5/5
Very pleased with the service provided by DJ Alexander. Chris Chalmers did a first rate job in selling my flat hassle free! I would recommend Chris and DJ Alexander to anyone looking to get a swift and easy sale.

Trusted Agent profile
★★★★★
3,045 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,045 reviews on two platforms, rated 3.9 out of 5 overall.
DJ Alexander's five offices, most reviewed first. Each has its own page.
Showing 1,404 reviews on Google only. Show every review
5/5
Very pleased with the service provided by DJ Alexander. Chris Chalmers did a first rate job in selling my flat hassle free! I would recommend Chris and DJ Alexander to anyone looking to get a swift and easy sale.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Execellent service.
5/5
Respected professionals and cozy waiting area.
Thank you for your feedback Raycho! Kind regards, The Stonehouse Team
4/5
Highly satisfactory. Prompt response to any queries
Dear Ike, Thank you so much for the positive feedback! We are happy that you have been satisfied with the service. Kind regards, Stonehouse Lettings
5/5
Great experience on all stages of the lease process!
Good morning Mikhail, Thank you so much for the positive comments. We really appreciate it. Kind regards, The Stonehouse Team
5/5
I phoned and my problem was sorted very quickly. Lovely service from Megan.
Good afternoon, Thank you so much for taking the time to write a lovely review. Happy to hear you are satisfied with the service being provided. Kind regards, Stonehouse Lettings
5/5
the people were very nice and explained everything to us, it didn't take long either
Dear Mr. Turner, Thank you for the feedback. Much appreciated! Kind regards, Stonehouse Lettings
5/5
Excellent Service received from Stonehouse, highly recommended them. 5 star service
Hi Lyndsey, Thank you so much for taking the time to leave us such lovely feedback. We really appreciate it. Kind regards, The Stonehouse Team
5/5
Fantastic letting agency- smooth, sleek and efficient service! Rachel in particular was very helpful!
1/5
Not a great experience - mixed up bank details on the documentation provided and as a result I ended up paying the wrong Landlord! An extremely embarrassing error...
5/5
Lovely experience. They went above and beyond and their understanding towards my situation was outstanding. I highly recommend them.
Good afternoon Jen, Thank you for the positive feedback! I will ensure it is passed onto the rest of the team. Kind regards, The Stonehouse Team
5/5
Very well looked after by the Stonehouse staff - every step of the way I was dealt with professionally- I would recommend them should you be looking for rental properties.
Good afternoon Peter, Lovely to hear this! Thank you so much. Kind regards, Stonehouse Lettings
5/5
Hi ,this is the second flat with stonehouse and what i can say is that i'm very happy to collaborate with them. Serious ,punctuals and they have great flats. I love my current flat. Thx STONEHOUSE
5/5
Excellent service, their staff is really helpfull, friendly and patient, good comunication, they replied to all our inquires fast and clear. definitely a great experience. I could move in to the flat within 4 days.
Good morning Grecia, Thank you so much for the lovely comments. We are glad you were happy with the service. Hope you are enjoying you're new home :) Kind regards, The Stonehouse Team
5/5
My sister and I moved into the property from Stonehouse last month. We are very happy with the flat. Everything was perfect for us. Thank you Amy!
Thank you so much for the positive feedback. I will pass this on to Amy. Kind regards, Stonehouse Lettings
4/5
So far my experiences with Stonehouse Lettings has been positive. Nice friendly and professional people. I hope it continues for the next 12 months at least.
Good afternoon Paul, Thank you so much for taking the time to leave your feedback. It is much appreciated! Kind regards, The Stonehouse Team
1/5
Rip off ! In short if you are putting down a deposit forget about getting it back. Even after doing the inventory you will still be charged for everything wrong with the house/flat before you moved in, no matter how much you clean and scrub up afterwards you would be charged hundreds of pounds for cleaning and let's not forget hundreds of pounds for repainting! Avoid .
Good morning Mohamed, I am disappointed to read your comments and can only apologise on behalf of the company for your dissatisfaction. If you wish to discuss the matter further please call our Managing Director on 01224 466266. Kind regards, The Stonehouse Team
1/5
A complete shambles of an organisation. Took months to repair minor defects, 5 unsupervised visits for an inspection that should have taken 1 visit, repeatedly sent private emails to a random email address in cc - each time this was raised by us and apparently ignored. When we had enough and vacated, we were issued a ridiculous bill for a "team of cleaners" to wipe "dust" and 1 grease stain. We didn't mention these on our check in inventory so the decision stuck. Avoid!!
Good afternoon, I am sorry to hear that you have not been happy with the service provided to you. Please call our MD on 01224 466266 if you would like to discuss further. Kind regards, The Stonehouse Team
5/5
I rent an apartment flat from stoneshouse last month. I'm pretty satisfied with their services and kindness. They are organized very well as they have expertise. Thank you Amy for your support.
Good afternoon Ji Hong Min, Thank you so much for taking the time to leave us such a lovely review. I will make sure I pass this onto Amy. Kind regards, Stonehouse Lettings
5/5
Excellent service ! The staffs are very professional and friendly. They respond to my inquiries very promptly. Before moved in to the property, they provided me with a complete relevant documents in hand which is very helpful for me to keep as references. Would definitely recommend Stonehouse Lettings.
Good afternoon Elle, Thank you so much for the positive feedback. I will make sure it is fed back to the team. Kind regards, Stonehouse Lettings
5/5
Everything has been great with them. Very helpful from arranging viewings to Katherine from stonehouse going out of her way to meet me to sign the lease and hand over the keys. Easily contactable and have always had swift responses. Would definitely recommend them :)
Good afternoon Rachael, Thank you so much for the positive feedback! We shall inform Katherine. Kind regards, Stonehouse Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Edinburgh (John Cotton Centre) has the most, with 2,113 reviews rated 4.1 out of 5, followed by Aberdeen with 1,977.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.