Dendrow reviews in London

Mr Lam, We are unable to find you on our internal system. If you were in one of our managed properties and left more than 2 years ago then your record would have been archived and all remaining data archived on the server for destruction. We would like to point out that Dendrow International is part of The Ombudsman Services-Property and has been for several years now. We are also registered with HMRC for Anti-Money Laundering regulations, The UK Association of Letting's Agents, with which we have Client Money Protection, which is indeed required under law. Dendrow International are also registered with the Information Commissioners Office for Data Protection and adherence to the Data Protection Act. We also have Professional Indemnity Insurance as well as other insurances required for running a company. Along with membership to TDSL (one of the government backed deposit protection Schemes). We adhere to a code of practice within Marketing as our BDM is an Associate Member with the Chartered Institute of Marketing. Our Sales Manager is also an Associate member with the National Association of Estate Agents. The tenancy agreement we use for private individuals in an Assured Shorthold Tenancy Agreement as prescribed under the Housing act 1988 (as Amended) and is a legally binding contract between the tenant and the landlord. Our contracts are written according to legal precedents and principles, with the Letter of the Law most firmly at hand. Finally, Dendrow have helped find homes for thousands of people over the years, many of whom constantly renew their tenancy agreements with us. Should you wish to discuss your comments further, Dendrow's management would be more than happy to speak with you.

Thank you for your review of Dendrow and we always look for the chance to improve our services. Over the years Dendrow have helped find 1000’s of people a home and we have facilitated flat and house shares that have been running for over a decade. We have attempted to solve every issue in your property in a timely manner, however, the fact that we had received complaints about you from several people who had no choice to leave the property because of you means that the harmonious environments that Dendrow have experienced in some of our flatshares that have been running for 15 years was not achieved. We do prefer it when we can all work together and unfortunately, on this occasion synergy was not made in the property. On a final note, we would like to advise you that as a result of your deception to your flatmates, they are now left picking up the pieces. We wish you all the best in your future endeavours and should you require a reference then please do not hesitate to contact us.

Dear Jerry, Thank you for your review on Dendrow, it is only through your shared experience that we can better our services and ensure that proper procedures are followed. As we understand you are still living in the rented accommodation We would like to ensure you that should you wish to speak to one of the management, the Business Development Manager will be more than happy to resolve the matter for you. Kind Regards Dendrow Management