Trusted Agent profile
★★★★★
3,054 reviews across 5 offices and 2 platforms
DJ Alexander has five offices, in Edinburgh (two offices), Aberdeen, Glasgow and Aberdeenshire. Together they have 3,054 reviews on two platforms, rated 3.9 out of 5 overall.
DJ Alexander's five offices, most reviewed first. Each has its own page.
Showing 1,404 reviews on Google only. Show every review
1/5
GoogleRating only, no written review.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleHorrible Horrible
Hi, if you would like to contact me direct with any issues I am happy to look into them. Please contact me at richardtierney@djalexander.co.uk, kind regards, Richard Tierney, Director of Customer Service
2/5
GoogleNot great.
Hi, if you would like to contact me direct with any issues I am happy to look into them. Please contact me at richardtierney@djalexander.co.uk, kind regards, Richard Tierney, Director of Customer Service
2/5
GoogleToo hard to get a reply, even impossible
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleBunch of disrespectfuls, liar's and incompetents
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleHad a pleasant moving-in experience.
Hi, thanks for the great feedback.
1/5
GoogleI thought Braemore was bad until I met them
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleAvoid them! Worst than the Braemore! No communication at soever.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleAngus dealt with my request really efficiently and professionally!
Hi Kevin, thanks for the great review, I will make sure to pass this onto Angus.
5/5
GoogleA big shout for Harry Gibson. He was very kind and helpful.
Hi, thanks for the great feedback and I will make sure to pass this onto Harry.
1/5
GoogleTerrible website, terrible organization, no point in even trying to rent an apartment with them.
Hi Rebecca, thanks for the feedback. We are in the process of updating our website so apologies for the poor experience. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleFantastic service from Sandie in the Lease team. Very many thanks.
Hi Brian, thanks for the great review. I will make sure to pass this onto Sandie
1/5
GoogleUsed to be good, now struggle to get responses to emails for issues that have been ongoing for months.
Hi, thanks for the feedback and I am sorry you are experiencing this. I will look into this for you but if you would like to contact me direct please do at richardtierney@djalexander.co.uk, kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleHad a property maintenance issue and even after multiple complaints,didnt get it done
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleGood and very quick team work.Many thanks for great job . Recommend Asif Mohammad as agent
Hi, thanks for the great feedback and I will make sure to pass this onto the team.
1/5
GoogleTry organise a viewing they didn't respond then when i eventually got through it was gone
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleMy experience with them was good. The overall process was very smooth.
5/5
GoogleQuick and efficient process where the team member Yasemin Emek was very helpful throughout.
5/5
GoogleVery personal experience using this company. Quick and informative responses throughout the process. Ashley was extremely helpful!
Hi, thanks for the great review. I will make sure to pass this onto the team.
1/5
GoogleTerrible service, I have tried numerous times to get hold of their office and was kept on hold for over half a hour at one point. No one ever answers, been trying to view a property but its impossible to do so when no one ever comes back to you .
Hi, sorry you have experienced this. We are experiencing a high demand at the moment for all our properties . If you feel I can help you further please contact me at richardtierney@djalexander.co.uk, Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleRequested a viewing on two properties, no response. Emailed chasing a response, no response. It’s as if they don’t want to rent our their properties !
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
4/5
GoogleI am super happy to get a great support and service from DJ Alexander. A huge thanks to Dionne, Keiran and Imran.
Hi, thanks for the great feedback. I will make sure to pass this onto the team.
1/5
GoogleWell I viewed couple of properties with them and filled up the applications, I haven’t received a respond on my follow up emails.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
GoogleFriendly service and very efficient. Laura Mctaggart was a great help in getting everything done quickly and answering any questions we had. ☺️
Thanks for the great feedback. I will make sure to pass this onto the Laura.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
DJ Alexander is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Edinburgh (John Cotton Centre) has the most, with 2,122 reviews rated 4.1 out of 5, followed by Aberdeen with 1,986.
The five DJ Alexander offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
