Trusted Agent profile

Frank Harris and Co estate agents in London

4.8

★★★★★ Excellent

2,203 reviews across 4 offices and 3 platforms

Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,990

Reviews on Google

All 4 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Our offices

Frank Harris and Co's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,981 reviews on Google only. Show every review

5/5

Google

An impressive experience with Frank Harris employee, Zak, at the Waterloo location with our new flat rental. Zak's professional, personable guidance during the process was excellent. His invaluable help and support during the background …

Amanda · 16 April 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Quality service, would highly recommend F.Harris & Co. Nicole and Adeel were both excellent, providing us with a professional yet personable approach to make the whole process a breeze - a pleasure to work with.

Marcus · 16 April 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Zac has been really kind and clear about the property anticipating my questions and thoughts. He was able to understand our needs and to suggest alternatives and solutions to meet them. Thank you Zac! Definitely recommend!

Marianna · 16 April 2025 · Frank Harris and Co London (123 Stamford Street)

5/5

Google

Freddie and Denny were great! Really professional, and helpful.

Michaela · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 23 August 2024

Dear Michaela, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Customer Relations Team

1/5

Google

I receive one unsolicited, undesirable junk mail EVERY OTHER WEEK if not EVERY WEEK signed Joe Hogg. This is borderline harassment. Please stop

Ena · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 June 2024

Dear Ena, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Sarah, Customer Relations Team

5/5

Google

Professional and timely service

Michael · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 16 April 2026

Dear Michael, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

No words. Perfect.

Billy · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Billy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

Ronni made the whole experience less stressful and was always on hand for any questions

Fifi · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Fifi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I am really satisfied with their service . Specially Freddie Papworth , he is very supportive and helpful.

Rohena · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Rohena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

Worked w Freddie Papworth who was very helpful in navigating the paperwork and getting everything done in a speedy and efficient manner!

Alex · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Freddie was incredibly helpful in our search for a flat, guiding us every step of the way

Tracey · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Tracey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

Ronni was very helpful and friendly throughout the whole process! Would 100% recommend him to anyone! :)

Eden · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Eden, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

5/5

Google

Freddie has been a pleasure to work with! Very reliable & I can’t wait to move into my new place.

Cillian · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Freddie was so kind and patient throughout this process. He made everything simple and straightforward for a new renter. Thanks!

Tess · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Tess, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

We have had such a positive experience with Frank Harris & Co. Freddie has been super helpful and communicative which was really reassuring during the process.

Sam · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Sam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

By far the most professional estate agents I've ever dealt with. Also, big shout out to Freddie for helping us find a perfect flat.

Jakub · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Jakub, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

We were having trouble finding a place with a short span of time left, but thanks to the Ronni, who went above and beyond to help us get a place, we found a great place with an amazing view. Amazing agents, would definitely recommend to others.

Prateek · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Prateek, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Joe and Denny were always extremely polite and pleasant in all our dealings with them and ensured that our flat in SE1 5HN was rented very quickly. They helped us to obtain the flat’s Electrical Safety Certificate and also were available to answer queries we had about the contract and Landlord’s Licence with Southwark Council. We highly recommend them and Frank Harris.

WENDY · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Wendy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

Ronnie and Freddie were diligent and dedicated in helping us find our flat. They were available throughout the process, providing all kinds of support to help us secure the flat. I would very much recommend these two as agents and the agency itself.

Anuj · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Anuj, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

I recently was helped by Frank Harris to move into a property and I cannot rate the service enough. Denny - Denny showed us around the property and was available to answer any questions we had, at any time. He remained constantly in contact throughout the process, and was patient when working around our work commitments. I am confident that we wouldn't be in our lovely flat if it wasn't for his help. Ronni - Ronni took over the process in the lead up to the move in. His level of customer care was exceptional. Even when we had difficulty with getting the keys on the weekend, he waited in the office, hours past his work hours, to make sure he was there to sort the issue. Moving is stressful but Ronni went above and beyond to make sure we were settled in the flat when we needed to be. Thanks to both Denny and Ronni, I will be going back to Frank Harris if I ever need to move again.

Sarah · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Sarah, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

So far I've had a really good experience with Frank Harris. Paticularly Bailey Strutton who has been assisting me as we have been having repair works done on the property we rent. Bailey's been super helpful, constantly communicating with me and checking in via phone and email daily throughout the whole process. Once she took over my case it was sorted quickly and efficiently so we can't thank her enough!

Harel · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Harel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

5/5

Google

Freddie P. was incredibly helpful in helping my flatmate and I navigate the rental search for our first long-term flat in London. He was very proactive, communicative, and understanding in his approach to our rental search. We had a unique housing situation where we needed to expedite processing of our tenancy application for an early move-in and Freddie stayed on top of the process providing us frequent updates throughout. I'd highly recommend Freddie and Frank Harris to others who are searching for a flat in London.

Dale · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Dale, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Freddie. Please do not hesitate to contact us again. Kind regards, Sarah

5/5

Google

Freddie was fantastic to work with! He was friendly, incredibly responsive, and quick to arrange a viewing for us. Unlike other agents, he really listened to our needs and only sent us listings that met our criteria. Thanks to him, renting our flat in London was a smooth and stress-free experience. Highly recommend!

Sean · 16 April 2025 · Frank Harris and Co London (205 Tooley Street)

Agent replied · 10 December 2024

Dear Sean, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

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Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Frank Harris and Co

Which Frank Harris and Co office has the most reviews?

London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.

Where are the Frank Harris and Co offices?

The four Frank Harris and Co offices, by town:

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.

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