Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Showing 1,981 reviews on Google only. Show every review
5/5
GoogleAdeel was very helpful, organised and very accommodating. Had an amazing experience with their team.
Dear Godwin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleGreat service by Adeel zain of Frank Harris &co. Found my dream property with his help. Would 100% recommend.
Dear Aashi, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel was greatly helpful and very professional in organising viewings. He provided useful information throughout and was very prompt in communication and assistance.
Dear Nick, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Adeel and the team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI went through the paperwork with incredible professionalism and patience, I received clear and quick answers from Adeel, who helped the process. we managed to get a new home in a few days, thanks to the help of the Frank Harris & Co. office
Dear Benjámin, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFully recommend Frank Harris. The viewings worked like clockwork, and the agents were very knowledgeable and pre-empted all the issues. Shout out to Adeel Zain, for taking the time out and answering all my questions (there were lots)!
Dear Sai, Thank you for your kind comments regarding the Southbank and Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a viewing with Adeel - he arrived punctually and was very pleasant ant helpful. He made sure that I took as much time as I needed and was able to answer all questions I had.
Dear Josie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleThe Frank Harris team goes above and beyond in everything they do, particularly Nicole Pretorius, who just assisted me with a lease surrender/takeover. She gracefully navigated negotiations between myself and the landlord, with both parties' best interests in mind, being realistic with expectation management at all times. Her communications were always clear and efficient, leading to the best possible outcome for everyone involved. I'm grateful to have rented a flat with Frank Harris' management and support.
Dear Ellyson, Thank you for your lovely 5 star review regarding Adeel. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt was a pleasure working with Adeel, he was a great help in finding our place. He made the process extremely smooth for us and would love to work with him and Frank Harris again in the future.
Dear Shreshtha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleMoving to the UK for my first job, I was nervous about the hassle of finding accommodation in London. Can't thank Nicole enough; she was exceptional and exceeded all my expectations. Her expertise, professionalism, and genuine care made our home renting journey seamless and stress-free
Dear Yerim, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleI cannot thank Nicole enough for their exceptional assistance in making the process smooth and stress-free. Her knowledge of the best practices, prompt communication, and negotiation skills were outstanding. I've now happily signed a suitable tenancy agreement thanks to her dedication. Highly recommend!
Dear Rayane, Thank you for your lovely words for Nicole and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleSeif was very helpful with my flat purchase. He went above and beyond in terms of answering my queries and viewing the flat when needed.
Dear Stephane, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
GoogleCurrently working with Frank Harris, particularly with lettings consultant Holly Darby, for my boss' recent move to the UK. And she has done such an incredible job in assisting us in finding the perfect property that suits my boss' preferences up until now to make sure everything's in place. Thanks, Holly!
Dear Gen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Holly. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI had no doubt Holly could have find me the perfect tenant for my property. Her knowledge and skills demonstrate also her strong passion for what she does. The entire tenancy process has been dealt in an efficient way. Highly recommend Holly if you are looking to rent out your property.
Dear Paolo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHuge thanks to Mitchell Max, He went over an above to help us and guide us through all our questions. Next level service and a top bloke. Highly recommended.
Dear Marc, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy partner and I were looking to rent a flat at the Barbican and got in touch with Reagan at Frank Harris through this process. From our first call, he got our details, what exactly we were looking for and arranged a viewing. He also had some recommendations for us to prevent being put into a tough situation at a later stage. I've never seen agents look out for tenants this well, which really put our mind at ease. The whole team at Frank Harris including Reagan, Raluca and Mitchell communicated very openly with us throughout the whole process. It was certainly the best renting experience I've had - highly recommend!
Dear Deniz, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleReagan and Mitchell were both extremely helpful and found me an amazing flat in no time. Coming from overseas, my situation was a little more complicated than usual but they worked through everything and I went from initial phone call to moving into my new place within about 10 days. I’d highly recommend. Give them a call with your requirements and they’ll find you something great.
Dear Jehan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Regan and Mitchell. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI urgently needed to find a flat in Central London for the long term that met all my requirements. Reagan Walters from Frank Harris helped me discover an amazing place within a short period, allowing me to move in just a few days. What's even more impressive is the rapid response time of their team; they answer queries in a matter of seconds when you call and handle paperwork swiftly. They also maintained a good relationship with the landlord, ensuring a smooth process. I am extremely pleased with the incredible apartment I now call home.
Dear Kunal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Regan, and hope we can help again in the future. Kind regards, Sarah, Customer Relations Team.
1/5
GoogleRating only, no written review.
Dear Ibrahim, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@frankharris.co.uk, I will make sure this is dealt with. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Athina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleAdeel and evie really good service
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah , Customer Relations Team
5/5
GoogleAmazing viewing with Adeel very clear with understanding the offer process
Dear Salim, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleAdeel - very professional, nice, good guy! definitely smooth support and help
Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleAdeel is super helpful and responsive. The team works efficiently and willing to help. Recommend!
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel was very helpful and respectful! Would recommend working with him as your next agent!
Dear Sarah, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
