5/5
GoogleNeeded to find a rental quickly and the lettings team couldn't have helped more. Would recommend.
Trusted Agent profile · Shropshire
Verified
DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more
★★★★★
2,178 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,178 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
DB Roberts's seven offices, most reviewed first. Each has its own page.
- DB Roberts Telford56 Southwater, TF3 4DE733 reviews · 453 on Google (4.9)45 in the last 90 days
- DB Roberts Wolverhampton18 Darlington Street, WV1 4HW731 reviews · 451 on Google (4.8)98 in the last 90 days
- DB Roberts Oakengates6 Oxford Street, TF2 6AA656 reviews · 379 on Google (4.9)63 in the last 90 days
- DB Roberts Stafford18 Salter Street, ST16 2JU564 reviews · 287 on Google (4.8)20 in the last 90 days
- DB Roberts Shrewsbury12 Shoplatch, SY1 1HL446 reviews · 169 on Google (4.9)13 in the last 90 days
- DB Roberts Wellington30 Market Street, TF1 1DT430 reviews · 151 on Google (4.8)22 in the last 90 days
- DB Roberts Head Office6a The Professional Quarter, Shrewsbury Business Park, SY2 6LG279 reviews · 1 on Google (5.0)4 in the last 90 days
Reviews on Google
Showing 1,890 reviews on Google only. Show every review
Google5/5
GoogleI deal with dbroberts letting agents as a contractor and find them very helpful and prompt when issues arrive with their properties!
1/5
GoogleVery very poor service found them to be very rood and unwilling to listen had to ri g them six times just to get hold of person as never bothered to return calls don't use them
Agent replied · 16 June 2024
We are sorry to hear that you feel this way, as providing excellent customer service is always a top priority for us. We appreciate your feedback and it has been passed onto our management team. We value your business and hope that you'll consider giving us another chance in the future. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to reach out to us directly by emailing wellington@dbroberts.co.uk.
4/5
GoogleGood service always quick to answer queries
5/5
GoogleVery friendly and helpful . Excellent communication via email and telephone .
5/5
GoogleEfficient, proactive with good communications.
Agent replied · 24 October 2024
Thank you for the great feedback!
5/5
GoogleVery professional and friendly, found a buyer within a day for our property and handled the negotiations expertly.
5/5
GoogleSteve who came to take photos etc was very professional and friendly.
5/5
GoogleThe team at DB Roberts in Shrewsbury have been very helpful in selling my property. They have managed the viewings efficiently and kept me informed with feedback on a regular basis. Steve, Emily, Andrea, Tom and the rest of the team are friendly and knowledgable about the property market and current conditions.
1/5
GoogleWorst place to buy property, No customer service at all, if you put unregistered property on market then explain to the buyer at the beginning, also don't call me to give 5 stars reviews when you don't deserve.
5/5
GoogleMatthew and Steve listened to my reasons for moving and offered some valuable advice. Since then I have met Nick the photographer who has done an excellent job with pictures and video, showing the bungalow at its best. …
5/5
GoogleMum's house was on the market for just a few weeks before an offer was made. We were contacted before and after every viewing.
1/5
GoogleShocking customer service, appalling communication. Had an offer accepted by vendor, I had to keep calling Jay for updates as sale was complicated. Was supposed to hear from them last Monday, by Friday had heard nothing, noticed on …
5/5
GoogleWe approached dbroberts with regard the marketing and sale of our property Within 2 days of making contact their representative came to the property and carried out the evaluation the following day all the property details were complete and …
5/5
GoogleVery satisfied! Sue has been great: she facilitated communication with the vendor and walked me through the process. All this whilst patiently bearing with all my questions as a first-time buyer. …
5/5
GoogleI can't fault my experience with DB Roberts thus far. After a handful of initial valuations, nobody was more down to earth and helpful than Matt, we instructed this estate agents without a second thought to it. I'm really glad we did, as …
5/5
GoogleFrom the second I called to enquire about the property. To the moment I received the keys to my new home . The team at dB Roberts were fantastic. Especially Megan who was amazing helping me through the process. Also Nicole happily tapping …
1/5
GoogleWorst place to buy property, No customer service at all, if you put unregistered property on market then explain to the buyer at the beginning, also don't call me to give 5 stars reviews when you don't deserve.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good
5/5
GoogleExcellent service definitely recommend them
5/5
GoogleSam Garbett is top man and very help full
5/5
GoogleExcellent service, special shout out to Emily and Steve in Shrewsbury
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
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Questions about DB Roberts
Which DB Roberts office has the most reviews?
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
Where are the DB Roberts offices?
The seven DB Roberts offices, by town:
- Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
- Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
- Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
- Stafford: 18 Salter Street, Stafford, ST16 2JU
- Telford: 56 Southwater, Telford, TF3 4DE
- Wellington: 30 Market Street, Wellington, TF1 1DT
- Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW
