale” which I dislike. He listened carefully to my liking and disliking. In other words, he was a very good agent. I appreciate his help.
Lea · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Lea, It’s great to hear that you have had a brilliant experience with Adeel. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleAs one of the parents of a group of students all facing the trials of renting for the first time, I highly recommend Frank Harris & Co (Southbank & Waterloo) to steer you through the uncertainties and the paperwork! Particular thanks should go to Alfie Green and his colleague Mark. Their guidance was often questioned by the students but at all times their patience, understanding and help was 100%. They also sorted out a potential security screen problem very quickly too and ensured work had been completed successfully. Alfie and Mark have always been patient, very professional and their understanding attitude has helped us all enormously.
Thank you.
Home · 17 October 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleEleanor and Fran were absolutely lovely. Gave me a lot of advice and really helped my search where other agents didn’t.
Samuel · 29 September 2023 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Samuel, Thank you for your kind comments regarding Eleanor and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleViewed a property with Kellan and he was extremely friendly and patient, even allowed me some extra time and space to take pictures for future reference. I appreciated not being rushed and having all my questions get answered. Thank you very much Kellan!
Aysat · 29 September 2023 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Aysat, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWent one of the fantastic property for viewing with Bujar and the property is just fit for everything that I could have imagined with professional introduction from Bujar. I will definitely go and find Bujar from FH Bloomsbury if I have further needs for renting a flat. It is been a pleasant tour and thanks!
Sean · 29 September 2023 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Sean, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe Frank Harris team were completely professional during our experience with them. Respectful and understanding of our circumstances with strong, timely, communication I wouldn't hesitate to recommend them.
R · 29 September 2023 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear R Fox, Thank you for leaving a Google review for our Bloomsbury & Kings Cross office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was an ease working with Chris and Charlotte, they were quick to respond always and extremely helpful throughout the whole process. Would 100% recommend Frank Harris if you’re looking for a new place and a pleasant move in experience.
Rajveer · 28 September 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Rajveer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI couldn't be happier with the outstanding service I received from Frank Harris as an international student looking for an apartment in London. From the beginning, they went above and beyond to help me find the perfect place.
Throughout the entire process, they were professional, responsive, and supportive. They made what could have been a daunting experience as an international student feel seamless and stress-free. I truly appreciate their dedication and commitment to ensuring I had a smooth transition to London.
Jayesh · 28 September 2023 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Jayesh, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally smooth moving experience ! Special thanks to Ronnie for being so extremely helpful throughout this journey!!
Berin · 20 September 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Berin, Thank you for leaving a Google review for our Tower Bridge& Bermondsey office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRonni was really helpful during the whole process, didn’t end up finding a flat with Frank Harris but would recommend using them for finding your new home.
Freya · 20 September 2023 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Freya, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel :
Had a terrific apartment tour with Adeel, he was well informed & professional.
Gopichand · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Gopichand, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Alfie we’re both very friendly, responsive and welcoming. Took the time to answer all of my questions and didn’t feel rushed.
Rachel · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Rachel, Thank you for your kind comments regarding Adeel and Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel: Gave a good tour of the apartment, was knowledgable about the local area and able to answer all questions that I had.
Jason · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Jason, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlfie has been supportive and very pleasant while helping me find my next home which is a huge relief as house hunting can be very stressful!
Christina · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Christina, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was very helpful throughout my search for accommodation. I didn’t end up going with any of the properties I viewed with him but he was very quick to respond and professional throughout
Stephen · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Stephen, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAlfie was so kind and welcoming, helped us so much trough the viewing and renting process. One of the best agencies I’ve been in contact with!
Thank you
Rob · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Rob, Thank you for your kind comments regarding Alfie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were looking for a house and we got Adeel as an agent. He was super helpful and patient with us. All of his recommendations were excellent. Thank you!
Keisi · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Keisi, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleAbsolute nightmare.
We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.
Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.
(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)
Gabriela · 17 September 2023 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Gabriela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
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