5/5
GoogleSo helpful to me from the start. Can't thank you enough for your support thank you 😀 …
Trusted Agent profile
DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more
★★★★★
3,056 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,056 reviews on two platforms, rated 3.9 out of 5 overall.
Our offices
DJ Alexander's five offices, most reviewed first. Each has its own page.
- DJ Alexander Edinburgh (John Cotton Centre)John Cotton Centre, 10 Sunnyside, EH7 5RA2,123 reviews · 552 on Google (3.2)137 in the last 90 days
- DJ Alexander AberdeenNeo House Riverside Drive, AB11 7DG1,986 reviews · 422 on Google (3.4)110 in the last 90 days
- DJ Alexander Glasgow303 Byres Road, G12 8UQ1,733 reviews · 282 on Google (3.1)121 in the last 90 days
- DJ Alexander Edinburgh (1 Wemyss Place)1 Wemyss Place, EH3 6DH1,665 reviews · 115 on Google (4.0)133 in the last 90 days
- DJ Alexander Aberdeenshire20 High Street, Kemnay, Inverurie, AB51 5NB1,604 reviews · 38 on Google (3.8)113 in the last 90 days
Reviews on Google
Showing 1,404 reviews on Google only. Show every review
Google5/5
GoogleSatisfied with agent's(Gill Annand) friendly, consistent and timely feedback.
Agent replied · 13 June 2024
Dear Grace, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleI was assisted by Gill who was fantastic. First class service.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Tammy, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleGreat staff, dealt perfectly with my property. Highly recommend.
5/5
GoogleHad the pleasure of dealing with Michelle Fraser @ stonehouse. Couldn't have been more helpful. A real pleasure to deal with.
Agent replied · 13 June 2024
Dear Rikki, Thank you for taking the time to review Stonehouse and specifically the work done by Michelle in our Property Management Team. We really appreciate the lovely words. Kind regards, Customer Care Team
4/5
GoogleLove my viewing, everything was very professional and I especially want to thank Hannah Niven for a well informed, efficient viewing. Thanks :)PositiveQuality, Professionalism, Value
Agent replied · 13 June 2024
Dear Holly, Thank you for taking the time to review Stonehouse and specifically the work done by Hannah in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleGill Annand at Stonehouse was great to deal with - friendly, efficient and great at keeping in touch.
Agent replied · 13 June 2024
Dear C Woodford, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleGill and Vicky and all he staff at Stonehouse were excellent to talk and advise me. Very professional
Agent replied · 13 June 2024
Dear John, Thank you for taking the time to review Stonehouse. We really appreciate it. Kind regards, Customer Care Team
1/5
GoogleDon’t do the reposit scam. Stonehouse charged us 13 hours worth for cleaning to dust the radiators
5/5
GoogleHad a good house viewing experience with Ms. Maureen Cruickshank. Thanks for sharing information on schools and nearby localities. It was very helpful.
Agent replied · 13 June 2024
Dear Dennis, Thank you for taking the time to review Stonehouse and specifically the work done by Maureen in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleFlat viewing was easy to book and Natalie was both friendly, and very informative about the property.
Agent replied · 13 June 2024
Dear Shona, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleProfessional approach and detailed description of letting process. Natalie from Stonehouse explained all nuances and really got me thinking about letting. Well done.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Mateusz, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleI enquired about a property and Natalie was extremely helpful and super responsive. I asked so many questions but she responded every single time with absolute professionalism.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Cat, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleHannah provided a great service showing us a property and took extra time out her schedule to show us said property as we arrived late. Would recommendPositiveQuality, Professionalism
Agent replied · 13 June 2024
Dear Liam, Thank you for taking the time to review Stonehouse and specifically the work done by Hannah in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleNatalie was very helpful. Her responses were really quick and my offer was accepted by the landlord within an hour. I would highly recommend .PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Dear Titiksha, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
1/5
GoogleYou're just funny. Never seen an agent sending an email saying "I don't work anymore for the company, please contact..." just 30 minutes after his previous email. Plus the person to contact never replied to me. Nice service 👌NegativeProfessionalism
Agent replied · 13 June 2024
Dear Andrea, I’m sorry to hear that you have only rated us one star. We appreciate your feedback, if you would like to discuss this further please contact our Managing Director, Aileen Merchant via email aileen.merchant@stonehouseproperty.co.uk. I will ensure your feedback is forwarded to the relevant department so we can improve services in the future. Kind regards, Customer Care Team
5/5
GoogleNatalie helped so much in the search for my flat, so responsive and got me all sorted. Will definitely go though Stonehouse Lettings again.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Katie-Louise, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleMet Natalie this morning to view a property, after having bad experiences previously Natalie was very refreshing, friendly, welcoming, professional and informative. Overall a great viewing experience!PositiveQuality, Professionalism
Agent replied · 13 June 2024
Dear Emma, Thank you for taking the time to review Stonehouse and specifically the work done by Natalie in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleI met with Natalie who was very friendly and gave us a wonderful tour of the property I was interested in. Booking an appointment was very easy. Overall very great experience.
5/5
GoogleThank you to all at Stonehouse Lettings, really helped out with moving things along in a very short timeframe. Special thanks to Gill Annand for going above and beyond the call of duty with support on applications and schedule, absolutely brilliant, professional, and beyond helpful. A huge thank you.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Dear Drum, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleGill was lovely, as a student renting can be really difficult and confusing. She was so kind and patient, she answered all our questions and is so open to helping us. I’d really recommend this service! Thanks Gill!PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Dear Rae, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleOur dealings with Stonehouse have been of the highest order. Gill Annand and her team are extremely thorough and professional. Can highly recommend using Stonehouse!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Dear Scott, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleGill annand helped me find my flat. Great person and shower helpful and responsive. Best experience I've had when looking for a new flat. Quick, efficient and productivePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Dear Jenni, Thank you for taking the time to review Stonehouse and specifically the work done by Gill in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
5/5
GoogleVery quick and professional with responding to emails. Maureen was very helpful with our flat viewing, such warm and welcoming presence. Flat was to a high standard with an affordable rate.PositiveProfessionalism
Agent replied · 13 June 2024
Dear Lauren, Thank you for taking the time to review Stonehouse and specifically the work done by Maureen in our Lettings Team. We really appreciate the lovely words. Kind regards, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
DJ Alexander is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about DJ Alexander
Which DJ Alexander office has the most reviews?
Edinburgh (John Cotton Centre) has the most, with 2,123 reviews rated 4.1 out of 5, followed by Aberdeen with 1,986.
Where are the DJ Alexander offices?
The five DJ Alexander offices, by town:
- Aberdeen: Neo House Riverside Drive, Aberdeen, AB11 7DG
- Aberdeenshire: 20 High Street, Kemnay, Inverurie, Aberdeenshire, AB51 5NB
- Edinburgh (1 Wemyss Place): 1 Wemyss Place, Edinburgh, EH3 6DH
- Edinburgh (John Cotton Centre): John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
- Glasgow: 303 Byres Road, Glasgow, G12 8UQ
Has DJ Alexander won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
