Elan Homes estate agents in Blackpool, Darwen, Elford and 4 more

Hi Karen, thank you so much for your kind words. We’re delighted to hear that Collette has had such a positive impact on your experience and has ensured that all of your requirements are being met throughout this process. Thank you for choosing Elan. We wish you all the very best with your home-buying journey and look forward to supporting you every step of the way! The Elan Homes Team

Hi Emily, thank you so much for taking the time to leave such a wonderful review about our Sales Executive, Collette. She’ll be delighted to hear about the positive impact she had on your experience. We’re also pleased to know that the communication was always fast and efficient, helping to make the process as seamless as possible for you. We will ensure that Collette receives your kind feedback. Thank you again. The Elan Homes Team

Hi Adrian, Thank you very much for taking the time to share your positive feedback about your home buying experience. We strive to always provide first-class customer service, so we’re really pleased to hear this shone through in Tracy’s support. We will pass on your kind words, she’ll be delighted to know she had such a positive impact on your journey. Thank you again, and congratulations on your new home!

Hi Katie, Thank you for taking the time to share your kind words about our Sales Executive, Andrea. We’re delighted to hear that you felt supported by the guidance she provided throughout your journey. It’s wonderful to know that you’re happy with your new home. We wish you all the very best for the future and hope you create many happy memories there! The Elan Homes Team

Hi Lauren, Thank you for taking the time to share your feedback. We’re thrilled to hear that Rosie has been amazing from start to finish, she’ll be delighted to know she made such a positive impact on your experience. We’ll be sure to pass your kind comments on to her. Thank you for choosing Elan, and we wish you all the very best in your new home! The Elan Homes Team

Hi Danielle, Thank you for taking the time to leave such lovely comments about Rosie. She is an extremely valued member of our team and we will ensure this feedback is passed onto her. We’re really pleased to hear that she provided you with a high level of customer service, this is exactly the standard we strive to deliver to all of our customers. Thank you again for sharing your experience. The Elan Homes Team

Good morning, Thank you for taking the time to share your honest feedback. We’re very sorry to hear that our subcontractors and site team did not meet expectations, and we sincerely apologise for any frustration caused. Please be assured that we take your comments seriously and will use them to improve our service moving forward. We are, however, delighted to hear about your positive experience with your Customer Coordinator, Lynn. She is a valued member of our Customer Care team, and it’s great to know she was able to resolve the issues for you. While we regret that some aspects of your journey fell short, we’re pleased that your experience was ultimately turned around. We will be sure to pass on your kind comments to Lynn. Thank you again for your feedback. The Elan Homes Team

Hi Mr Buxton, Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Rosie made you feel welcome from the outset and was able to answer all of your questions, this is exactly the high standard of service we strive to uphold for all of our customers. We will ensure she receives your feedback. It’s wonderful to know your son has chosen to buy his first home with us, please pass on our huge congratulations to him on this exciting milestone! The Elan Homes Team

Dear Mr Burgess-Joyce, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. Unfortunately, we’re unable to identify Sharon from the information provided. To help us look into this matter further, please contact our Customer Care team directly with your details, including the development and plot number. This will allow us to fully understand your concerns and work towards a resolution as quickly as possible. Our team is here to help and can be reached at customercare@elan-homes.co.uk We take your concerns regarding the heating seriously and would appreciate the opportunity to investigate and resolve this for you. The Elan Homes Team

Hi Pat, Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience when visiting our Garrett Hall Fields site in Tyldesley. It's especially great to know that Alisha was able to assist you and make your visit a pleasant one! The Elan Homes Team

Hi MrSirbb, Thank you for taking the time to leave such a kind review. We're delighted to hear that you had a fantastic experience from start to finish, as this is exactly what we always aim to deliver. We will also pass on your lovely feedback to Andrea, who will be very pleased to hear it! The Elan Homes Team

Hi Connor, Thank you for taking the time to leave a review. We're glad to hear that Rosie has been helpful during your experience so far as first time buyers. We will pass your feedback on to her! The Elan Homes Team

Dear Jane, Thank you for taking the time to leave such lovely feedback about Rosie. We are delighted to hear about your positive experience and that she was able to provide exceptional customer service and reassurance throughout your journey with us. We will most definitely pass on your thanks to Rosie as well as to the wider team. It’s especially wonderful to hear that you are pleased with your new home. We hope you enjoy settling in and making many happy memories there for years to come. Thank you again for your recommendation and for choosing Elan Homes. The Elan Homes Team

Dear Dan, Thank you very much for taking the time to leave a review. We’re delighted to hear that you’ve had a smooth and stress-free experience, supported by Rosie throughout the process. We truly appreciate your recommendation, and we will be sure to pass your kind feedback on to her, she will be very pleased to read your comments. Thank you again for choosing us, and we wish you all the very best. The Elan Homes Team

Dear Kayleigh, Thank you for taking the time to leave such a lovely review about Rosie. We truly appreciate your feedback. We’re delighted to hear that you’re feeling reassured and happy with the support you’ve received so far. Buying a property is an important milestone, and it’s great to know Rosie has helped provide confidence throughout the process. Wishing you all the very best as you move forward with your purchase! The Elan Homes Team

Hi Ian Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience. We take all comments seriously and are keen to understand what has happened. Unfortunately, we’ve been unable to locate your details on our system so far. We would really appreciate the opportunity to look into this further and address any concerns you may have. Please contact our Customer Care team at customercare@elan-homes.co.uk, who will be happy to assist you. We look forward to hearing from you. Elan Homes

Dear Paul, Thank you very much for taking the time to leave such thoughtful and positive feedback. We are delighted to hear that Rosie made such a meaningful impact on your journey and that she was able to support you in a way that made the process feel smooth and seamless. Providing clear guidance, reassurance, and attentive service throughout is something we pride ourselves on, and it is wonderful to know that this was reflected in your experience. Your kind words will mean a great deal to Rosie, and we will ensure that your feedback is shared with her and the wider team. Recognition like this is always greatly appreciated. Thank you once again for your recommendation and for placing your trust in us. We wish you every success as you complete the final stages of the process and begin this exciting new chapter in your new home! The Elan Homes Team

Hi Alex, thank you for taking the time to share your lovely feedback. We’re delighted to hear about your positive experience with Rosie, our Sales Executive. It’s great to know she was able to guide you through the home-buying process and provide support whenever needed. Wishing you all the best in your new home! The Elan Homes Team

Thank you for taking the time to leave your feedback. We’re very sorry to read your comments, as they do not reflect the standards we aim to uphold at Elan Homes. Unfortunately, as no name or development have been provided, we are unable to identify you or investigate the issues you have raised. We take all concerns seriously, including those relating to build quality, snagging, contractors, and customer care, and we would welcome the opportunity to investigate this properly. We kindly ask that you contact our Customer Care team directly with your details, including your development and plot number, so we can understand your experience and work towards a resolution. Our team is always happy to help and can be contacted at customercare@elan-homes.co.uk We hope you will get in touch so we can address your concerns constructively. The Elan Homes Team

Hi Danail, thank you very much for taking the time to leave such a thoughtful review and for sharing your experience with Lynn in our Customer Care team. Lynn is an extremely valued member of our team, and feedback like yours really highlights the dedication and care she puts into supporting our customers every day. Our goal is always to provide a high standard of customer care, and it’s fantastic to hear that Lynn was able to deliver this for you. Your kind words mean a great deal to us, and we will be sure to pass your feedback on to Lynn and the wider team. Thank you again for your support! The Elan Homes Team

Good morning Saber, We are very sorry to hear of your disappointment and completely understand how frustrating delays of this nature can be. Unfortunately, the delays you have mentioned have been outside of our control, and we appreciate how difficult and stressful this situation has been for you. We can confirm that our Sales Manager has been in regular contact with you throughout this process, providing updates as soon as they have become available to us. Clear and timely communication is extremely important to us, and we regret that, despite this, the ongoing delay has caused you stress and inconvenience. We do not wish to disappoint our customers and take feedback of this kind very seriously. Please accept our sincere apologies for the frustration this delay has caused. We remain fully committed to progressing matters and we will continue to work closely with all parties involved to bring your sale to a successful completion as quickly as circumstances allow. Thank you for your continued patience and understanding. The Elan Homes

Hi Les, we’re so pleased to hear that you’re loving your new home at The Sidings! Thank you very much for your kind comments about our Customer Care team, we always strive to resolve any issues as quickly as possible so you can fully enjoy your home. It’s great to know that everyone you met with over Christmas were also happy with the service received. We will ensure your feedback is passed on to the team - they will be delighted! The Elan Homes Team