Trusted Agent profile Β· Shropshire

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DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,179 reviews across 7 offices and 2 platforms

dbroberts.co.uk

DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,892

Reviews on Google

All 7 offices

Trustpilot logo

287

Reviews on Trustpilot

Business-wide

Our offices

DB Roberts's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,891 reviews on Google only. Show every review

1/5

Google

Unprofessional

J Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

We're sorry to hear that you had a negative experience and appreciate you taking the time to leave feedback. We take professionalism seriously and would welcome the opportunity to understand more about what happened. Please feel free to contact us directly so we can look into this further and try to put things right.

5/5

Google

The lettings team provide a very professional and efficient service. They are always willing to help us with the challenges of being a landlord!

Kathryn Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thanks so much for your kind words. We're glad to hear the team has been helpful and efficient, we're always here to support you with the challenges of being a landlord!

5/5

Google

Rating only, no written review.

Bhakta Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you for your feedback Bhakta, we really appreciate it!

5/5

Google

We are very happy that we choose Brockenhurst Lettings ! We appreciate that you are always there for us, no matter what! We did not have any major issues since we moved in and when we had small issues …

Florentina Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you so much, Florentina and Gaby, for your kind and heartfelt words! We're so pleased to hear how happy you’ve been with the service from Tianna and the team. It’s always our aim to make sure you feel supported, secure, and at home, … More

5/5

Google

The Brockenhurst letting teams have been incredibly efficient, helpful and supportive of me in renting out part of my property …

Jo Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you so much for the lovely review! We're really pleased to hear you’ve had a positive experience with our lettings team. Your trust and continued support mean a lot to us, and we’re always here if you need anything.

5/5

Google

Brilliant service, very attentive, professional and most importantly patient (with us small portfolio landlords:). ) …

Adrian Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you so much for your lovely review! We're really pleased to hear you found our service attentive, professional, and patient, it’s always a pleasure supporting landlords, no matter the size of the portfolio. 😊 … More

5/5

Google

I have been a landlord with Brockenhust for over 3 years now and although initially there were some hiccups they have vastly improved on their customer service and most importantly on their communication. I must mention Lou has been …

Edrees Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you so much for your honest and encouraging feedback. We’re truly grateful to have had your continued trust over the past three years. While we’re sorry there were some initial hiccups, it’s great to hear that our efforts, particularly … More

5/5

Google

Excellent company with Professional & polite service, highly recommend Tianna, Lou & Crystal @ Ludgershall. Many thanks πŸ‘ …

J Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we’re here to help whenever you need. πŸ‘πŸ˜Š …

5/5

Google

Excellent service.Staffs are very friendly and always give the best suggestion.I am overwhelmed being with Brockenhurst.

Monisha Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you for your kind words! We're so pleased to hear you found our service excellent and our team helpful and friendly. It's always our aim to provide the best advice and support at every stage. We really appreciate you taking the time … More

5/5

Google

We have used Brockenhurst for years and have always found the members of staff friendly and efficient. I would highly recommend them and all the serviced they offer.

Sophia Β· 30 June 2025 Β· DB Roberts Stafford

Agent replied Β· 31 May 2026

Thank you for your continued support and loyalty over the years. It really means a lot to us. We're so pleased to hear that you've consistently found our team friendly and efficient, and we truly appreciate your recommendation. We're always here whenever you need us!

5/5

Google

brilliant estate agents.helpful available for any time.we got everything under one roof.

SATYA Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thank you for your fantastic feedback!

5/5

Google

Very efficient. Thanks

Peggy Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thank you Peggy for your great feedback!

5/5

Google

Very happy with my experience with DB Roberts! Special thanks to agent Alex, always responsive, helpful, and making the home buying process clear and stress-free. I'm still working with them, but even now I can say the experience has been excellent!"

Andrejus Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thank you Andrejus for your fantastic feedback! It’s great to know you’re already having such a positive experience and we look forward to continuing to support you!

5/5

Google

Friendly and efficient staff. Kept up to date with appointments via phone as well as confirmed via text / email.

Jane Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thanks Jane! It’s great to hear you found our staff friendly and efficient and that the appointment updates worked well for you!

5/5

Google

Tina has has delivered superb customer service. Thanks Tina for being so caring and understanding.

BlueOtis Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thank you for your wonderful feedback! We’re proud to have Tina on the team and glad she could provide the support you needed. We’ll be sure to pass on your kind words to her.

5/5

Google

Excellent service! Clear and concise response, thank you Alex!

Jayne Β· 24 June 2025 Β· DB Roberts Stafford

Agent replied Β· 24 March 2026

Thank you so much for your kind words, Jayne! We're delighted to hear you had an excellent experience with Alex. If there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Google

Found Lottie and the Team to be very helpful and kept me updated with a progress report along the way.

Liz Β· 22 June 2025 Β· DB Roberts Stafford

Agent replied Β· 12 November 2024

Thank you for your kind review! We're so glad to hear that Lottie and the team kept you well informed and supported throughout the process. We appreciate you taking the time to share your experience!

5/5

Google

Rating only, no written review.

Niki Β· 22 June 2025 Β· DB Roberts Stafford

Agent replied Β· 12 November 2024

Thank you for the 5-star rating! We're grateful for your feedback!

5/5

Google

Great service from DB Roberts, special thanks to Adam for all his hard work and continuous support.

David Β· 22 June 2025 Β· DB Roberts Stafford

Agent replied Β· 12 November 2024

Thank you for your wonderful feedback! We will pass on your special thanks to Adam. If you need anything else or have further questions, feel free to reach out.

5/5

Google

Adam was very helpful, knowledgeable, and quick to respond to any requests for further information. Made the process a lot easier.

Chris Β· 22 June 2025 Β· DB Roberts Stafford

5/5

Google

Alex from Db Roberts very helpful. Prompt on the phone and came back with fast reply. Made the process easier for purchase. Would recommend.

Wendy Β· 22 June 2025 Β· DB Roberts Stafford

5/5

Google

Alex has been amazing helping find our perfect home. He has made the process so easy with how responsive and helpful he is to any of our queries. Would highly recommend.

Zoe Β· 22 June 2025 Β· DB Roberts Stafford

5/5

Google

I recently went to view a property with you and Debbie showed me round. She was very friendly, knowledgeable and professional. Thankyou Debbie.

Kath Β· 22 June 2025 Β· DB Roberts Stafford

5/5

Google

Very helpful and professional staff!

Gill Β· 22 June 2025 Β· DB Roberts Stafford

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Questions about DB Roberts

Which DB Roberts office has the most reviews?

Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.

Where are the DB Roberts offices?

The seven DB Roberts offices, by town:

  • Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
  • Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
  • Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
  • Stafford: 18 Salter Street, Stafford, ST16 2JU
  • Telford: 56 Southwater, Telford, TF3 4DE
  • Wellington: 30 Market Street, Wellington, TF1 1DT
  • Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW

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