Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

Raluca is great!!

Daniel Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Daniel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Very professional and accommodating estate agents. It was a pleasure to purchase our new home in The City through Frank Harris & Co.

Mike Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Mike, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Tina has been agent on two flats that I have purchased in the Barbican. She is incredibly knowledgeable about the Barbican and has huge drive to getting the deal done for both seller and buyer.

Gary Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Gary, Thank you for taking the time to leave a lovely review regarding Tina. Kind regards, Sarah, Customer Relations Team

5/5

Google

Amazing service! Raluca was very attentive to all our requests and helped us to find the best place to rent. The communication was very smooth, probably the best experience I have ever had with estate agents. Highly recommend!

Anastasiia Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Anastasiia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah, Customer Relations Team

4/5

Google

We spent quite a lot of time looking at various properties and Tina Evans was very helpful and patient throughout--even taking it calmly when we had to pull out of our first try. The second attempt succeeded and we're delighted. Very grateful to Frank Harris and to Tina for their efficiency and knowledge of both the area and the processes. Many thanks!

Richard Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Richard, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

I have been dealing with Frank Harris for more than 15 years and found al members of staff there, to be very efficient helpful and professional. In the past 12 months in particular, due to a problem that arose, Danielle Longmuir was my main contact within the Agency. She dealt with a very difficult on going situation in a very professional manner. She was clever, efficient at all times extremely polite when it was difficult. She always kept me up to date and helped me deal with an unpleasant situation. On an ongoing basis, she knows her business and I have no doubt has a long and successful career ahead of her in Frank Harris and beyond.

Jean Β· 25 May 2024 Β· Frank Harris and Co London (87 Long Lane)

Agent replied Β· 23 August 2024

Dear Jean, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dainelle. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

1/5

Google

Condescending, rude and rush for you to sign. Their terms are dodgy their contracts protect the landlord only and their referencing process is weirdly intense. Ryan Morgan in particular will gaslight you into going by their terms only. There is no feeling of cooperation or honesty and transparency. Educated tenants avoid.

Constantina Β· 23 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 24 August 2024

Dear Constantina, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Sarah, Customer Relations Team

5/5

Google

Evie was exceptional, her communication was great and she kept us in the loop throughout. She really understood what we were looking for and provided detailed information, as well as going above and beyond to ensure all our queries were answered and we were satisfied. We’re grateful for Evie’s help and if we need to search for a property again, we know who to call😁

Maya Β· 23 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 24 August 2024

Dear Maya, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Evie. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Recently had a flat viewing with Zak he was really kind and super helpful giving us all the information we needed.

Lukasz Β· 16 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 16 June 2024

Dear Lukasz, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Virginia Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Virginia, Thank you for leaving a Google review for our Southbank & Waterloo office. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel and Zak are helpful.

Wenxi Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Wenxi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel has been really helpful!

Shir Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Shir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Adeel was incredibly helpful and pro-active

Alison Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team

5/5

Google

Great tour, Zack and adeel!

Meimei Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Meimei, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel - very good at assisting us today

Adriana Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Adriana, Thank you for taking the time to leave a lovely review regarding Adeel. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel & Zack were so helpful and thorough! Thank you!

Issy Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Issy, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Southbank and Waterloo office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

4/5

Google

For Adeel and Zac- So kind and helpful, thank you! :)

Raya Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Raya, Thank you for taking the time to leave a Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel and Zak very helpful and welcoming people.

Zilan Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Zilan, We really appreciate you taking the time to leave such lovely comments about Adeel and Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel was very helpful and friendly - great experience thank you.

Natallia Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Natallia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel and zak were quite helpful, answered all my doubts and always very kind

Joana Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Joana, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel and Zak will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel and Zack were very helpful in accommodating us and helping us with our questions

Alaa Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Alaa, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel and Zak. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Adeel , Dan and Zack helped me out a lot in securing my dream property. They are pure professionals

Sultan Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Sultan, Thank you for your kind comments regarding the Southbank and Waterloo team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Frank Harris have been brilliant - really helpful and responsive and very reasonable too. I would definitely recommend them.

Christy Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Christy, Thank you for taking the time to leave a lovely review regarding the Southbank team. Kind regards, Asma, Customer Relations Team

5/5

Google

Unlike many other agents, they do actually listen to your criteria. Adeel managed to find a good fit and arranged a viewing during the same day

Jon Β· 14 May 2024 Β· Frank Harris and Co London (123 Stamford Street)

Agent replied Β· 13 June 2024

Dear Jon, Thank you for your kind comments regarding Adeel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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