5/5
Excellent service.. they went out of their way to arrange a viewing at a time that was convenient to us. When we got to the property Tina who showed us round was fabulous. We weren't rushed and she answered our questions truthfully. …

Trusted Agent profile · Shropshire
Verified
★★★★★
2,179 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Showing 1,891 reviews on Google only. Show every review
5/5
Excellent service.. they went out of their way to arrange a viewing at a time that was convenient to us. When we got to the property Tina who showed us round was fabulous. We weren't rushed and she answered our questions truthfully. …
5/5
Negotiator Alex Spittle has been a star at every stage. Keeping us well informed all the time, chasing up viewings, contacting their vendors to help us buy our dream house. Overall the experience we have had with Alex and the DB Roberts …
5/5
All the small team of staff at DBRoberts have been attentive and supportive. They have kept me fully informed throughout with well timed reminders about viewings and feedback soon after. Alex, the senior negotiator, is very approachable and …
5/5
We have received an excellent service from Alex and the team at DB Roberts Stafford. Alex was really flexible in getting us a viewing on the day & time that suited us, conducted a thorough viewing and gave us space and time to continue …
Thank you, Mitch and Erin, for your fantastic feedback! We truly appreciate your recommendation and are happy to be part of your journey.
5/5
Listed..viewed..sold in 3 days What more can be said! Very professional great communication …
1/5
Our experience with DB Roberts Stafford has been deeply disappointing and frustrating from start to finish. We entrusted them with the sale of our elderly parents’ family home and ultimately had to end the contract due to repeated failings …
Thank you for sharing your feedback, Annabelle. We are sorry to hear about your experience and apologise for the issues you encountered. We value all feedback as it helps us continue to improve. If you would be open to discussing this further, please contact us directly so we can address your concerns personally.
5/5
I had a fantastic experience with this efficient and supportive estate agency. From start to finish, they were with me every step of the way, making the entire process smooth and stress-free. A special thanks to Adam, who was absolutely …
Thank you so much for your fantastic review Courtney! We’re thrilled to hear you found the whole process smooth and stress free. Adam will be so pleased to know his friendly and professional support made such a difference. We really appreciate your recommendation!
5/5
The whole experience has been fairly stress free. Dan came out to see me, having done his research, he gave a realistic valuation for the bungalow. The fees seemed reasonable so I signed up. They confirmed that I already had a solicitor …
Thank you so much for your detailed and kind review Susan. We’re delighted to hear that Dan, Alex, and the team could make the process as smooth and stress-free as possible, even when challenges arose. Your feedback means a lot to us and we’ll be sure to share it with everyone involved.
5/5
Having purchased a property through them, I can highly recommend DB Roberts in Stafford. They are very efficient, taking calls quickly and professionally. They answer any queries in a very timely manner. The staff are friendly and polite …
Thank you for taking the time to share your experience Amanda. We’re delighted to hear that Alex and the team could support you so well throughout your purchase. Alex will be thrilled to hear your kind words and the whole Stafford team really appreciate your feedback. Thanks for the recommendation!
5/5
What a great team. Dan was very professional when advising us on the valuation of our property. Gary the photographer was friendly and pics were excellent and showed our house at its best. Alex was a star managing everyone’s expectations …
5/5
The process of buying our house was very tough and did take some time, however if it weren’t for Alex and adam we wouldn’t be in our new home now. Their hard work helped us when we thought all was lost and their communication …
Thank you so much for your kind words Rebecca! We know how challenging the process can be and we’re really glad Alex and Adam could support you every step of the way. Congratulations on your new home and we wish you all the best for the future!
5/5
I have been renting my flat via DB Roberts for the last ten years. Nicole Stiller has been managing certificates, repairs and everything that I ever needed. She has consistently provided an excellent service, offering alternative quotes, …
Thank you for your lovely review, Sasa. We're delighted to have supported you throughout your lettings journey over the past ten years and it’s wonderful to hear how well Nicole has looked after everything for you.
5/5
Absolutely amazing, I had Alison come for the property inspection, as always Alison always puts me at ease, absolutely amazing woman who always brings smiles and laughter. It is not the nicest for both parties having to come in and inspect …
Thank you so much for your lovely words, Alisha! We're so glad Alison made you feel at ease during your inspection, we’re lucky to have her on the team. We really appreciate you taking the time to share your experience!
5/5
Fantastic company all round. I've have been with them for over a 10 years and I've never had any issues what so ever. Always fair and easy to get along with for me. Quick responses and always lovely in the office. The engineer's and …
Hi Gary, thank you so much for your glowing review! We're thrilled to hear about your positive experiences with our Lettings Team over the past 10 years. It's been our pleasure assisting you with three properties. Should you ever decide to … More
5/5
I've had a positive experience with DB Roberts as the property management company for my house. From the very beginning, working across their letting team, their professionalism and support has been reassuring. …
Thanks so much for the fantastic review Hayley! We're really pleased to hear you've had such a positive experience with our lettings team and that Bethany has provided the support and service you need as a landlord. We look forward to continuing to support you and your property 🏡😊 …
5/5
A great help as ever, nothing is ever too much of an ask for Nicole and the team …
Hi Jack, thank you for taking the time to leave us such a kind review. Nicole and the team will really appreciate your comments. Always here when you need us!
5/5
I have been renting a property with DB Roberts since 2016. The past 9 years have been a really positive experience. I have a built up a great relationship with Alison who carries out periodic …
Thank you so much for your kind words Abigail. We’re delighted to hear that you’ve had such a positive experience renting with us over the years. It’s wonderful to know Alison and the rest of the team have been so helpful and supportive. We really appreciate your recommendation!
5/5
I’ve been using DB Roberts for a number of year’s & never had any issues, Both Oakengates & Shrewsbury are very professional, always helpful & polite. Nicole has been especially a great help over the years. …
Thank you for your continued trust over the years Ian. It’s wonderful to hear that both our Oakengates and Shrewsbury teams have been able to support you so well. Nicole and Alison will be especially pleased to know their efforts have been recognised and we’ll be sure to share your kind words with them.
5/5
We have been renting through the company since April and we really have been made to feel like it’s home, we get answers to requests regarding the property back exceptionally quick and makes sure matters are resolved or answered. We have …
Thank you for your thoughtful review Ellie. We’re delighted to hear you’ve felt so at home since renting with us and that Alison helped make your first inspection such a positive experience!
5/5
This is the second time Megan has been to carry out my inspection. She was very thorough, not judgemental, really friendly and did a great job. Very respectful and just made it feel like she was a friend popping in. She listened to any …
5/5
I was in the most stressful position trying to sort a house for me and my children. I felt like Tia has been there every step of the way for me in a time of confusion. I will forever be grateful for this! It was always super quick replies …
5/5
We've been with DB Roberts for about 15 months now and have found the staff to be extremely helpful and polite. I would like to especially thank Alison who does the 3 monthly inspections. Alison, who I met at the initial viewing, is …
Thank you for your kind feedback Selena. We’re delighted to hear that Alison and the team have made your experience with us a positive one. We’ll be sure to pass on your comments!
5/5
I am a landlord & I have recently started working with Claire at DB Roberts, she is a wecome addition to their team. Most recently working with her when DBR arrange regular inspections of our properties & these are very important to us. …
We really appreciate your kind words Lynda. Claire has been a fantastic addition to our team and she’ll be delighted to see your review. We look forward to continuing to work with you.
5/5
I wanted to applaud the level of efforts, professionalism and friendliness that Lou, our estate agent, displayed. She is a credit to Brockenhurst and has left an impeccable impression. I really recommend this agency for first time tenants
Thank you so much for your kind words! We’re delighted to hear that Lou made such a positive impression and supported you so well as a first-time tenant. She’ll be thrilled to see your feedback. Wishing you all the best in your new home!
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.
The seven DB Roberts offices, by town: