Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Showing 1,981 reviews on Google only. Show every review
5/5
GoogleI extremely appreciate the kindness the agent (Bujar Ferizi) brought me. He cares about the landlord and tenant at the same time and is a very nice person. I’ve luckily find a satisfying property with his help and I’d love to recommend him to my friends who have needs to rent a property.
Dear Astrid, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWorking with Holly was a pleasure. She was so responsive and helpful and followed up with a viewing promptly. I will definitely reach out to her again on my next move. If you’re looking for a home in Bloomsbury, would be worth checking them out!
Dear Mandy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy important ID was accidentally sent to my old address but thankfully, the team went above and beyond to help me retrieve it. Fran was incredibly helpful and efficient in contacting the current tenants and facilitating the return of my document. I am truly grateful for their assistance and I would highly recommend their services!
Dear K, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had an excellent experience with George Thornton. He was incredibly helpful and truly understood our needs, ensuring that we found the perfect property. He was always available to us and ready to assist us with any questions or concerns, making the entire process seamless and stress-free. His professionalism was evident throughout, and I highly recommend him to anyone looking for top-notch service in real estate.
Dear Demetra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel managed our tenancy well during the contract signing process
Dear Ewan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel was great and helped my find a suitable alternative to meet our needs. Thanks!
Dear Kate, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel was super supportive and understanding throughout the entire process even though I was out of the country throughout. 100% recommend if you’re looking to find your new home.
Dear Serena, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
4/5
GoogleThis agency helped me find my first London apartment, in relatively short time since the first contact. My agent, Adeel, was an excellent communicator who constantly kept me up to date on the progress of the application as well as promptly delivering any extra requests I made. He managed to book me in for two separate viewings on very short notice, outside of his working hours, which was greatly appreciated. On the other hand, the contract itself took longer to complete than estimated by the agency, as well as missing several key points from the initially agreed offer, however I believe this was out of Adeel’s hands. Overall, they helped me find an apartment I am happy with in a relatively short time period.
Dear Tudor, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMitchell Max is amazing, he showed us several flats in Barbican and nearby and explained everything, was very helpful thanks so much!
Dear Daria, Thank you for your kind comments regarding Mitchell and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThese guys are the best in town, they have a great personal touch and professionalism. Jasmine, in particular, went above and beyond to help us find the right property.
Dear Abraham, It’s great to hear that you have had a brilliant experience with our team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleOne of the go-tos for renting in the City and the Barbican. Mitchell Max is great to work with tenant-side, although we connected over just one property, once we expressed interest in the area, he has proactively liaised with us and continued to offer options. Thanks!
Dear Semyon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI would highly recommend Frank Harris mainly due to Raluca who has been a pleasure to work with. Raluca gave us a full tour of the Barbican as well as many amazing advices. She showed us many flats to help us refine our choice and finally found the one for us!
Dear Victor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI didn't rent any of FH properties in the end but nevertheless they left a great impression: One of the few professional real estate agencies in London. Very efficient and friendly in terms of their communication - my point of contacts were Regan and Bujar.
Dear Marc, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards,Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Rachel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGeorge was very helpful and dedicated in helping us find a flat in bloomsbury
Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had an excellent experience working with them. Francesca and Jamie had been very helpful and super responsive to all of our questions.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHolly was helpful and patient in showing me multiple properties. I really appreciate the time and effort this took, and would highly recommend her to others.
Dear Ana, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a fantastic experience with Frank Harris - more specifically with Holly, who's both excellent and lovely. Her support was invaluable and I highly recommend!
Dear Julia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWhen selling our flat I wanted an independent business that knew the area and that I could trust. I have to say Frank Harris ticked all the boxes and I wouldn't hesitate to recommend them in the highest possible terms.
Dear Marvin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFound a great flat with Bujar’s help! Very accommodating and flexible when it comes to particular needs. He always replied quickly and did his best to secure my dream flat!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleBujar is the most professional property agent I have worked with. He is friendly, knowledgeable and most importantly truly cared about helping me find the right home. It was a pleasure to work with him and I will definitely contact him again in the future!
Dear Thierry, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleEverything was great. Eleanor help us a lot. She spent her time chasing up the sellers solicitors to get the proccess to work faster as well as following up with us regularly. We are more than happy with the service. Thank you so much!
Dear Danh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFrom start to finish Jamie, Eleanor, and Francesca, gave us a very professional service all delivered with positivity and efficiency. All good communicators and very responsive to our requests working together as a great team with Jamie as the lead. Thank you from us, it was a real pleasure working with these hard working polite and charming individuals.
Dear James, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGeorge was very helpful in helping me and my friend to find a place around bloomsbury. He helped us sort out everything within a short period of time, so I had a really good experience with Frank Harris & Co.
Dear Zoe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 825 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 795.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.
