Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
★★★★★
1,630 reviews across 5 offices and 2 platforms
DDM Residential has five offices, in Brigg, Grimsby, Barton On Humber, Gainsborough and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,630 reviews on two platforms, rated 4.7 out of 5 overall.
1,420
Reviews on Google
All 5 offices
210
Reviews on Facebook
Business-wide
DDM Residential's five offices, most reviewed first. Each has its own page.
Showing 1,420 reviews on Google only. Show every review
5/5
GoogleI was a tenant in a property managed by Breckon & Bracken for 5 years. Nothing to complain about; excellent service. I have no hesitation in recommending them.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and if we can help you in the future, please let us know! From Louise & the lettings team
5/5
GoogleI can’t thank Shauna and Marie at DDM Residential enough for all their help. From start to finish they were professional, approachable, and always quick to respond to any questions I had. They made the whole process smooth and stress-free, keeping me updated every step of the way. Their knowledge and attention to detail really stood out, and nothing was ever too much trouble. I felt fully supported throughout and would highly recommend them to anyone looking for a reliable and friendly team to deal with.
Thank you so much for your thoughtful review. We’re delighted to hear Shauna and Marie made your experience smooth and stress-free, they’ll be so pleased to know their hard work and attention to detail stood out. Your recommendation means a great deal to the whole team, and we wish you every happiness in your new chapter!
5/5
GoogleJust want to say a huge thank you to all the team at DDM. You helped us at every stage of the purchase and worked with us to push through the conveyancing in such a short time frame. Would recommend your services to friends and family!
Thank you so much for your kind words! We’re thrilled we could support you at every stage and help move things along quickly for your purchase. It means a lot that you’d recommend us to friends and family, and we wish you every happiness in your new home!
5/5
GoogleRating only, no written review.
Thank you for the review Tony, we appreciate it
5/5
GoogleHad a super experience while renting and purchasing with the staff here, Katie has been superbly helpful with the rental and the sales team extremely helpful. Would recommend the team if you want to be looked after.
5/5
GoogleThe team at Mansons assisted with our property sale and have been professional throughout.
Thank you, Chris, for taking the time to share your feedback. We’re delighted to hear that you found our team professional and that we could assist you with your property sale. It’s been a pleasure working with you, and we truly appreciate your recommendation. Wishing you all the very best for the future!
5/5
GoogleWe found our rental apartment through Mansons. The team was friendly, helpful, and highly professional throughout the process. We’d definitely recommend them!
Thank you so much for your kind words, Jan 🌟🌟 🌟🌟🌟. We’re thrilled to hear you found your rental apartment through Mansons and that our team could make the process friendly, helpful, and professional from start to finish 🏡✨. Your recommendation means the world to us, and we’re always here to help whenever you need support with renting, letting, or property sales in Newcastle. Enjoy your new home!
5/5
GoogleHollie was great to deal with throughout getting our rental property and was a really easy experience
Thank you, Jack, for taking the time to share your 5-star🌟🌟🌟🌟🌟 review. We’re delighted to hear that Hollie made the process of securing your rental property such a smooth and positive experience. We’ll be sure to pass on your kind words to her. Wishing you all the best in your new home 🏠!, The Mansons Team …
1/5
GoogleAwful, take advantage of students. Do not use them.
Dear Eddie, thank you for leaving your review. We note that this relates to the same property and tenancy as the reviews left by Isabelle and Isabella, and we regret that you felt disappointed with your experience. As we have explained in our earlier response, all deposits we manage are securely protected with My Deposits, the government-authorised tenancy deposit protection scheme. If tenants disagree with proposed deductions, they have the right to raise a dispute through the scheme, where an independent adjudicator will make a final decision. It is also important to stress that any deductions made are not retained by Mansons, but are used solely to return the property to its original condition where cleaning or repairs are required.
5/5
GoogleWe have dealt with DDM for few years . good team work in managing buy to let very helpful.
Thank you for your kind feedback and for trusting us over the past few years. We’re so pleased to hear the team has been helpful in managing your buy-to-let, and we really value your continued support.
1/5
GoogleAVOID *** Terrible experience as students and we completely feel as though we have been taken advantage of! Communication was always unhelpful and maintenance issues always took months to be resolved. Full deposit was never returned as they stated it was left unclean even though the inspector stated it was in the best condition he had seen. Make sure to take thorough photos of the property’s condition/ cleanliness when you move in, if you don’t, like us, they’ll use it against you at the end of the tenancy. They quite frankly try to make money out of you as and where they can.
Dear Isabelle, thank you for taking the time to leave your feedback. We are sorry to hear that you felt disappointed with your experience. For clarity, all deposits we handle are protected with My Deposits, a government-authorised tenancy deposit protection scheme. This means that tenants always have the option to raise a dispute with the scheme if they disagree with any proposed deductions. Importantly, any deductions made from a deposit are used solely to return the property to its original condition subject to "fair wear and tear", for example, to cover cleaning or repairs for damage, and are not retained as profit by Mansons. We regret that you feel the communication and maintenance process did not meet your expectations, and we will review your comments internally to see where and if improvements can be made. Thank you again for sharing your concerns.
5/5
GoogleJazmyn was really helpful. Made our move really simple. Would recommend
Thank you for your kind words, we are thrilled to hear that Jazmyn provided exceptional service during your move! We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleBeen there 13 years as a landlady and Paul Hughes -responsible for lettings never disappointed me. The service is very good and they manage to find me good tenants, drama free, and I feel they have my back. Any issues, if ever arisen, are immediately dealt by Paul in his calm, collected, friendly manner. It's everything a landlady wants from an agency.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
2/5
GoogleI am sad beyond words, I don’t know if it’s Mann Canterbury be held accountable or the landlord. I just got the keys to the property. I am give a star to Holly and Jazmine who helped us with the process. But taking 3 stars away for receiving the house in a horrible state. 1) I received a key bunch with over ten keys, only 1 Works. 2) when we got to the house, the lights are not working, the freezer we asked for which was told to us is installed was not there. 3) windows don’t open and the extract above the hob doesn’t work. 4) we were coughing in smoke, because there was no freezer, we had to cook all the non-veg that we had when we moved. It was heart breaking to be honest. We are so bummed.our references took time, it doesn’t mean the landlord or agency didn’t have time to fix these issue . Do they know check the property before handover? Inventory list says, fire deductor does work, and bunch of other critical things, I am surprised by this.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI can not praise Neil and his team highly enough. They exhibit a professionalism, attention to detail, honesty and care that I have not come across in any other estate agency firm in Canterbury. From my phone contact with Charlie, who answered my questions quickly and efficiently to Neil coming to do the valuation and subsequent contact to get the contract agreed and in place, I felt cared for and respected. Please do not hesitate to use Mann of Canterbury for the sale or purchase of your property. Twenty out of ten, more if I could. Absolutely fantastic team.
Thank you so much for your kind words and appreciation, it means a lot to us! We pride ourselves on providing excellent service and it's always a pleasure to hear that our efforts are recognized. We strive to go above and beyond for our clients and it's wonderful to know that we have succeeded in doing so. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have recently sold through Prospects winnersh The experience was professionally & efficiently handled with integrity and transparency Special mentions to Jay for excellent photographs, Ellie for always contacting me after showrounds with updates & feedback and to Bernadette for her tenacity in keeping me regularly updated with the chain and sale progress.
5/5
GoogleIt was very nice to meet Cara Wallace, myself and my mother viewed a few flats in the Winnersh area, Cara was very professional and very friendly, we liked the flats we viewed Kind Regards Stephen Loughnane 😀
5/5
GoogleWe used Prospect to sell our property this year and were really happy with the service we received. From the start, they were really enthusiastic about the property. Their professionalism, friendliness, and communication made the whole process easier than we thought. Thanks to their hard work, our property had offers and sold within one week with lots of viewings. We’d highly recommend Prospect Winnersh to anyone looking to sell their home, they really went above and beyond! Thank you, again, especially Jay, Dan & Luke!
5/5
GoogleDDM dealt with our purchase and we had nothing but a swift and good experience. Special mention to Mollie who kept us updated and moved the process along. I would definitely use DDM in future based on our experience. Thank you
Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that your purchase journey with DDM was smooth and positive. Mollie will be especially thrilled to know her efforts made a real difference, she takes great pride in keeping everything on track and her clients well-informed. It truly means a lot to us that you’d choose DDM again in the future. Wishing you all the best in your new home! Warm regards, The DDM Team
5/5
GoogleAmazing staff and company being able to help with any questions or any issues
Thank you for your kind words! We’re delighted to hear our team was able to help with any questions and make the process easier for you. Your feedback means a lot to us.
5/5
GoogleGreat service from start to finish. The team was professional, helpful, and made the process smooth and stress-free. Would definitely recommend.
Thank you for your kind words. We’re so pleased to hear the team helped make the process smooth and stress-free for you. Your recommendation means a lot to us, and we wish you all the very best for the future.
1/5
GoogleHung up on me.
5/5
GoogleCharlie and Guy have been such a support and facilitators in the recent sale of my property. They were also at the end of the phone or an email to answer questions or ask questions of others. I would recommend In House and feel they are the best in the area. Thanks again all!!!!
Thank you so much for your kind words! We’re delighted to hear that Charlie and Guy were able to support you throughout your sale and make the process a little easier. Being on hand to answer questions and keep everything moving smoothly is … More
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Brigg has the most, with 691 reviews rated 4.8 out of 5, followed by Grimsby with 515.
The five DDM Residential offices, by town:
