How many reviews does DB Roberts have?

DB Roberts has 2,177 reviews across its seven offices, rated 4.8 out of 5 overall: 1,890 on Google, 287 on Trustpilot. Company-wide Trustpilot reviews for DB Roberts are counted once, not once per office.

Trusted Agent profile · Shropshire

Verified

DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more

Q: Where are the DB Roberts offices?

The seven DB Roberts offices, by town. Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG. Oakengates: 6 Oxford Street, Oakengates, TF2 6AA. Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL. Stafford: 18 Salter Street, Stafford, ST16 2JU. Telford: 56 Southwater, Telford, TF3 4DE. Wellington: 30 Market Street, Wellington, TF1 1DT. Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW.

4.8

★★★★★ Excellent

2,177 reviews across 7 offices and 2 platforms

dbroberts.co.uk

DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,177 reviews on two platforms, rated 4.8 out of 5 overall.

4.9 / 5

1,890

Reviews on Google

All 7 offices

287

Reviews on Trustpilot

Business-wide

Want DB Roberts to help?

Send DB Roberts a message.

Our offices

DB Roberts's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,889 reviews on Google only. Show every review

2/5

Google

We believed our purchase was going ahead smoothly, but at the two week point found out that our solicitors hadnt been able to progress with any searches, as the memorandum of sale had still not been provided by DB Roberts, this was only forthcoming after chasing DB Roberts by both the solicitors and ourselves. Sadly this delay has potentially put an additional two weeks onto the purchase timeline. During the two weeks we had not been kept informed as to why this two week delay had happened. Hopefully this purchase will now gather momentum, and catch up this loss of time, hopefully incurring no additional costs. Telephone communications with Emily was good, and Tom was willing to chase our query regarding the delay.

David · 16 August 2026 · DB Roberts Shrewsbury

Agent replied · 17 August 2026

Thank you for taking the time to leave your feedback. We understand your frustration. Our team are working to get everything back on track as quickly as possible. We’re pleased to hear that Emily and Tom were able to assist with your queries and will work with you throughout the remainder of your purchase.

5/5

Google

We couldn't believe how quick and efficient everyone who I spoke to and worked with at Db Roberts were! They really helped moving the process along swiftly and professionally. A special mention to Tia who ended up being back and forth with information that really helped us get it over the line! Thankyou!

Mitch · 16 August 2026 · DB Roberts Wellington

Agent replied · 17 August 2026

Thank you for your kind review! We are so happy to hear our team provided such a positive service and were efficient throughout! We will make sure to pass your words on to Tia, thank you for choosing DB Roberts!

5/5

Google

Claire is very knowledgeable about the market ,offers information about the property and what is expected from future tenants. Great experience and would recomend DB Roberts and Claire to anyone.

Alex · 15 August 2026 · DB Roberts Oakengates

5/5

Google

We have been tenants for over 8 years now. Although I have never liked the 4 monthly inspections some Staff have made it a far less dreaded experience. Anthony was always lovely. Today Alison really made the process much easier and was lovely too. Maintenance people have been great to deal with too, most notably Billy, always enjoy his visits and his work is excellent. I will add on Bethany, who once she was made aware of the situation with our shower made sure it was replaced promptly. Then followed up with a phone call to be sure all was well. Thank you Bethany, that is as it should be, to be treated with kindness and courtesy and service that goes that extra mile.

Shantra · 15 August 2026 · DB Roberts Oakengates

5/5

Google

We had a fantastic experience with Nicole at DB Roberts. She was professional, friendly, and kept us informed throughout the whole process. Thanks to her hard work and expertise, our home was rented out quickly, making the whole experience …

Big · 14 August 2026 · DB Roberts Oakengates

Agent replied · 20 July 2026

Thank you for your lovely review and recommendation! We are so happy to hear Nicole provided such a professional, friendly and efficient service throughout the process. It’s great to know she kept you informed and helped make your experience as smooth and stress-free as possible.

5/5

Google

Rating only, no written review.

Jaskert · 14 August 2026 · DB Roberts Wolverhampton

Agent replied · 17 August 2026

Thank you for your rating!

5/5

Google

Shout-out to Nicole and Bethany for their fantastic customer service; they are also really responsive and friendly. Kept me updated throughout the rental process- couldn't recommend them enough! Thank you.

Jodie · 14 August 2026 · DB Roberts Oakengates

5/5

Google

David has arrived to value my property and he has given me very good explanation and would recommend them for my future needs & guidance.

Imelda · 14 August 2026 · DB Roberts Wolverhampton

Agent replied · 17 August 2026

Thank you for your review! We are pleased to hear David provided a good explanation and was there to answer any questions. Thank you for your recommendation and for choosing DB Roberts!

5/5

Google

Been nothing but helpful for us! Where our solicitors let us down, DB Robert’s gave us a lot more faith in our move!

Outset · 14 August 2026 · DB Roberts Wolverhampton

Agent replied · 17 August 2026

Thank you for your kind words! We are so happy to hear our team gave you faith in your move and provided a helpful service!

5/5

Google

DB Roberts have been great throughout the process of selling my home, I would definitely recommend them.

Ruaridh · 14 August 2026 · DB Roberts Wolverhampton