5/5
Rating only, no written review.
Agent replied Β· 24 October 2024
Thank you for the 5-star rating! We're grateful for your feedback!

Trusted Agent profile Β· Shropshire
Verified
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2,178 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,178 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for the 5-star rating! We're grateful for your feedback!
5/5
Ashleigh was great and there for me at every stage of the buying process. She explained all of the conveyancy jargon so well! Thanks for your help π β¦
Thank you for your kind feedback!
5/5
Easy to deal with, effective communication throughout.
Thank you for your positive feedback! If you need any further assistance in the future, we're always here to help.
5/5
Both visits to value our property were very professional and efficient
Thank you for sharing your experience!
5/5
In the process of selling our house. Lauren is very supportive with excellent communication.
Thank you for your feedback, we appreciate you sharing your experience!
5/5
Always great dealing with DB Roberts, Miah was able to help with my queries, it's much appreciated
Thank you for your kind feedback!
5/5
Miah has been absolutely brilliant keeping me well informed with all relevant information it's a pleasure to deal with her on behalf of DB Roberts
Thank you for your kind feedback, it's great to know youβve had such a positive experience!
5/5
Fantastic support and communication through the sale And purchase of my new property from both Ashleigh and Lisa. I will be recommending DBR to others in the future.
Thank you for your kind words & recommendation Steven! Huge congratulations on your new home!
5/5
All the staff at D&B Roberts have been fantastic. From the very first telephone call right through to selling my house. 100% would use them again
Thank you for your fantastic review! We truly appreciate your recommendation and would love to assist you again in the future!
5/5
Very professional whilst retaining a friendly face. Staff are easy to talk to about your requirements in a property, and very knowledgeable. Miah has been particularly helpful and supportive in my situation.
Thank you for your feedback, we appreciate you taking the time to share your experience!
5/5
Very efficient and professional service.
5/5
Great communication. Miah at the Telford branch who assisted us with our house offer and purchase was very efficient, knowledgeable and friendly. 100% recommended.
5/5
We had a fantastic experience with Miah, she was prompt with all communication, extremely honest, helpful and friendly and ensured everything ran smoothly. Highly recommend!
5/5
Miah was very helpful and friendly when negotiating our offer
5/5
Rating only, no written review.
5/5
Lauren was great
5/5
Had a great experience with DB Robertβs. Our sales associate Lauren was really helpful exploring lots of different options for us. Her enthusiastic and friendly attitude really removed any stress from our experience. Would 100% use Lauren to find a house in the future
5/5
Stephanie has been great at communicating and keeping me up-to-date with new properties. Keep up the good work! Would highly recommend 5 star service!!
5/5
What great service Iβve experienced at DB Roberts. Stephanie was fab I would highly recommend to anybody. Stephanie is an asset to your company.
5/5
My partner and I have had a brilliant experience working with Stephanie! She has been helpful throughout the whole process and always made contact with myself to ensure I was kept up to date when searching for the correct property. Would highly recommended.
1/5
Awful - no communication or empathy
Happily going ahead with a sale of our property thinking we had a sale with DB Roberts, who had sold the property we had offered on to another purchaser and not bothered informing us. Lack of communication and empathy. Left high and dry and devastated. In response to the reply below, you were informed that I had reduced my property by 5k in order that we could get a new seller, which happened. You told me that the seller βwould be happy to wait a couple of weeksβ. At no time were we informed that you had gone ahead with another buyer or Iβd have kept my asking price the same.
We're sorry to hear how disappointed you felt and we completely understand how upsetting the situation must have been. On our system we can see that we spoke with you on 18th March 2025, when you let us know that your sale had unfortunately fallen through and you were unable to proceed with your purchase. Following this update, the sellers of the property you had offered on made the decision to continue with another buyer who was in a position to proceed. If youβd like to discuss this further, a member of our management team would be happy to get in touch, please email us at marketing@dbroberts.co.uk. Wishing you all the very best moving forward.
5/5
Such an amazing service from Josh - Had a quick telephone call where I had some queries and questions and went through it all with me with such great detail and information. Would definitely recommend Josh - He was a star!
Thank you for your feedback! We'll make sure Josh sees your kind words. If you ever need anything else, weβre only a call away.
5/5
Rating only, no written review.
Thank you for rating us 5 stars!
5/5
The most professional and organised estate agents I have dealt with! I would definitely use them again!
Thank you for your lovely feedback! Weβd be delighted to work with you again whenever you need us.
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 731.
The seven DB Roberts offices, by town: