5/5
Our lettings consultant Dilan has been extremely helpful in helping us secure a flat in our short time span.
Trusted Agent profile
★★★★★
2,203 reviews across 4 offices and 3 platforms
Frank Harris and Co has four offices, all in London. Together they have 2,203 reviews on three platforms, rated 4.8 out of 5 overall.
1,990
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
212
Reviews on Trustpilot
Business-wide
Frank Harris and Co's four offices, most reviewed first. Each has its own page.
Showing 1,981 reviews on Google only. Show every review
5/5
Our lettings consultant Dilan has been extremely helpful in helping us secure a flat in our short time span.
5/5
I worked with Dilan who was both professional and friendly and was happy to answer any questions about the property.
5/5
Mark was absolutely incredible from start to finish with the sales process. Knows exactly what he’s talking about and made the process as smooth as possible. I would recommend him to anyone.
1/5
[TO AVOID URGENTLY // THEFT ] If I could put 0 stars, I would. After leaving our apartment, the landlord just refuses to send our deposit back. Every claims the landlord raises is only wear and tear. My former roommate and I have every proofs. During our stay, my roommate and I claimed multiple times to Frank Harris that the apartment was not in proper condition and the landlord refused to fix it. We lived in unbearable condition (hob not working, air ventilation not working ...) Now, the landlord wants to use our deposit to fix it. The agency team refuses to help us and doesn't want to hear anything at all. They are not supportive at all and just play blind despite multiple mails and proofs we sent to claim our deposit - our money - back. Now we are filling every possible forms to take it to the court as they are just stealing our money based on nothing. If I can give you some advices, avoid urgently Frank Harris!! It will cost you your money, your time and energy. Kind regards. Thanks.
5/5
Shuheda was really fantastic and helpful. She was really knowledgeable about the area and gave really sound advice.
5/5
Dilan recently helped us during our property search in London, and we couldn’t have asked for better support. He was friendly, transparent, and always easy to reach, the rarely seen triple threat in real estate! We’d also like to give a big shout-out to Zac, who was equally supportive throughout the process. Frank Harris is very lucky to have these two professionals on their team. In fact, we wouldn’t be at all surprised if “Dilan, Zac & Co.” pops up as the newest real estate agency on the block, and we’d no doubt be first in line as clients!
1/5
On June we viewed a flat marketed by Frank Harris for rent and subsequently made an offer which was accepted. We were informed shortly before signing that the supposed landlord was in fact a council tenant and had no right to let the property. This late disclosure caused us considerable inconvenience, as we had already given notice on our current flat and had to urgently secure alternative accommodation. I find it incredible that they would promote and even send a tenancy agreement for a property before confirming if the supposed landlord is in fact who he/she say they are.
5/5
Smooth process in finding tenants for me and is very responsive. Recommend!
5/5
Zak was really helpful - thanks for all your help!
5/5
Zac introduced me to a property today and the service was excelent everything ran smoothly.
5/5
I recently had the pleasure of viewing a 2-bedroom flat with Zak, and I was thoroughly impressed with his professionalism and knowledge. From the start, he was punctual, friendly, and well-prepared with all the details about the property. Zak answered all my questions clearly and was very patient throughout the viewing. He made the entire experience smooth and stress-free, and I truly appreciated his honest and helpful approach. If you’re looking for someone reliable and easy to work with, I highly recommend Zak!
5/5
Zack was very professional and informative. Very good viewing!
5/5
Zak was chill
5/5
Libert was incredibly helpful at our viewing. Highly professional and would greatly recommend.
5/5
My friend and I were assisted by Reagan Walters at Frank Harris throughout the process of renting our flat. Reagan was very friendly and professional from the beginning when we first met him at the viewing. He has been a huge help throughout. He guided our letting applications and paperwork through many hoops and has been an essential point of contact for us in ensuring that things have moved forwards efficiently and always kept us updated. We are very grateful and would strongly recommend Reagan and the Frank Harris team!
5/5
Xen showed incredible kindness and care throughout our entire purchase process. He is calm and diligent and a credit to the Barbican team. I found Xen and his colleagues (especially Mark and Eoghan) to be very responsive and helpful in moving the process along swiftly, and I called many times throughout the process! Thank you for everything.
5/5
Hettie @FrankHarris has worked exceptionally hard to resolve the various issues with the property. She has taken a proactive approach, consistently following up with the relevant parties and keeping us well informed throughout the process.
5/5
Ronni! Friendly professional and super helpful!
5/5
Fantastic experience with Frank Harris - Ronni was particularly helpful and handled everything smoothly.
5/5
Shuheda gave us an excellent property viewing. She was professional and very helpful throughout.
5/5
Zak was extremely helpful during the viewing. He conducted it with professionalism, answered all our questions thoroughly, and carefully noted our requirements. Thank you, Zak!
5/5
Zak was great
5/5
Friendly, professional and efficient service provided by Reagan Walters. We found our ideal property very quickly with his help and commend him on his overall excellent approach to clients.
5/5
Fantastic service from Phoebe. Patient and informative, very clear communication and felt very looked after through the whole process. Definitely recommend Frank Harris.
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The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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London (205 Tooley Street) has the most, with 826 reviews rated 4.7 out of 5, followed by London (123 Stamford Street) with 794.
The four Frank Harris and Co offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum, London won Platinum and London won Gold.