Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Showing 1,981 reviews on Google only. Show every review
5/5
GoogleWell done Ronni and team on securing the first ever multi-year tenancy for our property in 17 years, through relentless tenacity, focus and professionalism. would highly recommend them.
Dear Raoul, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRyan and his team have been amazing in sourcing a good tenants. They have handled the check in and check out process seamlessly and I commend their professionalism and responsiveness.
Dear Richard, Thank you for your kind comments regarding Ryan and his team, and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAppreciate all the work Denny has done for us to give information and make the move in process seamless.
Dear Syed, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with . Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleRonny was super kind and helpful. He really cares about his customers
Dear Diana, We really appreciate you taking the time to leave such lovely comments about Ronny. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRonni has been absolutely amazing with us. He has been so patient with us and so informative. Since we are students, he has made us feel so comfortable with the whole process and I would recommend him to anyone! Thank you so much Ronni, you are a lifesaver!
Dear Molly, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRonni and Joe have been excellent. Highly efficient and found me good tenants straightaway. I like the way payments are structured monthly as well. Outstanding service!
Dear Catherine, It’s great to hear that you have had a brilliant experience with our Tower Bridge & Bermondsey office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI rented my flat through Frank Harris and they were very professional and helpful through out the process. Roni helped me through the different phases of the paper work and made sure the negotiation between us and the landlord was timely, efficient and seamless. He kept me updated on a regular basis throughout the process
Dear Nadim, Thank you for your kind comments regarding Roni and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAmazing work from Ronni and the team, very good support throughout the moving process, and always available to help with anything
Dear Tomás, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleZak and Rony Both are really helpful for our rental home. Glad to work with them
Dear Abdur, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleReally pleased with the service so far as new clients of Frank Harris. This company managed to get new tenants in in record time and we were pleased with this. We’ve had small issues as old tenants (from another company) have left and the turn-around time has been tight… however nothing has ‘fazed’ Joe/Ronnie who have dealt promptly, professionally and helpfully at all times. They even managed to get some fire alarms for me at the 11th hour. We’re genuinely impressed!
Dear Surinder, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joe and Ronnie, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFreddie was very helpful in our recent flat search. We had very specific requirements and he made sure to take each of those into considersation as he showed us properties. He was also honest throughout the process and genuinely kind. He was a pleasure to work with and I trust the wider team will be as they continue to manage the property.
Dear Chynna, We really appreciate you taking the time to leave such lovely comments about Freddie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFreddie was extremely nice and responsive, he helped us a lot getting the best offer out to get the property!
Dear Simone, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe used Frank Harris (Freddie Papworth) to find an apartment to rent in the London Bridge area. We found his services very professional. We were shown an apartment that suited our needs within a day of reaching out to them, and had an offer accepted within 3 days. Finding an apartment is ordinarily a stressful endeavour but we found it quite simple and quick, and we thoroughly recommend their services.
Dear vnshjj, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat experience with Zak, very quick and easy getting through the application for a rental, especially over Christmas and new years which had been making us very worried, but Zak and Frank Harris & co helped make that transition smooth
Dear Hannah, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRonni Platt was super helpful in getting me my first flat in the UK! Got a really nice spot too, and consistently giving support as needed after the move as well
Dear Duncan, Thank you for your kind comments regarding the Tower Bridge and Bermondsey team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFrank & Harris - Joe and Denny done a good job to complete my Tenancy Agreement, especially in setting up the effective payment process, effective coordination between Landlord and new Tenants, Great marketing and demonstration of my property, able to introduce good corporate tenants.
Dear henry so, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI want to strongly recommend Zak Purssord. Me, my wife and kids went to view a property, shown by him, and he was outstanding doing his job. Really nice with the children, having all the answers to our questions, honest and dedicated. Well done Frank Harris for having him as one of your Lettings Consultants
Dear Ramiro, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel is friendly and informative!
Dear Kitty, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel was really helpful!
Dear Rafael, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleAdeel was super helpful!
Dear Diana, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleAdeel was helpful and very informative
Dear 박소영, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
Googleadeel thanks for helping me and my partner and showing us around very supportive and informative!!!!
Dear Jeremy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had a view with Adeel, he has been very professional and provided all the information necessary
Dear Edoardo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe’ve just had a viewing with Adeel and he was so helpful, friendly and answered all our questions!
Dear Bethan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
