5/5
Very friendly and efficient service from Alex and the team at Stafford. From our first enquiry, we felt confident that everything would be dealt with smoothly and we would definitely recommend to others

Trusted Agent profile · Shropshire
Verified
★★★★★
2,179 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Showing 1,891 reviews on Google only. Show every review
5/5
Very friendly and efficient service from Alex and the team at Stafford. From our first enquiry, we felt confident that everything would be dealt with smoothly and we would definitely recommend to others
5/5
Really helpful and easy to deal with. Kept in contact throughout my purchase to give updates and help speed things along.
We appreciate your feedback, Alex! Keeping you updated and making the process smooth is exactly what we aim for and it’s wonderful to hear it made a difference.
5/5
Really efficient and attentive customer service. Alex and Adam handled all enquiries professionally and quickly. Highly recommend.
Thank you for sharing your experience, Paul. We’re delighted Alex and Adam could provide such professional support and make the process smooth for you. Your recommendation means a lot to the team!
5/5
Very thorough, always on time, friendly and helpful
Thank you, Jess! It’s great to hear our team could provide a thorough and friendly service. Your feedback means a lot to us!
5/5
Communication at D B Roberts has been fantastic, starting from requesting a viewing, to confirming interest, to completing checks, to confirming the tenancy and collecting the keys, Tia was fantastic the whole way through, thanks again.
Thank you, Ben! We’re so pleased Tia could make your lettings experience smooth and stress-free from start to finish. We’ll be sure to pass on your kind words!
5/5
Rating only, no written review.
5/5
Sue was very helpful and kept in touch with me
Thank you for your review! We’re pleased Sue could provide the support you needed and keep you updated along the way.
5/5
Called into the office to register our details and requirements.Spoke to Mia who was very helpful and promised to update us when suitable property's became available.Just over a week later we had an alert on a property.Two days later we viewed the house,called Mia with the offer and later that day our offer was accepted.Thanks Mia.
Thank you for sharing your experience Robin. We’re so pleased Miah was able to support you in finding the right home so quickly. Congratulations on having your offer accepted! Miah will be delighted to know her help made the process smooth for you and we’ll make sure your thanks are passed on.
5/5
Spoke with Ellis when arranging viewings, very prompt and easy to deal with
Thanks, Nick! It’s great to hear Ellis made the process of arranging viewings so easy for you. He’ll be really pleased to hear your feedback.
5/5
Ellis Turner super helpful and supportive. DB Roberts have been helpful throughout and approachable and responsive .
Thank you Lou! Ellis will be delighted to hear your kind words. We’re glad you had a positive experience with our Telford team and we’re always here to help whenever you need us.
5/5
D.B.Roberts have been excellent with managing the sale of our house. We have had regular contact with the sales negotiators regarding appointments and they have a friendly but professional approach. They are always happy to help. I will highly recommend D.B.Roberts estate agents.
We really appreciate your review Gemma. It’s wonderful to hear that our team made the process smooth and that you felt well supported. Congratulations on accepting an offer and we wish you all the best moving forwards!
5/5
Great agency! ❤️
5/5
We had a really good experience with DB Roberts and specifically Miah. She called us about our Rightmove enquiry within 10 minutes of us making it, got us booked in for viewings straight away and was constantly in contact via email and call keeping us in the loop and helped us make an offer and secure the house we wanted.
5/5
Rating only, no written review.
5/5
Very responsive service from Stephanie and the rest of the team! Thank you!
5/5
Rating only, no written review.
Thank you for your five-star rating, Joanne! We are delighted you had a positive experience with us.
5/5
From our first phone call to the last, the DB Roberts team from our initial meeting with Jo and taking the lovely pictures to Lauren dealing with the sale and every one being at the end of the phone when I needed them. They all did a fabulous job thank you
Thank you Christine for the 5-star rating.
5/5
Excellent estate agency, friendly and professional
Really appreciate this, Alexandra! It’s wonderful to hear you had a great experience with our team.
5/5
I had a great experience getting advice from Ellis. He provided clear, honest, and insightful guidance.
Thanks for sharing this! We’ll pass your feedback straight to Ellis, he’ll be so pleased to know he made a positive difference for you.
5/5
Rating only, no written review.
Thank you for your five stars, Karl! It’s wonderful to know you’re happy with DB Roberts.
5/5
I have been dealing directly with Kristie, she has been brilliant. Being quite new to this process, she has been so helpful and her lovely personality makes the experience so much better!
Really appreciate this, Steph! We’ll pass your feedback straight on to Kristie, she’ll be so happy to know her support made such a difference for you.
5/5
Katie was fantastic! She was kind, compassionate and genuinely personable with my elderly parent and myself. She handled everything professionally and efficiently, making the whole process feel smooth and stress-free. On top of that, her advice was thoughtful and spot-on. I came away from our appointment more informed and wiser about the current housing market. Appraisal and follow up call came in a timely and efficient manner also!! If you’re looking for someone who cares and really knows their stuff, you can’t go wrong with Katie, I truly believe she's a credit to this company!!!
Thank you for sharing this! It’s so wonderful to hear how much of a difference Katie made and how she helped make everything clearer and easier for you. She really is a credit to the team and we’ll be sure to pass on your lovely feedback!
5/5
Katie was very friendly and professional made whole process very easy
Thank you, Kevin! We’re so pleased Katie made the process straightforward for you. We’ll be sure to share your lovely feedback with her.
5/5
The whole team at DB Roberts are absolutely brilliant. Been dealing with Bria recently and she has been fantastic.
Thanks for sharing this, Niz! Bria will be thrilled to hear your kind words and we’re so pleased the team could make everything run smoothly for you.
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.
The seven DB Roberts offices, by town: