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5/5
GoogleI wanted to leave a quick review as a buyer who dealt with DM+CO. They were always so prompt and helpful and kept us up to date throughout the whole buying process.
I was extremely surprised how helpful they were considering they were working on behalf of the seller. In particular, Lynn and Victoria were lovely to us...very friendly and helpful.
In the future when we are looking to sell, we would definitely choose to go with this company.
Trisha Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Trisha!
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5/5
GoogleI am really pleased with my dealings with DM & CO so far, after a really bad experience with another estate agency in regards to poor communication, I was so impressed with the level of communication and customer service from Chiara in particular. We are very excited to view a property with them next week! Already feeling reassured that the communication is brilliant! Thanks Chiara!
Elisha Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Elisha - π β¦
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5/5
GoogleDM&Co were an absolute joy to work with when finalising our move into our new home. The service received from start to finish was fantastic. The team were not only knowledgeable but also very attentive and mightily engaged.
Special thanks to both Kate and Chiara for both their care and attention. 5 star +
Highly recommended.
John Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you John - so very pleased that we could help. Your review is much appreciated. All the very best, Dominic
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5/5
GoogleKate and the lettings team have been absolutely fantastic helping us to let out our property.
They have all been incredibly professional, helpful and efficient.
We couldn't have asked for better service so far.
Looking forward to a continued positive relationship with DM & Co for a long time to come.
More than happy to recommend them to any landlords looking for an excellent tenant finding service, and property management π.
Mo Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Mo. We thank you for your 5* Review :)
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5/5
GoogleI really can't recommend D&Co Homes more.
They helped me find new tenants for my rental property in Solihull.
I worked with Kate Freeman and Chiara GemeliβWilliams who were nothing but helpful and supportive.
The entire process was quick, easy and very good value for money.
Thank you again!
James Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you James - much appreciated and all the very best, Dominic.
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5/5
GoogleI had the pleasure of dealing with DM & Co.'s Chiara from the Shirley branch. Chiara was a lovely warm and friendly agent who helped me find the perfect rental property. She was fast and efficient with any requests or questions I had and I would definitely recommend her and her colleagues for finding you a property and making the process as smooth and issue free as possible!
Gemma Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Gemma - that means the world to us, so lovely to be appreciated. Chiara and the rest of the team have smiles on their faces! All the very best :)
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5/5
GoogleFor my first property, I chose DM and Co to manage, and I have been so impressed with their service! As a first time landlord, it was initially a daunting experience but with Kate's friendly, really helpful approach, the whole experience has been seamless and really easy to handle. They let the property after only 1-2 viewings which was amazing and from them on have always communicated well, been so patient when we had issues with contractors, helped with paperwork and provided a great service!
Thankyou so much :)
Minelle Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Minelle
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5/5
GoogleI've been extremely impressed with DM & Co. Had 3 estate agents round to value the property initially and Kate was the most professional and helpful so I decided to proceed with her due to this. She was always a pleasure to deal with and quick to provide updates and respond where necessary.
Once the property was marketed Chiara took over and was equally as impressive as Kate. Has always got back to any queries I've had speedily and even managed to let it to the first people to view!
Really impressed with them both - a credit to the business and would thoroughly recommend using DM & Co.
Simon Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you so much Simon!
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5/5
GoogleWe recently had the absolute pleasure of working with the lettings team to secure a 12 month tenancy for our cottage. In an age where customer service can be a bit 'hit and miss' Kate and the team at DM&Co have absolutely nailed the art of both true customer service and communication. Totally professional and with a sense of humour, it is easy to see why DM&Co are winning well deserved awards. Thank you for making it all so easy and keep up the great work. 100% highly recommended.
Duncan Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you so much Duncan. This really has put a smile on my face. I wish you all the very best, Dominic.
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5/5
GoogleI have had the pleasure of entrusting my small rental portfolio to the Letting Team, specifically under the dedicated care of Gabrielle and her exceptional team, for the past year. From the moment I started working with them, I knew I had made the right decision in choosing them as my property managers.
The level of customer service I have received from Gabrielle and her team has been nothing short of outstanding. Their commitment to excellence and their passion for what they do truly sets them apart from other property management agencies.
One aspect that impressed me greatly was their seamless team work, which facilitated a smooth transition of my properties from my previous agent. They handled every aspect of the process with utmost professionalism and efficiency, making it hassle-free for me.
Gabrielle's personal involvement and attention to detail have been remarkable. She took the time to understand my unique requirements and tailored their services accordingly. Her knowledge and expertise in the property management industry were evident in the way she addressed all my concerns and provided valuable insights to optimize my rental portfolio.
The Letting Team's proactive approach to property management has ensured that my investments are well taken care of. Laura have consistently kept me informed about any developments, promptly addressed maintenance issues, and ensured that my properties are occupied with reliable tenants.
Above all, their excellent communication skills have been a significant highlight of our partnership. Gabrielle and her team are always accessible and responsive, which has fostered a strong sense of trust and reliability.
In conclusion, I wholeheartedly recommend Gabrielle and the Letting Team to anyone seeking top-notch property management services. Their dedication, team work, and personalized approach have exceeded my expectations, and I am delighted to continue entrusting them with my rental properties. Thank you, Gabrielle and the Letting Team, for your exceptional service!
Faisal Β· 25 October 2023 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Faisal - thank you so much for your kind words. Knowing how much effort that Gabrielle and the lettings team put in daily makes this all the more rewarding to read. Thank you for putting your trust in DM & Co. All the very best, Dominic.
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5/5
GoogleI wish to thank DM & Co for their facilitating me to rent a beautiful, spacious, 5 bedroom house with a lovely garden, for my family. From the very first conversation I had with Tamara, straight up to the completion of the transaction in the receiving of keys to my home, was meticulously and courteously handled in the most respectable and considerate manner ever possible. My first interaction with Russell made an indelible mark on my impression as he stood out to have the look and matching mannerism of a true gentleman. I am extremely happy and delighted that DM & Co were managing the whole process. Being my first time, I was clueless as to what to expect and what was expected of me. DM & Co made the whole operation seem like a stroll in the park. I am also very happy with my landlady who has been there to assist in making the move transition into our new home stress free, by facilitating us beyond what was required. I am happy for these new connections made with DM & Co and they are highly recommended and appreciated by my whole family and self.
Lynda Β· 12 April 2023 Β· DM & Co
Agent replied Β· 10 November 2024
Dear Lynda,
We are very Thankful that you made time to post such a wonderful Review.
As a βBoutiqueβ Property Agency, we aim to be mature and positive as to how we carry out our very important tasks, so it is very gratifying and meaningful to have our manner totally appreciated!
Thank you too for your wonderful co-operation and understanding.
We wish you and your Family many years of Happiness in your new Home!
Thank you,
Russell Owen LLB Hons, and the DM&Co Team
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5/5
GoogleRating only, no written review.
Lucia Β· 12 April 2023 Β· DM & Co
Agent replied Β· 23 October 2024
Dear Lucia,
Thank you for making time to post the 5* review. We all very much appreciate it.
Sincerely,
Russell Owen and the DM&Co Team
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5/5
GoogleExcellent service, and highly professional.
I recommend dealing with them.
Elie Β· 12 April 2023 Β· DM & Co
Agent replied Β· 23 October 2024
Dear Elie,
Thank you for the 5* positive Review and your kindness which we greatly appreciate. On behalf of our Client, we feel happy and proud that you have chosen this fine Property as your Family Home. We look forward to you and your Family enjoying this lovely House for many years.
With Best Wishes,
Russell Owen and the DM&Co Team
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1/5
Googlereturn of the house made with repairs and cleaning. we were charged a deep cleaning and painting Β£300. good luck with your guarantee deposit
Guilherme Β· 12 April 2023 Β· DM & Co
Agent replied Β· 23 October 2024
Hello Guilherme,
First of all, we were delighted to have helped your Lovely Parents so much when they rented property through DM&Co, and very happy that, once settled with your new Wife, that you too rented through DM&Co.
Sadly, the property you moved out of was left in quite a poor condition. It was disheartening to discover this, as we did, and still do, think so highly of your Family, and thought this was very out of character.
The cost to make the property good was kept to a minimum with as little expense to you as possible. Please note the Owner of the property also had to pay for further repairs, such as the purchase of a new washing machine and repair of other items, which you were not charged for.
You did indicate you would place a poor review just before agreeing to the Deposit deductions, so the one star review & negative comment were not unexpected, as a final indication of your anger that deductions had to be made from your Deposit.
We thank you for agreeing to the deductions and hope that you enjoy your new home.
Regards,
Russell Owen, LLB Hons
And the DM&Co Team
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5/5
GoogleExcellent, I have repeatedly used DM&Co for lettings and other financial matters, I have received excellent professional service. Unlike some of the larger national companies with fancy brands that pass you on to different staff thereby losing consistency and not getting back to you at all and not doing their job. With DM&Co I speak to the same experienced people who really do care and immediately know what is required without having to fully explain each time, they are are passionate about their services. I would thoroughly recommend.
Haro Β· 12 April 2023 Β· DM & Co
Agent replied Β· 23 October 2024
Dear Haro,
Thank you for your very kind comments. We strive to provide a Bespoke service every time, and are absolutely delighted to represent you and your Family on Property and Legal matters to date.
Thank you once more.
Russell Owen LLB Hons
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5/5
GoogleI think this is the first time I've ever written a review but felt like it was deserved.. Lisa and her team went above and beyond from day one and I cannot thank you enough for making what should be a very stressful process as stress free as possible. Thank you, Harriet
Harriet Β· 12 November 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 11 November 2024
Thank you so much Harriet - In an incredibly tough market, it is nice to read that a stress free sale can be achieved! All the very best, Dominic
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5/5
GoogleRating only, no written review.
Sam Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Sam :)
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2/5
GoogleRating only, no written review.
Kathleen Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Kathleen - I am disappointed to see a 2* review without any context.
I have searched our systems and sadly cannot find you on them.
I would welcome the opportunity to discuss any grievance, I am on 0121 775 0101 or can be reached via email if you prefer - Dominic.Murphy@dmandcohomes.co.uk
I look forward to hearing from you.
Kind regards,
Dominic
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5/5
GoogleRating only, no written review.
WARREN Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you Warren - keep up the excellent service that you provide mowing our clients lawns :)
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5/5
GoogleThe service has been great and managed personally. We are very please with the outcome and the support we have received. Thanks M
Mohammed Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you so much Mohammed - it was a pleasure :)
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5/5
GoogleDM & Co. Home Aimee & Gabrielle. Thank you for bring to my attention the details and observations. I am hugely grateful for that and thank you endlessly.
Glory Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Dear Glory - Thank you, I have passed your wishes onto Aimee & Gabrielle in the Lettings Team here at DM & Co. - all the very best, Dominic
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5/5
GoogleThanks Aimee for the great help. We rent a gorgeous home before arriving UK. Good service and get the process smoothly done. :)PositiveResponsiveness, Quality, Professionalism, Value
Holly Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you :)
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5/5
GoogleHave nothing but positive words for the service Aimee and Gabrielle provided. They always kept me up-to-date, answered any questions swiftly and were very kind - would recommend!
Humzah Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you so much Humzah! :)
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5/5
GoogleVery impressed how the company got me a place so quick. The services rendered was 10 out of 10 the agent was very friendly and really cared of how stressful I was. Ild recommend π her π―% and the company anytime anyway. β¦
Hellen Β· 25 October 2022 Β· DM & Co. Homes Solihull (2 Forest Court Shopping Centre)
Agent replied Β· 24 October 2024
Thank you so much Hellen - it is a fiercely competitive market, I am so pleased that we were able to secure our client a fantastic tenant and wish you all the very best moving forward. Kind regards, Dominic
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