5/5
GoogleHarriet & Tayla were both amazing throughout the whole process both very responsive with communication and always there when I call or email. Will 100% use again.
Trusted Agent profile · Essex and London
Verified
Fisks reviews in Canvey Island, Canary Wharf and Benfleet
★★★★★
339 reviews across 3 offices and 2 platforms
Fisks has three offices, in Canvey Island, Canary Wharf and Benfleet (Essex and London). Together they have 339 reviews on two platforms, rated 4.5 out of 5 overall.
256
Reviews on Google
All 3 offices
83
Reviews on View Agents
All 3 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I just recently sold a one bedroom bungalow on Canvey Island and selected Fisks as the agents I would use .for the sale. Their friendly and helpful service was ...Read all 39 from sellers
Buyers10 reviews
Jamie offered a great service kept me in the loop at all times. And even went the extra mile I see the house on right move when I was working in Northampton we ...Read all 10 from buyers
Landlords19 reviews
I own a 2bed2bath flat in the Landmark Tower and we have been marketing it both last summer (when we took on a 6-month let) and then again from the beginning of ...Read all 19 from landlords
Tenants5 reviews
I am glad I cross paths with Fisks in my flat hunting activity, I was contacted initially to view a flat that was not suitable for my needs, But the day after ...Read all 5 from tenants
Our offices
Fisks's three offices, most reviewed first. Each has its own page.
Latest reviews from every Fisks office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI brought a flat that was being sold by fisks which was taking a while and due too it being my first time buying I was getting stressed out an wanted too pull out but tayla at fisks helped me with everything I needed an made it stress free …
5/5
GoogleHarriet and Tayla at Fisk were brilliant from start to finish. Completed all our viewings and was very informative throughout. Couldn’t have asked for more. Thank you again
5/5
GoogleI enquired about a property beginning of this year and Harriet has been nothing but a thorn in my side since........ but a awesome one. Although the first property was out of my reach it didn't stop her searching for me. Her communication skills are phenomenal and keeps me updated with everything going on. Even when I call to be a pain, she handles it expertly and resolves any problems. Her team with her are also very helpful and for some reason smile when they see me, nobody smiles when they see me.......... nobody! Harriet is an Absolute asset to fisks, look after this one the higher ups who see this, she will not disappoint. If she wins a award I take 5% Thank you and goodnight.
5/5
GoogleFisks Tarpots dealt with the sale of my late mother’s house. Throughout the process Harriet was exceptional and with efficient support from Tayla: realistic valuation and assessment of timescales, proactive and responsive communication. When our first chain fell through a straightforward replacement was found enabling a faster completion. Very pleased with the service
5/5
GoogleIt can sometimes be challenging to find the right words to express appreciation for a service received, but we will do our best, the service my brother and I received from Harriet and Tayla at Fisks, Benfleet was exceptional. My brother and I know that we would not be in the successful position we are in now without their dedication and hard work on the sale of our father’s property.
5/5
GoogleHarriet was amazing from start to finish. Harriet was very helpful liaising with solicitors and seller. Harriet kept me updated throughout the whole buying process. Her communication was outstanding would 100% recommend if your thinking of buying or selling.
5/5
GoogleRating only, no written review.
5/5
GoogleHaving my house valued on Monday with Fisks Estate agents, they were very helpful and hopefully looking forward to working with them, selling my house
5/5
GoogleMelissa has been very helpful and so friendly, we are starting out on our moving house journey, she has helped us sort out a valuation of our property and is setting us up an appointment to see the mortgage broker.
5/5
GoogleAs Technical director at Yoursurveyors.com I come across hundreds of agents every year. Harriet at Fisks was outstanding in her professional approach to the job and if you are looking for a good professional service, I'm sure Fisks would be a great choice.
5/5
GoogleEveryone at Fisks was polite and respectful and always willing to answer our queries.
5/5
GoogleFisks London team has been amazing and helped make my rental search a seamless one. From the initial search and viewing with Simon and Zoe, through to the referencing, contracting and move-in process with Maisha and Lubna - the team is always professional and promptly responds to any queries. I would highly recommend their services.
Agent replied · 17 January 2026
Dear Hoang, I'm very pleased to read this. I hope you enjoy your new home.
1/5
GoogleUnder their own admission, Fisks doesn’t check to make sure any of the appliances or fittings (like showers and toilets) work before anyone moves in…. Being a landlord myself, that just sounds like an excuse and/or unprofessional. I’ve now been without a working shower for 6 weeks and their response is essentially “🤷♂️ we don’t check that before move in, sorry”. For anyone reading this, I would avoid Fisks at all costs.
Agent replied · 20 March 2026
Hi Christian, I do understand your annoyance and it's natural to want to vent your frustration. However, I must correct some of the points you have made. It is not true to state that we do not check apartments before tenants move in. You had a Gas safety certificate, EICR and full inventory and check in before you occupied the apartment. Your shower has an issue with water temperature regulation, its either too hot or too cold. The previous tenant did not report any fault so it is impossible for us to have known about it. You reported the faulty shower to us on the 10th January which was one month from the date of your post not six weeks as you claim. I agree one month is along time but it is not a straight forward fix. We reported the fault to our landlord client on the same day you flagged it and a contractor was instructed on the next business day. The fault was identified on the 15th a quote was provided on the 17th and the landlord provided the go ahead within 3 working days. As you know the replacement part took two weeks to arrive. The contractor attended on the 7th to fit the part but unfortunately further work relating to the pipe was required. The contractor is visiting tomorrow. I would also point out that in addition to the shower you do have a bath so you have not been without means for sanitation. Hopefully all will go well tomorrow.
5/5
GoogleFisks London were very helpful in buying my flat. Would highly recommend them for a smooth purchasing experience.
Agent replied · 20 March 2026
Thanks Bailey. I hope you enjoy your new home.
2/5
GoogleWe purchased a flat through Fisks and our experience was mixed. Simon was friendly and pleasant, but James took over a big amount of correspondence from him, and his way of interacting with us was quite strange. Some emails were just flat out condescending and rude, then he went back to being overly friendly, which I found unprofessional. The last phone call was extremely unpleasant, after the agency had ignored us for about two weeks (even though we were under a lot of time pressure) he blamed that on every one else but Fisks… not the most mature way for a grown man to respond I’d think. In the end the purchase went well, from our experience not exactly thanks to working with Fisks.
Agent replied · 20 March 2026
Dear Marina, As you know this was not a straightforward sale, the conveyance took eight months. Our vendor client was satisfied and posted a five star review. I'm sorry you do not feel the same way.
5/5
GoogleMany thanks to James and Simon for all their help in selling our property..they worked endlessly to get the sale completed... recommend fisks to anyone wanting to buy or sell...on board for letting you know what's happening..so grateful for all you done us 👍 …
Agent replied · 20 March 2026
Hi Donna, Thank you for taking the time to write this review and for choosing us as your agent.
5/5
GoogleAfter 2 months of exhausting house hunting, I finally found my ideal home thanks to Simon and Fisks London. They were so helpful and professional throughout the whole process I can't thank them enough.
Agent replied · 9 December 2024
Afsin, Thank you for sharing your experience. I'm sure you will enjoy the apartment.
5/5
GoogleFisks London was incredibly helpful in buying our flat. Simon and James guided us through every step and helped us overcome all challenges with ease. We highly recommend them for a smooth and supportive real estate experience!
Agent replied · 9 December 2024
Eirini, Thank you for taking the time to post this review. I'm sure you will be happy in your new home.
1/5
GoogleOk so they are an estate agency, so automatically it can't be more than 3 stars. Slow to respond, poor communication, taking ages to sort anything... the usual. Moving in was chaotic, we were given no instructions about the property. We received the flat without a working dishwasher, oven, hot water - allegedly, appliances are not checked on move in/ move out... When asking why - no response. Just poor property management. Now it has been over 2 weeks without hot water and it will be a month without the oven and dishwasher. We also still don't know which is our parking space, or what our meter readings are because they can't seem to find the MPRN number. Absolute clown show - but once again, it's an estate agency so you can't have expectations, yet they still disappoint. I know that the renting market is crazy and you are not able to chose your agency - but if by any chance you can, AVOID FISKS at all costs.
Agent replied · 24 October 2024
I have investigated this property file, and I am now able to respond to your comments. Evidently you have a dim view of the residential estate agency sector in general. In my experience, the industry as a whole is staffed by hard working conscientious people, which is certainly the case with Fisks London and the individuals who looked after your file. You state that we have been slow to respond to your maintenance complaints. The record shows the opposite. The faulty dishwasher was reported to us on Monday 19th at 8:06pm in the evening. Your email was read during office hours on the 20th and we responded to you on the same day to inform you our contractor would contact you to arrange an inspection. The contractor was unable to repair the machine, and a new dishwasher has since been provided In the meantime, you reported on the 23rd August that your oven was causing the electrics to trip, we responded within half an hour to inform you that our electrical contractor would visit on the following day the Saturday 24th August. The electrical contractor concluded that the fault was with the oven and not the electrics. An appliance specialist visited the property later the following week and advised that the oven was beyond economical repair and a new oven was provided on the same day as the dishwasher. On the 27th of August you reported that there was no hot water. We arranged a contractor to visit the next day. It was concluded that the boiler needs replacing, and a new boiler was installed on Monday 2nd September. The Metre Reading Point Number is recorded in the check in report which is sent out a few days after the start of the tenancy after the report has been compiled. I do accept we should have had known the parking bay number. I did try and obtain it from the land registry title, but it was not recorded. I had to wait for the leaseholder to inform us of the bay number. The check in and inventory was not at fault or chaotic. A check in clerk will not test an appliance beyond turning the machine on and off to see if the lights come on. The property has a valid electrical installation condition report certificate and there was no way of knowing that your dishwasher would fail to complete a full cycle, or the oven would fail shortly after you moved in. It goes without saying that we all had sympathy for your situation, but it is not true to say that Fisks London were at fault or slow to respond.
5/5
GoogleI'm writing to express my sincere gratitude to the Fisks Estate Agency team, especially Simon, Maisha, and Adam, for their outstanding assistance throughout my recent rental experience. Simon's expertise and guidance were invaluable from the initial property viewing to the finalization of the offer and deposit. His knowledge and professionalism made the entire process seamless and stress-free. Maisha's dedication and efficiency in handling the necessary paperwork and documentation were truly impressive. Her prompt responses and attention to detail ensured a smooth transition into my new home. I want to extend my heartfelt thanks to the entire Fisks Estate Agency team for providing such a pleasant and positive renting experience. I would highly recommend their services to anyone looking for a reliable and efficient estate agent. Thank you again for your exceptional support. Best, Adrian
Agent replied · 24 October 2024
Dear Adrian, I am very pleased to read this review. The entire team work very hard to ensure applications run as smoothly as possible and it is gratifying when a tenant shows appreciation. I thank you for posting this review.
5/5
GoogleI have had the pleasure of knowing and working with Fisks since 2011. They are an exceptionally professional and reliable company, demonstrating the highest level of care and commitment to their clients. In my view, Fisks stands unrivaled in the E14 area, offering outstanding service at fair and competitive prices.
Agent replied · 24 October 2024
Thank you for sharing your experience. The entire team are very pleased to read this. We recognise that our service levels are our point of difference.
5/5
GoogleMy friends and I had a great experience with renting a property through Fisks. James, Simon, Maisha and the entire team were very helpful and prompt with the whole process, which took only over a week to be completed. They were also very supportive of all the changes we wanted to make to the flat and helped with fixing any issues that may arise immediately. Phone calls were answered and replies were prompt, which made the experience great on both ends. I would highly recommend Fisks for anyone who is trying to let their property or rent a property.
Agent replied · 24 October 2024
Dear Ajumal, Fisks London appreciate you taking the time to write this review. I am pleased we handled your application to rent efficiently. I'm sure you will enjoy your new home.
5/5
GoogleI would highly recommend Fisks - I have recently let my property through them and the experience has only been positive. James and his team have been so helpful and supportive to get the property to market, they take the time to personalise the service rather some of the larger firms, who seem to offer little and just want to close a deal. They marketed the property well, brought in a high number of offers and guided me through the process to find the best offer. I was recommended Fisks by a friend and I feel they have lived up to their reputation. I would have no hesitation to recommend them to others.
Agent replied · 24 October 2024
Dear Jonny, Thank you for taking the time to post this review. I am very pleased that your are happy with our service.
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Questions about Fisks
How many reviews does Fisks have?
Fisks has 339 reviews across its three offices, rated 4.5 out of 5 overall: 256 on Google, 83 on View Agents.
Which Fisks office has the most reviews?
Canvey Island has the most, with 118 reviews rated 4.8 out of 5, followed by Canary Wharf with 115.
Where are the Fisks offices?
The three Fisks offices, by town:
- Benfleet: 146 London Road, Benfleet, Essex, SS7 5SQ
- Canary Wharf: 2 Parker House Admirals Way, Canary Wharf, London, E14 9UQ
- Canvey Island: 85 Furtherwick Rd, Canvey Island, Essex, SS8 7AY
What do sellers say about Fisks?
39 reviews from sellers, rated 5.0 out of 5 on average. For example, Stephen wrote: "I just recently sold a one bedroom bungalow on Canvey Island and selected Fisks as the agents I would use .for the sale. Their friendly and helpful service was ..."
What do buyers say about Fisks?
10 reviews from buyers, rated 4.9 out of 5 on average. For example, Rebecca wrote: "Jamie offered a great service kept me in the loop at all times. And even went the extra mile I see the house on right move when I was working in Northampton we ..."
What do landlords say about Fisks?
19 reviews from landlords, rated 4.8 out of 5 on average. For example, SM wrote: "I own a 2bed2bath flat in the Landmark Tower and we have been marketing it both last summer (when we took on a 6-month let) and then again from the beginning of ..."
What do tenants say about Fisks?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Salvo wrote: "I am glad I cross paths with Fisks in my flat hunting activity, I was contacted initially to view a flat that was not suitable for my needs, But the day after ..."
