DJ Alexander estate agents in Edinburgh, Aberdeen, Glasgow and 1 more

★★★★★ 5/5

Google

My experience (as a landlord) with DJ Alexander has been very positive. I’d like to thank the whole team (Nikki, Laura, Kirsten, Neill, Giulia, Natalie, Elliot and others I apologise in advance for omitting) for helping me find tenants so quickly. I’d also like to give a special thanks to Stephen Lawson who helped me before I even had a property to let. If you do choose to go with DJ Alexander, you can expect quick and professional responses from a friendly and dedicated staff.PositiveResponsiveness, Quality, Professionalism, Value

Alexander · 25 August 2022 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Google

My girlfriend and I had an outstanding experience when finding a property to rent in Edinburgh through D.J. Alexander - the team there were always quick to respond to our questions and remarkably helpful. When the first property we had hoped to move in to didn't work out, the team at D.J. Alexander were able to find us another amazing flat within the same price range, for the same move in date, AND that we actually preferred to the original! All within an hour of the first property falling through. I'd like to specifically mention and thank Laura Mctaggart, Natalie Cotton, and Chloe Alexander for their highly professional and friendly service - they really went above and beyond to make sure that we got a property we were happy with. We will definitely use D.J. Alexander again, and we would not hesitate to reccomend them!PositiveResponsiveness, Quality, Professionalism

Rob · 25 August 2022 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Google

I am very thankful for the help and advice I received from both Gill & Maureen. As a first time rental tenant I have appreciated all their support and attentive responses on email. Thank you so much.PositiveResponsiveness, Quality, Professionalism

Lisa · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Gill and Emma were brilliant from start to finish, answering any query I had about the property promptly and Gill was very helpful during the viewing. Would recommend using Stonehouse lettings to find your next home.PositiveProfessionalism

Lloyd · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

I’m writing this review to give thanks to Gill Annand, we are a family moving to Aberdeen. She made it possible with professionalism taking care of all the details in the process of renting the house. She made it easy for us, thank you Gill!PositiveProfessionalism

Dr · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Property listing falsely stated there was private parking - we then recieved complaints about using the parking and told it was in-fact permit parking. Other issues too like a bedroom window being exposed in January which took over a week to get fixed. Stonehouse vastly inflated the amount they sought to take out our deposit - dispute resolution found in our favour and that they were wrong to charge us £297. To be fair, our property manager was a nice enough guy just overall a very poor company.NegativeProfessionalism

Lewis · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

I had a wonderful experience when letting my property through Stonehouse Lettings. All of the team were so helpful and had my property leased in record time. A special thank you to Maureen Cruickshank who really went out of her way to make the whole experience seamless.PositiveResponsiveness

Emily · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

My Wife and I have viewed two properties recently with Maureen from Stonehouse Lettings Aberdeen. She is another team member that is a credit to herself and her profession. We have only had positive experiences with this company and we are most impressed by their exceptionally proactive approach to helping prospective tenants. They actually listen and search for properties with you in mind - imagine that - a team that does their job in a way like they would like it done for them! Hopefully we can find a suitable place through Stonehouse.PositiveResponsiveness, Professionalism

Twopoms · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Worst experience of my life. Stonehouse were absolutely useless throughout my entire time staying with them. They have put me off letting agencies for life. I went almost 2 months without a working shower and washing machine and continuously asked when they would be replaced. Our landlord who letted the flat apparently travelled and so they could not contact him. This was ridiculous and he should not let a flat if he could not pick up his phone for almost 2 months to deal with this. When I asked Stonehouse how long I should expect to wait for the shower to be replaced, my property manager Erin told me "how long is a piece of string". Shocking to make someone go without basic hygiene tools for almost 2 months. I had to go to the gym to shower which was extremely time consuming and ridiculous. I also had to turn up to work with a dirty uniform often because I could not wash my clothes. With working in hospitality and most days, this was embarrassing for me and horrific. When I then asked for a reimbursement of some sort I was denied. During this time I also had my exam and coursework season for university, thus putting a major strain on me for going to university having showered and clean clothes. Communication was also awful as I was told I could only speak with my property manager Erin, who seemed to only work a few days a week or be in meetings when I called. When asked if I could change property managers I was also told this was not possible. I found myself consistently having to write emails to Stonehouse and would approach these situations as nicely and as understanding as possible. However I feel they fully take advantage of their clients. And without surprise when it came to the deposit we lost the entire amount. They are absolute crooks. I would recommend anyone to avoid Stonehouse at all costs. From my experience they do not care about their tenants.NegativeResponsiveness, Quality, Professionalism, Value

Anna · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Stonehouse is a very professional and thorough letting agency, and I felt it necessary to review them as I had 2 bad experiences with disinterested and unhelpful agencies in Aberdeen before connecting with Stonehouse. While unfortunately, at the very last moment, I decided not to proceed with my application as I delayed my decision on moving, I must say that my experience with Stonehouse was excellent. My wonderful advisor, Gill, was an absolutely lovely lady who helped me through every step of the way. As an expat moving to Scotland with a very short time period before commencing work, she really helped me a lot in terms of the speed and efficiency at which my application was processed, and the kindness she showed me, assisting me every step of the way (and I truly mean every step, I'm sure my copious amount of stressed emails were fun to deal with!). As my decision to move has been delayed for a while, I know I will definitely be back in contact with Gill (and the other very helpful lady who works in the office, Holly, and their very friendly viewing agent, Maureen!) at a later date to get the ball rolling again on an apartment. Thanks a million guys!PositiveQuality, Professionalism

Laura · 24 August 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Was struggling to find a place online with Covid and numberous students returning to the city. Decided to contact by phone, it was a plesant and helpful discussion in which we looked at what i needed and how best to get it. I had a place to view in an hour and a flat to live in within a day. I couldn't be happier with the service. The flat is great the people are friendly and helpful and the processes are simple enough. Always thought DJ Alexander had a good reputaton, was well worth a call.PositiveResponsiveness, Quality, Professionalism

Curtis · 14 June 2022 · DJ Alexander Edinburgh (John Cotton Centre)

★★★★★ 5/5

Google

Rating only, no written review.

Azalea · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Rating only, no written review.

Aman · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

Iona · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

Freddie · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

John · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

Bryony · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

Sarah · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Rating only, no written review.

B · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Worst company in Aberdeen

Patrycja · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

It’s very bad service , late in response and not recommend it.

Sa · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Hannah Niven attended us and was very friendly and professional

Jose · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 5/5

Google

Natalie was very helpful and professional.

Giada · 14 June 2022 · DJ Alexander Aberdeen

★★★★★ 1/5

Google

Terrible company steer clear at all costs, they are ripp off merchents

Louise · 14 June 2022 · DJ Alexander Aberdeen