1/5
They’re posting properties that are not on their list and do not exist as bait. That’s disgraceful.

Trusted Agent profile
★★★★★
3,052 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,052 reviews on two platforms, rated 3.9 out of 5 overall.
DJ Alexander's five offices, most reviewed first. Each has its own page.
Showing 1,404 reviews on Google only. Show every review
1/5
They’re posting properties that are not on their list and do not exist as bait. That’s disgraceful.
1/5
Some staff, when communicating, can barley write English. How some of the 'agents' got to work on client facing roles is beyond me. Hope DJ ask for a few examples. Shocking...!
5/5
I’ve had a very positive experience with D J Alexander and in particular Elliot Sharkey in securing a property to make my home, much appreciated and thank you
Many thanks George for the lovely review about Elliot. Glad we could assist. Best wishes, Melinda
5/5
I've just sold my flat through DJ Alexander and couldn’t recommend them more highly. Yasser and his team were brilliant throughout - always easy to get hold of and went above and beyond to help resolve a few issues along the way. Yasser’s friendly and personal approach made the whole process a pleasure and everything felt smooth and relatively stress-free. Huge thanks to him and the team for such a professional and supportive service!
Thanks you Louise for the kind words re Yasser and my team. I have passed your feedback onto them and it means the world to us. We are so happy to be able to assist you with the sale of your property. Here if you ever need us in future. Best wishes, Melinda
5/5
This review is from David Hall, using his wife’s Gmail a/c, as he doesn’t have a Gmail a/c of his own! DJ Alexander has just sold our daughter’s flat in Edinburgh. From start to finish the service received from Yasser, Leandra and the remainder of the team was exemplary. Yasser, in particular, made excellent suggestions on how the flat should be presented in preparation for marketing and throughout the sale process there were regular updates on progress. It was always possible to speak to someone at the company and there were prompt replies to queries. It was a real pleasure dealing with the staff who carried out their duties with confidence, professionalism, politeness and efficiency. There were a couple of occasions when the staff dealt with problems beyond the call of duty and I thank them for that. I wouldn’t hesitate to recommend DJA to anyone wishing to sell a property.
Thank you Hilary, your lovely review makes such a difference to our team, much appreciated! Its been a pleasure assisting you and your family. Best wishes, Melinda, Director of Sales
5/5
Max was a gentleman
Thank you, Patrick, for this excellent review. We will pass this onto Max and the Team.
5/5
Stephen Lawson at DJA is absolutely brilliant. He supported me through the latter part of a my landlord responsibilities and the subsequent sale of my flat. He was so easy to deal with - incredibly knowledgable, always available and brought a human side to everything he did. If I needed an estate agent in Edinburgh again, I'd call Stephen first. Bravo!
Thank you, Lorna, for this excellent review. We will pass this onto Stephen and the Team.
5/5
I recently went for a flat viewing in Edinburgh with Elliot, and he was absolutely fantastic from start to finish. He was punctual, friendly, and really knowledgeable about the property and the local area. Elliot took the time to answer all my questions thoroughly and made the whole process feel relaxed and straightforward. It’s clear he genuinely cares about finding the right place for his clients. I came away feeling very well-informed and confident about the property. I’d definitely recommend Elliot to anyone looking for a professional and personable agent in Edinburgh!
Thank you, Hannah, for this excellent review. We will pass this onto Elliot and the Team.
1/5
Rating only, no written review.
Dear Sylvie, Thank you for taking the time to leave a rating, we appreciate your feedback. We are happy to look into any issues that you are experiencing, please contact customerservice@djalexander.co.uk for further assistance. Kind Regards, DJ Alexander Customer Service Team
5/5
Staff and their services absolutely helpful. Whole helps me throughout our journey from finding good house to move in. Thanku team DJ Alexander Inverurie.
Thank you, Zobi, for this excellent review. We will pass this onto the Team.
5/5
I finally have a rented flat of my own. As a student, it isn't easy to get one. I’m especially grateful to Caroline Connelly, who supported me at every stage of the application process.
5/5
I rented an apartment with DJ Alexander for two years and had an excellent experience. The staff were always professional, responsive, and genuinely caring. Any issues or repairs during my tenancy were resolved very quickly, usually within just a few days. Special thanks to Jenny (I hope I got her name right), who handled a misunderstanding at the time of my move-out with great professionalism and empathy, even when I was quite emotional about the situation. Also thanks to Robbie, who promptly fixed a heating issue. I received my full deposit back without any problems, which I really appreciate. Overall, I’m very grateful to the whole DJ Alexander team and wish the company continued success!
5/5
This was a good, professional and no-fuss experience for me - thank you.
Thank you Donald, much appreciated!
5/5
Really great service from Stephen, Abby and Sara all the way through the sales process. We were kept updated all the way along and all the little details were attended to that often get forgotten. Would definitely recommend.
Lovely to receive such nice feedback, thanks very much! Best wishes, Melinda, Director of Sales
5/5
Rating only, no written review.
Thank you for your five star review Nicholas!
5/5
The whole process from buying the flat around seven years ago, letting it with them refurbishing it a couple of years ago and now selling it for me. Stephen and his team were exemplary and I would use them again if ever I needed to
Thank you Fiona for your lovely feedback, and recommendation for Stephen and our the team. It was a pleasure supporting you with your property journey. Here is you ever need us in the future! Best wishes, Melinda, Director of Sales
5/5
Selling my property through DJA with the help of Sarah and her team has been a very smooth and efficient experience. I was kept well informed regarding viewings and Sarah gave me good advice on any matters I raised with her. The viewing and marketing process lasted only two weeks, by which point DJA had received and I had accepted a satisfactory offer. I thank Sarah and the sales team and wish them well for the future.
Thank you, for this excellent review. We will pass this onto Sarah and the Team.
5/5
Excellent and very professional estate agency service provided by Yasser of DJ Alexander. Communication was very well handled between agency, conveyancing solicitors and me. Yasser also had to provide advice and guidance to a purchaser who was not familiar with the Scottish system which he handled with patience and professionalism. Very happy with the service.
Many thanks Allan for the lovely and detailed review about Yasser, and glad we could assist you. Best wishes, Melinda, Sales Director
1/5
They are impossible to get hold off, they book viewings with multiple people all at once so you don’t really get chance to see the property, it was like an open house, and if you go to book viewings on other property’s you can take up to …
Dear Toby, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to investigate any issues that you are experiencing, please contact … More
1/5
DJ Alexander gave me the worst experience, from check-in to check-out they offered no support, and at the end withheld over £600 from my deposit. The worst experience ever I had in life
1/5
Avoid! Their attitude stinks, their customer service is non-existant. After 3-years of using them, we were looking for their advice and help to find a …
1/5
Report an issue, they seem to care and seem interested in fixing it. Keep sending guys for a quote and nothing gets done. There's a hole in the damn wall, a cracked window and its been MONTHS!NegativeResponsiveness, Quality, Professionalism, Value
Dear Inkogni, Thank you for taking the time to write a review, we appreciate your feedback. We are happy to look into any issues you are experiencing, please email customerservice@djalexander.co.uk for further assistance. Kind regards, DJ Alexander Customer Service Team
5/5
Friendly and helpful and good staff
Thank you, Stuart, for this excellent review. We will pass this onto the Team.
5/5
Rating only, no written review.
Thank you, Ana, for this excellent rating, we really appreciate it!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Edinburgh (John Cotton Centre) has the most, with 2,120 reviews rated 4.1 out of 5, followed by Aberdeen with 1,982.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.