Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

I had the pleasure to deal with Francesca, who’s super helpful and knowledgable. She answered all my questions and had a great ‘I can do attitude’.I highly recommend Frank Harris Bloomsbury.

Maria · 8 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Maria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Hande · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Hande, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Jonathan · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Jonathan, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Cristina · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Cristina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

The Frank Harris team is very helpful and professional :) I would recommend them!

ML · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

Frank Harris team are very friendly and helped me with directions highly recommend.

Marie · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I had a lovely viewing of 3 apartments in the Barbican area with Jasmine and she provided me with plenty of additional information about what to expect with the bidding process, the payments and even council taxes; highly recommend!

Theodosios · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Theodosios, Thank you for taking the time to leave a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

I am writing on behalf of my friend - I attended a viewing with my friend. Jasmine was very welcoming and knowledgeable about the area and property we were viewing. I could not be happier with the service and definitely recommend

George · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear George, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

1/5

Google

I recently moved into a flat managed by Frank Harris, and my experience with the Barbican branch has been extremely disappointing. They treated me and the other tenant poorly, as if we had no rights, knowing they held power because we were seeking to terminate the contract. They consistently sent us threatening emails, pressuring us to comply with their unreasonable demands or else they won't proceed with terminating the agreement. Even though we found a replacement tenant, it took them three weeks to complete the referencing process, during which time the new tenants decided to withdraw their application due to the delay. They did this on purpose to force us to pay for their 'looking for new tenants'. To make matters worse, they forced us to pay rent for three days while a contractor was carrying out work inside the flat. Despite informing them that I have asthma and cannot tolerate the paint smell, they still insisted I vacate the flat and continue paying rent during that period. This experience has been beyond frustrating, and I would caution anyone considering using this agency.

Omar · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Omar, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Sarah

5/5

Google

Jasmine Forster was really helpful and professional. She walked me through the entire offer process and showed me 3 viewings after I requested for one. I would highly recommend her!

Valerie · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

5/5

Google

Jasmine is a wonderful real estate agent. I’m very happy with the communication, information she provided, punctuality. Even though we didn’t end up applying for the apartment that we saw, I recommend Jasmine and the Frank Harris agency.

Nikita · 8 October 2024 · Frank Harris and Co London (87 Long Lane)

Agent replied · 22 October 2024

Dear Nikita, We really appreciate you taking the time to leave such lovely comments about Jasmine. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah

5/5

Google

George was really helpful and made the process simple.

Flair · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Flair, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

Jamie was great help in my property search and very knowledgeable !!

Nijaani · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Nijaani, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

Ellie helped us purchased this one bed flat and we are very pleased with their service. I recommend them whole heartedly.

香港媽咪。英國生活 · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service from Jamie! Would highly recommend for any property search

Katie · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Katie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

I came and looked after directions Seif was very helpful and it was a pleasure speaking to him

Ali · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Ali, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

Viewing organisation simple, knowledgeable, great manner. George is easy & pleasent to deal with.

Michael · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

5/5

Google

Just went in for a small enquiry, but the entire team was looking fantastic!! Immaculately dressed and with million dollar smiles. Very helpful too

Hamza · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Hamza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

Saif was extremely professional in helping me find a property. It went so smoothly I would highly recommend him

Sehreen · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Sehreen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

4/5

Google

We found Ms Darby very friendly and helpful. We had a number of questions but she was easily able to satisfy our queries.

Shirley · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Shirley, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

5/5

Google

Jamie Charlton of Frank Harris, Bloomsbury, took time out of his busy schedule to visit my flat to do a valuation knowing full well there was no business coming his way from his endeavour. The mark of a true gentleman! Thank you Jamie.

Nagi · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Nagi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I came into the office after reading the reviews online, safe to say they were definitely true. A big thank you to Seif especially, who made me feel welcome and very well educated and informative.

Preena · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Preena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

I worked with Jamie and the team on selling our Bloomsbury flat. The transaction involved leasehold extension and a number of parties in a long chain. It's fair to say there were a few stressful days on the way but Frank Harris communicated well with everyone and went the extra mile to get everything over the line. Thanks Frank Harris Bloomsbury office!

Philip · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Philip, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

I recently had the pleasure of working with Seif, and I can confidently say that my experience was exceptional from start to finish. From our very first interaction, Seif was nothing short of professional, knowledgeable, and incredibly well-mannered. He truly went above and beyond to ensure that every aspect of the process was smooth and stress-free.

Hassan · 1 October 2024 · Frank Harris and Co London (81 Marchmont Street)

Agent replied · 22 October 2024

Dear Hassan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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