Trusted Agent profile · Shropshire
Verified
★★★★★
2,179 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would highly recommend DB Roberts. Their customer service and care have been fantastic from start to finish. From the initial call with the telephone operative to the property viewing with the …
Thank you Mohyanette! We’re happy to hear that every step of your experience has been smooth and professional. It’s wonderful to hear you’ve had such a positive experience and we will be sure to share your kind words with our Telford team.
5/5
GoogleYeay! We have completed the sale of our property today & we wanted to sing the praises of DB Roberts!! In particular, both Lisa in lettings who supported us as landlords & Sue who progresses a sale once an offer has been accepted. Without …
Thank you for your wonderful feedback Lynda. We’re thrilled to hear that Lisa and Sue were able to support you so well throughout the process and that it helped everything run smoothly. Your kind words mean a lot and we’ll be making sure Sue and Lisa see them! We’re delighted to continue supporting you as landlords in the future.
5/5
GoogleA fantastic and helpful team. Went above and beyond for us when we were experiencing unexpected delays with what should have been a pretty straightforward purchase. …
Thank you for taking the time to leave your feedback Bethany! We'll be sure to pass your kind words onto Lewis and Sue. We're glad you felt supported through the unexpected delays and that we were able to make the process as smooth as possible for you.
5/5
GoogleMartin was really helpful and explained the sales process very clearly whilst always being on hand to offer us peace of mind throughout. …
We appreciate you taking the time to leave us a review Rebecca. Martin will be delighted to see your feedback and we’re so pleased our team could support you. We wish you the very best moving forward!
5/5
GoogleI was surprised to have taken only less than 2 weeks for my house to have an offer (marketed 20th of Aug and offer received Sept 2).The staff are amazing and worked really hard to make it possible. Shout out to Kristie Smith, Lewis Hughes …
5/5
GoogleWe had a good experience selling our house with DB Roberts. A huge thank you to Kristie Smith and Lewis Hughes for their professionalism, clear communication, and support throughout the whole process. …
Thank you, Mariya! Kristie and Lewis will be thrilled to hear how much you valued their support, it’s always great to know our team made the process feel straightforward.
5/5
GoogleDB Roberts were great. My house needed to be auctioned and this went very well with the the house selling at a good price.
Thank you for sharing your experience. We’re thrilled to hear that your auction went so well and that your property achieved a great price. It’s wonderful to know our team could make the process smooth and successful for you.
5/5
GoogleI have been dealing with Emily Little and I have had brilliant service from her. She replies incredibly fast and was really helpful when we were negotiating a price on our purchase. I would definitely recommend her.
5/5
GoogleEmily is really cute🥹 she’s helpful and so so friendly, I’d recommend her to anyone. Thanks for your help so far …
Thank you for your lovely review Evie. Emily will be pleased to hear your kind words and we’re glad she’s been able to help you.
5/5
GoogleVery smooth process of moving into the new house. Great communication throughout and customer service. Thank you!
Thank you so much for your kind words Naomi. We’re thrilled to hear your move went smoothly and that you felt well supported throughout!
5/5
GoogleThe inspector was absolutely amazing. Explained the process as this was my first inspection ever and ensured I was happy and content with the inspection as well. Would recommend highly !
Thank you for your kind words Sophie. We’re delighted to hear that the inspection went smoothly and that you felt well supported throughout your first inspection. We really appreciate your recommendation!
5/5
GoogleCouldn't of been helpful if u tried very fast at getting the property sorted for me and very helpful with any issues that come up 5 stats from me
Thank you for your kind words Sam. We’re delighted to hear our team was able to help quickly and support you with any issues. We really appreciate your 5-star rating!
5/5
GoogleMy experience with db Robert agent was excellent. She was really friendly and sweet. Keep it up.
Thank you so much for your kind words Jane. We’re delighted to hear you had such a positive experience!
5/5
GoogleAlison came to do my first rental home inspection and she was very warm, engaging and friendly. She is welcome to pop around at any time to do an inspection again. I look forward to her next visit.
Thank you Andrea! Alison will be delighted to hear your kind words and we’re glad your first inspection went so smoothly.
5/5
GoogleProfessional and friendly service.
5/5
GoogleAll staff have been friendly and helpful when dealing with repairs and renewals of tenancy etc.
5/5
GoogleMyself and my partner were first time buyers and were ably looked after by DB Roberts throughout the process. We initially viewed our house and dealt with our offers with Miah and Lewis, who were welcoming and knowledgeable. They didn't rush us at all through the viewing process and allowed us time to make our decision without pressure. From offer to completion we were in contact with Lisa, who offered us advice on solicitors and surveyors, and was generally there for any questions or support needed. I can't thank them all enough for making the process as smooth as possible in purchasing our first home.
Thanks so much for the lovely review 😊 We're so glad we could help you on your journey as first time buyers and wish you both all the best in your new home 🏡 …
5/5
GoogleDB Roberts have done an outstanding job from start to finish. The team were proactive, answered every question, and kept me informed throughout the process. Professional, courteous, and clearly committed to high standards. A big thank you to everyone involved.
5/5
TrustpilotMust be classed as a top estate agents
Before contracting with DP Roberts, Wolverhampton, we had used a few estate agents; some were good, while others we found to be impolite. This was a letdown, as we felt they were not genuinely interested in our requests. Or we did not fit their clientele. However, DB Roberts fell into our laps; we had not approached them before, but I must say. From my initial phone call to selling my house and purchasing a new home, they showed willingness and compassion for our needs and wants. The staff and management were excellent, showing true form. The customer service was also wonderful, and they were always available if we ever needed advice. Josh, who dealt with our requests, was great, as was the whole team.
5/5
GoogleRating only, no written review.
5/5
GoogleWe’ve been very pleased with the support Adam has provided throughout the conveyancing process. His responsiveness and clarity have made a real difference. I’d highly recommend DB Roberts based on our experience so far.
Thank you for your rating, Dickson! We’d love to hear more about your experience so we can continue improving. Feel free to reach out to us by emailing marketing@dbroberts.co.uk
5/5
GoogleRating only, no written review.
Thank you for leaving our Stafford team a 5 star rating!
5/5
GoogleExcellent service, marketed and sold stc in less than 2 week's Thanks Alex and Dan
Thank you for sharing your experience Kelly! Huge congratulations on your quick sale and we’re so pleased Alex could assist you throughout the process.
5/5
GoogleWe’ve had a very positive experience with DB Roberts in particular Bethany in her role in managing our properties on our behalf. She consistently responsive and proactive, keeping us informed and addressing tenant or property issues promptly. Her ability to problem-solve efficiently has been very helpful - reinforcing why we chose to find letting agents in the first place. I’ve also been impressed with how effectively DB Roberts coordinate contractors and maintenance work, ensuring high standards are maintained. Overall, a reliable and professional service that gives real peace of mind as landlords.
We really appreciate your feedback, Farai. It’s important to us that landlords feel supported and confident their properties are well managed, and we’re so pleased Bethany has been able to give you that reassurance. Your recognition of her hard work and the wider team effort will mean a lot to everyone and we’ll be sure to pass it on!
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.
The seven DB Roberts offices, by town:
