Trusted Agent profile
★★★★★
2,964 reviews across 5 offices and 2 platforms
DM Hall has five offices, in Glasgow, Edinburgh, Stirling, Falkirk and Livingston. Together they have 2,964 reviews on two platforms, rated 4.8 out of 5 overall.
DM Hall's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotFantastic service
Fantastic service from start to finish, professional, friendly, efficient and reliable. Five stars is not enough!
Thank you for taking the time to leave a review for the team in Galashiels. We appreciate the feedback.
3/5
TrustpilotThe extreme variation in survey styles.
The surveyor uses descriptions that may standard style but do not describe my house how I would. Also there is no opportunity to discuss aspects that may increase a valuation...because they are hidden; ie dimensions and technical description of insulation. In these energy cost aware days this is very important.With work on my house continuing when do certain construction aspects become noteworthy?
Thank you for taking the time to leave a review. We appreciate this feedback and take these points on board.
5/5
TrustpilotQuick efficient friendly
Rating only, no written review.
Thank you for taking the time to leave a review for the team in Edinburgh. We appreciate the feedback.
5/5
TrustpilotProfessional
Agents were focused, polite and professional.
Thank you for taking the time to leave a review for the team in Elgin. We appreciate the feedback.
5/5
TrustpilotVery very professional and open to discussion
Excellent service great communication.
Thank you for taking the time to leave a review for the team in Elgin. We appreciate the feedback.
5/5
TrustpilotSurveyor was very knowledgeable
Surveyor was very knowledgeable, professional and courteous. Staff who arranged the appointment were helpful and polite. Great service all round and would not hesitate to use DM Hall in the future.
Thank you for taking the time to leave a review for the team in Livingston. We appreciate the feedback and comments.
5/5
TrustpilotAmazing service as always and friendly…
Amazing service as always and friendly helpful staff!
Thank you for taking the time to leave a review for the team in Inverurie. We appreciate the feedback.
5/5
TrustpilotGreat service
Great service. Thank you
Thank you for taking the time to leave a review for the team in Falkirk. We appreciate the feedback.
5/5
TrustpilotExcellent service from the visit to the…
Excellent service from the visit to the production of the paperwork.
Thank you for taking the time to leave a review for the team in Perth. We appreciate the feedback.
5/5
TrustpilotGood experience
Had a good experience very professional arrived on time for appointment and tried to answer any questions I had about the survey .
Thank you for sharing a review for the team in Inverurie.
1/5
TrustpilotFirst degree incompetence!!
This company was tasked with estimating the depreciation in value of my property as a result of flooding.After taking months , they finally ruled there was no difference in value of property with or without a flooding issue. However, I have just been informed by a fellow RICS surveyor that there assessment was totally flawed. Without seeking expert advice from a flood risk engineer to calculate how much it would cost to prevent my property from flooding ( which they did not obtain) it would be impossible for them to asses valuation. This is total incompetence and has caused my wife and I great upset.Update. Two weeks since I submitted my revue, DM Hall have made no attempt to apologise for their incompetence-no explanation-nothing. I now know why . RICS the body that regulates this,and most surveyors has decided that they were not guilty of gross incompetence and are taking no action to rectify my situation. If they can get away with this level of incompetence without punishment there is no safety for the homebuyer!!!
Dear DavidThank you for taking the time to leave a review. We acknowledge receipt but understand you have had previous discussion with the local office regarding this matter.Regards,DM Hall Chartered Surveyors
5/5
TrustpilotExcellent efficient service
Rating only, no written review.
Thank you for taking the time to leave a review for the team in Edinburgh.
5/5
TrustpilotTop job
The survivor was excellent she carried out the work fast and got on with what she had to do
Thank you for taking the time to leave a review for the team in Edinburgh.
5/5
TrustpilotSurveyor
Surveyor, Nic Hancock, came to property within time as suggested.
Thank you for taking the time to leave a review for Nick and the team in Edinburgh.
5/5
Trustpiloteverything was handled quickly …
everything was handled quickly expertly and in a friendly manner
Thank you for taking the time to leave a review for the team in Edinburgh.
5/5
TrustpilotPrompt response to home report / survey…
Prompt response to home report / survey request. Good overall service.
Thank you for taking the time to leave a review for the team in Dunfermline.
5/5
TrustpilotGreat service
Great service. The Surveyor was on time, friendly and had our report back to us quickly.
Thank you for taking the time to leave a review for the team in Kirkcaldy.
5/5
TrustpilotKirstin was really great
Kirstin was really great - she certainly knows her stuff. She was prompt at coming round and very quick to come back with the Home Report and valuation.
Thank you for taking the time to leave a review. We really appreciate the feedback.
5/5
TrustpilotThe service I received from initial…
The service I received from initial phone call, site visit to written report less than a week brilliant service.
Thank you for taking the time to leave a review for the team in Dundee.
5/5
TrustpilotMy Home Report I was pleased with the effective and…
I was pleased with the effective and efficient manner in the way my request for a Home Report was dealt with by DM Hall. I have used them through the previous decades when I have sold my past properties and the services have not faultered
Thank you for taking the time to leave a review for the team in Edinburgh. We very much appreciate the feedback and the repeat business over the years.
5/5
TrustpilotWas visited by the surveyor for a home report e …
Was visited by the surveyor for a home survey for the sale of our house. Arrived Friday around 4pm and the draft survey was sent to us on Tuesday for approval. Excellent service.
Thank you for taking the time to leave a review for the team in Stirling. We are delighted to receive this feedback.
5/5
TrustpilotVery professional service
Very professional service. Good customer service - report came through very quickly
Thank you for taking the time to leave a review for the team in Elgin. We are delighted to receive this feedback.
5/5
TrustpilotThe survey was factual and helpful to…
The survey was factual and helpful to prospectivepurchasers, in line with my expectation.
Thank you for taking the time to leave a review for the team in Paisley. We are delighted to receive this feedback.
5/5
TrustpilotHome report
Pleasant professional and polite team
Thank you for taking the time to leave a review for the team in Aberdeen.
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Glasgow has the most, with 2,732 reviews rated 4.8 out of 5, followed by Edinburgh with 2,694.
The five DM Hall offices, by town:
