★★★★★ 5/5
GoogleVery helpful to a first time buyer! I've been speaking to Evie over the phone and have gained a lot of useful advice and property search help.
Harrison · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Harrison, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a review regarding your experience with Evie so far. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel and Daniel and Zak were super quick professional and really helpful to our property search with little to no stress thank you for our new flat!!
Jasmine · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Jasmine, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel and Zak will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWell, what can I say. Great customer service from Zak, showed me some great properties too. Speedy replies and big energy - top guy and top service! Let’s find a property wooohooo
Ollie · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Ollie, Thank you for taking the time to leave a wonderful 5 star Google review. Zak will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleZak and Adeel have been extremely helpful. They showed me around a nice flat and were able to answer all my questions and always very polite.
Omar · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Omar, Thank you for taking the time to rate your service with our Southbank & Waterloo office. Kind regards, Leslie, Customer Relations Team
★★★★★ 5/5
GoogleZack is very nice and supportive. The flat we had viewed has a good viewing. The gym and swimming pool hightlights the apartment
Xiaoxiao · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Xiaoxiao, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleNicole and Evie were really helpful from start to finish with the move - they responded very promptly to our questions and requests, and were very accommodating to our needs, which gave us a lot of confidence when making the move.
Angus · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Angus, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Evie was a pleasure! She was communicative, quick to respond, and always happy to answer our questions. Her expertise and follow-up were exceptional. Highly recommend!
Boris · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Boris, It’s great to hear that you have had a brilliant experience with our Southbank & Waterloo office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Adeel and Zak as our realtors while viewing an apartment. Their professionalism and dedication were evident from the moment we met them. They both did an excellent job showing us the apartment, taking the time to walk us through not just the property itself but also the communal area and surrounding neighborhood. Both were incredibly knowledgeable and approachable, readily available to answer any questions we had. We highly recommend them to anyone in search of a reliable and attentive realtor. Thank you, Adeel and Zak, for your exceptional service!
AJ · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear AJ, We really appreciate you taking the time to leave such lovely comments about Adeel and Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleZak Purssord was so helpful in helping us look for an apartment to rent. Everyone in the agency was very kind and considerate! Definitely worth checking out if you’re looking to buy or rent a property in London
Belinda · 14 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 13 June 2024
Dear Belinda, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Adeel and Zak as our realtors while viewing an apartment. Their professionalism and dedication were evident from the moment we met them. They both did an excellent job showing us the apartment, taking the time to walk us through not just the property itself but also the communal area and surrounding neighborhood. Both were incredibly knowledgeable and approachable, readily available to answer any questions we had. We highly recommend them to anyone in search of a reliable and attentive realtor. Thank you, Adeel and Zak, for your exceptional service!
A · 13 May 2024 · Frank Harris and Co London (123 Stamford Street)
Agent replied · 9 November 2024
Dear AJ, We really appreciate you taking the time to leave such lovely comments about Adeel and Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Smaranda · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Smaranda, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@frankharris.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Lunanisfull · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Lunanisfull, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleSeif was so kind in providing me a cup of tea as I waited to be provided with property options! Very helpful team
Aya · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Aya, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWas recommended here by a friend, and met a gentleman named Seif. He was very kind in helping me on advice for Sales and Lettings. Very knowledgeable lad.
Kwayy · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Kwayy, Thank you for your kind comments regarding Seif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGeorge was very flexible, informative and quick responsive (without being pushy :). I would definitely contact him again if I need an estate agent.
Carola · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Carola, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleThe service provided was very professional and knowledgeable, Holly was really helpful throughout the process of finding a place for me to rent, and responded to all my queries promptly. Overall a brilliant experience.
Luke · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Luke, Thank you for your kind comments regarding Holly and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with the estate agency was terrific.Especially one of the employers Seif, he spoke with such kindness and helped me navigate myself around London giving me directions as it was my first time in the country.Would really recommended to give it a look if interested in property very nice and polite people.
Anass · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Anass, Thank you for your kind comments regarding Seif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleI helped my partner moved in to her new flat. The flat is very nice but the people in charge to manage it do a horrible job. The moment we entered the main door we were surprised and disappointed. It is not our first time dealing with letting agencies nor moving places. Because of previous experiences we were shocked to find out the nastiness of the new flat. You see right away the floor dirty in the hallway. You enter into the bedroom to realize the wall has a crack likely due to moisture. You open the wardrobe and a hinge is completely detached. Making the light sensor remain active at all times. The blinds in the bedroom and living room can’t be opened since they also require to be fixed. You move along till you reach the bathroom. Everything seems fine until you find the most disgusting toilet brush. All previous agencies I have dealt with gift a new toilet brush. This agency prefers to offer filthy touch from their part. After getting rid of the contaminated toilet brush, you walk to the kitchen where everything seems to be clean and working. You open the dishwasher and it’s dirty, you guessed it right. Not surprisingly, it also doesn’t work. What about the sink? The faucet is as dirty as the streets in Paris. But for the final act, the whole terrace is dirty and begging for maintenance. It hasn’t been cleaned for so long that you can see the leafs are decomposing and the tree is dead, Half of the lights do not turn on, the wood part of floor is breaking down along with the paint count on top. The former paint coat contributes to the dirty mess. Oh but they did clean the flat. At least, that’s what they claim. According to them, the floor is a result to the maintenance team. Ironically, a lot of things require maintenance here. Perhaps, they cleaned and maintained the wrong flat.
Diego · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear Diego, I am sorry to read your 1* review comments. I understand the Director of the office has been in touch with your partner in relation to this. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe have started renting our first property together through Frank Harris and every part of the journey was incredibly smooth. The agents, especially Holly, were all so friendly and highly accommodating. They kept in regular and frequent contact with us throughout the entire process, even when helping us look for properties initially. If you’re looking for a great estate agents in London you’ve found the right place! Thank you Holly and Team! - Emma & Sam
E · 26 April 2024 · Frank Harris and Co London (81 Marchmont Street)
Agent replied · 24 August 2024
Dear E S, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleExcellent, kind and respectful.
I am grateful to Mohammad for organising everything professionally and efficiently.
Alena · 25 April 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Alena, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Barbican, City and Clerkenwell office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleTop-notch service. Reagan provided seamless assistance and expert market knowledge. Very friendly and helpful service.
Gary · 25 April 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Gary, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Barbican and City office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleReagan is an absolute gent. He is very courteous and is determined to get you the right property. He understands your requirements and tailor his recommendations accordingly. Recommend!
Sankalp · 25 April 2024 · Frank Harris and Co London (87 Long Lane)
Agent replied · 23 August 2024
Dear Sankalp, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleDenny's been absolutely lovely and a great help with our property search!
Haydn · 17 April 2024 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Haydn, Thank you for taking the time to leave a wonderful 5 star Google review. Denny will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe recently found our next apartment with the help of Frank Harris & Co Tower Bridge & Bermondsey. The experience was very positive, mainly thanks to Denny Lovett.
From the very beginning, Denny was there for us, answering our questions quickly and making sure we had all the information we needed. He was particularly helpful by arranging a second viewing so I could see the apartment myself, as my partner had done the initial viewing on his own.
A big thank you to Denny and the team for their support!
Maya · 17 April 2024 · Frank Harris and Co London (205 Tooley Street)
Agent replied · 16 June 2024
Dear Maya, We really appreciate you taking the time to leave such lovely comments about Denny. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
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