Trusted Agent profile
★★★★★
2,977 reviews across 5 offices and 2 platforms
DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,977 reviews on two platforms, rated 4.8 out of 5 overall.
DM Hall's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent Service
Eric was friendly, helpful and efficient and took the time to look at the paperwork I presented to him. He did a thorough inspection and we received the report the next day. Thank you
Thank you for sharing a 5* review for Eric and the team.
5/5
TrustpilotDunfermline Office
Prompt, professional and friendly service from a recognised and experienced company with many years of local experience and knowledge. Highly recommended.
Thank you for sharing a 5* review and recommendation for the team in Dunfermline. We appreciate the feedback.
5/5
TrustpilotThe surveyor arrived early but…
The surveyor arrived early but confirmed access prior to arrival. He was polite and professional and completed measurements and data gathering efficiently. Due to the unusual shape of the property the surveyor was careful to check with us any assumptions on the layout and construction of the building.
Thank you for sharing a 5* review for the team in Perth. We appreciate the feedback.
5/5
TrustpilotVery efficient service
Very efficient service. Quick response with Home Report
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotThe Energy Performance Experience
Sorry we do not have the time to do this.
Dear Diana,Thank you for the 5 stars awarded in relation to your EPC. Our team in Galashiels will appreciate you taking the time.Regards,DM Hall Marketing Team
5/5
TrustpilotHome report
Conveyancer was courteous and very professional. The office staff were very pleasant and professional and helped with any questions I wasn't sure of and the fee was very competitive. I wouldn't hesitate to recommend them.
Dear Rose,Thank you for the feedback for our team in Stirling. We very much appreciate the 5 stars. Best wishes with the next steps.Regards,DM Hall Marketing Team
3/5
TrustpilotDidn;t ask enough questions about the property...
No questions about when work was carried or age of certain parts of the house - ie windows replaced a couple of years ago yet report said they were old, no questions about new plaster and paint work on ceiling as part of work repairs to chimney etc. when report could and should have noted that £6.5K of damp proofing work and repairs to rotted roof joists etc could have been noted in the report as opposed to getting a draft and then having to send notes back and forth.
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5/5
TrustpilotThe assessor who attended was very…
The assessor who attended was very professional and able to answer questions I had. Very impressed with the speed of the Report being produced and the report itself.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotPrompt attention.The whole process from booking an…
The whole process from booking an appointment and the surveyor completing the survey was excellent. Completed Home Survey and EPC were delivered promptly.
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
5/5
TrustpilotGreat customer experience
I had to rearrange the date of the survey - this proved quick and easy, and all done amicably. the EPC survey itself was done efficiently and the surveyor was friendly and informative. The report arrived the very next day, as promised. All in all, a great customer experience.
Thank you for sharing a 5* review for the team in Irvine.
5/5
TrustpilotQuick easy very professional.
Rating only, no written review.
Thank you for sharing a 5* review for the team in Ayr.
5/5
TrustpilotThe surveyer was very polite although…
The surveyer was very polite although I thought he should be-in school he was so young looking as I said very polite smartly dressed
Thank you for sharing a 5* review for the team in Dundee.
5/5
TrustpilotEPC Report
I used Andrew from D M Hall for a EPC report for our holiday cottage, he arrived on time & was very pleasant & professional. Thank you Andrew :)
Thank you for sharing a 5* review for Andrew and the team in Dumfries.
5/5
TrustpilotGreat friendly service
Rating only, no written review.
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotCommunication was excellent from start…
Communication was excellent from start to finish. The surveyor explained everything in clear language he was prompt , polite and the report was prepared and shared as agreed. I would highly recommend DM Hall
Thank you for sharing a 5* review and recommendation for the team in Perth.
5/5
TrustpilotGood communication
Rating only, no written review.
Thank you for sharing a 5* review or the team in Kirkcaldy.
5/5
TrustpilotThe surveyor was an extremely pleasant…
The surveyor was an extremely pleasant man who was punctual and conducted a thorough examination.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotA very bright young man.
The surveyor was on time, polite , very knowledgeable, and was very sharp and bright.The service was very good, and the turnaround very quick.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotDM HALL home report service
DM HALL worked like clockwork and kept me informed throughout the home report process. Would highly recommend this company
Thank you for sharing a 5* review and recommedation for the team in Kirkcaldy.
5/5
TrustpilotGreat experience!
Very easy to arrange an appointment and the surveyor was very friendly whilst at the house. Quick turnaround on the draft reports as well.
Thank you for sharing a 5* review. We appreciate the feedback.
1/5
TrustpilotI am not happy with the DM hall survey…
I am not happy with the DM hall survey as they go just with standard copy of report . As there was no requirement for EWS form for my property ..Few other surveyors did carried out survey in the past but none of them mentioned there is a need for EWS form1 , for the first time I used DM hall and they did mentioned need for EWS form1 .. I did remortgage my property in 2021 none of the lenders asked me for it but literally failed why DM hall highlighted need for it in the report
Hello, we would be grateful if you could please contact your local office regarding this matter.
5/5
TrustpilotICB…
The surveyor seemed highly professional and thorough.The report should prove beneficial to prospective buyers.
Thank you for sharing a 5* review for the team in Inverness.
5/5
TrustpilotEfficient and friendly.
Rating only, no written review.
Thank you for sharing a 5* review for the team in Galashiels.
5/5
TrustpilotVery Efficient & Friendly
Very friendly staff, quick to respond to our request for a property survey. Efficient and professional.
Thank you for sharing a 5* review for the team in Oban.
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Glasgow has the most, with 2,740 reviews rated 4.8 out of 5, followed by Edinburgh with 2,703.
The five DM Hall offices, by town:
