5/5
GoogleExcellent service. Very responsive and deals with queries very quickly and effectively. It has taken a lot of pressure off our shoulders.
Trusted Agent profile · Shropshire
Verified
DB Roberts estate agents in Telford, Wolverhampton, Oakengates and 4 more
★★★★★
2,179 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
DB Roberts's seven offices, most reviewed first. Each has its own page.
- DB Roberts Telford56 Southwater, TF3 4DE733 reviews · 453 on Google (4.9)45 in the last 90 days
- DB Roberts Wolverhampton18 Darlington Street, WV1 4HW733 reviews · 452 on Google (4.8)99 in the last 90 days
- DB Roberts Oakengates6 Oxford Street, TF2 6AA656 reviews · 379 on Google (4.9)59 in the last 90 days
- DB Roberts Stafford18 Salter Street, ST16 2JU564 reviews · 287 on Google (4.8)19 in the last 90 days
- DB Roberts Shrewsbury12 Shoplatch, SY1 1HL446 reviews · 169 on Google (4.9)13 in the last 90 days
- DB Roberts Wellington30 Market Street, TF1 1DT430 reviews · 151 on Google (4.8)22 in the last 90 days
- DB Roberts Head Office6a The Professional Quarter, Shrewsbury Business Park, SY2 6LG279 reviews · 1 on Google (5.0)4 in the last 90 days
Reviews on Google
Showing 1,891 reviews on Google only. Show every review
Google5/5
GoogleThank you gags kohl and team for the excellent service and support would recommend db robets to all my friends and family as we all know it is very stressful selling a property I was so nervous gags came to see us reassured us that they …
Agent replied · 11 November 2024
Thank you so much for your kind review! We're thrilled to hear that Gags and the team were able to make the process easier and keep you reassured throughout. Thank you for recommending us to your friends and family - it means a lot to us!
4/5
GoogleUltimately you have found me a buyer within my contract, which would have ended today as it was 12 weeks ago since the property went live. For that I am very grateful. However, some mistakes were made along the way - not following up …
Agent replied · 11 November 2024
Thank you for your honest feedback. We'll take your comments on board to improve our service moving forward and we’re pleased we could help you achieve a sale!
1/5
GoogleWhile not a customer, I was unsatisfied with how long it took for them to remove the listing of my house being purchased when they were acting as a joint agent, despite repeated requests. It took almost 8 weeks to remove the listing after …
5/5
GoogleI had the pleasure of viewing a property with Josh, and I was thoroughly impressed with his professionalism and friendly approach. He was punctual, well-prepared, and had an excellent knowledge of the property and the surrounding area. …
5/5
GoogleI don't usually write reviews, but I felt that it was necessary to give recognition to Katie at the Wolverhampton Branch of DB Roberts. Having had two previous valuations from corporate Estate Agents, Katie exceeded my expectations. She was …
5/5
GoogleWhat can I say “A LOT” Gags was the first person we made contact with, he came to our home to talk to us about putting it on sale through D B Roberts, he was attentive, compassionate to the reason we are selling and made us feel comfortable …
5/5
GoogleI can’t thank Sam from DB Roberts enough. As first time buyers looking for our forever family home.. Sam understood our wishes from day one and made us feel so valued. His made me feel so comfortable i don’t feel stressed about the process …
4/5
GoogleI recently had the pleasure of working with Mr Gags, and I must say, the experience was exceptional although I just have visited few properties. From the very beginning, he demonstrated a high level of professionalism, expertise, and …
5/5
GoogleI was involved with DB Roberts in buying my first home, namely Sam. Myself and my boyfriend were impressed from start to finish. The first (and subsequent) viewings were organised promptly and always went very smoothly. Sam was always …
5/5
GoogleEveryone that i have dealt with at DB Roberts have always been extremely helpful, but my main contact has been with Emily who has always been polite and helpful with any questions i have needed to ask and has offered advice when required. …
5/5
Google⭐⭐⭐⭐⭐ We had an excellent experience working with Josh. From start to finish, he was incredibly knowledgeable and professional, guiding us through every step of the …
1/5
GoogleUPDATE Things went downhill after such a positive start. No feedback given unless we rang up and chased it, which we were then advised that they didnt have any as the …
Agent replied · 22 October 2024
Update: Good Afternoon Jacquie, we're sorry to see the change of feedback, a member of the team will be in touch with you to discuss your concerns. Best wishes, DB Roberts. … More
5/5
GoogleWe currently have our house listed for sale with yourselves. Katie Dennant was our first point of contact and did our valuation, guided us through the process of bringing the house to market, she has been awesome from the outset. Joshua May …
5/5
GoogleVery professional helpful service received DB Roberts have been amazing getting us viewings for our property explaining everything about selling a property helping with getting a solicitor and mortgage nothing has been too much the …
5/5
GoogleAs a first time buyer I know that trying to find a home is a stressful journey to take but I have been dealing with Josh at DB Roberts who has been so helpful and informative with our search for our first home! :) I would highly recommend …
Agent replied · 17 September 2026
Thank you for your kind words! Buying your first home is a huge milestone and we’re so glad Josh has been able to make the journey smoother for you. We'll be sure to pass on your comments to him!
5/5
GoogleFrom the very beginning of selling our home we have received outstanding customer service. If you are thinking about selling or buying can I suggest going along to see DB Roberts In Shrewsbury branch because all the team are very …
Agent replied · 16 September 2026
Thank you so much Jayne for your wonderful feedback. We’re really pleased our Shrewsbury team provided outstanding service and made the process easy for you. We wish you all the best with your move!
5/5
GoogleI had the pleasure of working with Katie when selling my property, and I couldn’t be more impressed with her professionalism and dedication. …
Agent replied · 16 September 2026
Thanks so much Dylan for your fantastic feedback. We’re really glad Katie’s knowledge and genuine care made such a difference for you during the sale. She’ll be really pleased to hear your kind words and congratulations on the offers!
2/5
GoogleDespite having had conversations with the branch manager, communication was a challenge. Always happy to keep me updated - as long as I called them. …
Agent replied · 16 September 2026
Thank you for your feedback, we’re sorry to hear you felt you had to leave a 2 star rating. We can see that an offer has now been accepted on the property and we’ll pass this on to our Sales Director so they can give you a call to discuss the points you’ve raised.
5/5
GoogleDB Roberts have been excellent though out the whole process of selling our house. Every member of the team we spoke to was helpful and supportive. We received regular updates and they liased with solicitors when things seemed to stalled and …
Agent replied · 16 September 2026
We appreciate you taking the time to share your experience. We’re glad to hear our team stayed on top of things and helped keep the sale moving smoothly. Your recommendation means a lot to us.
5/5
GoogleI am delighted with the service from DB Roberts. Professional in every way. The staff are courteous and polite. You feel that they are doing their very best for you. Feedback and updates never failed to materialise, even if it was only to …
5/5
GoogleWe are very happy with the service we have received from all our contacts at DB Roberts, especially Katie, Joshua and Sam. …
Agent replied · 16 September 2026
Thank you so much for your kind words Karen. We’re really glad to hear you felt supported by Katie Joshua and Sam throughout the process. We’re delighted things are now moving forward for you. Your recommendation means a lot to us and we’re here if you need anything else.
5/5
GoogleI had many interactions over the phone with various agents across the branch of DB Roberts, Josh, Sam and Jay to name a few that come to mind and they all pitched in to ensure me and my fiancée were up to date on the houses we were …
Agent replied · 16 September 2026
Hi Ryan, thank you so much for taking the time to share such detailed feedback. We're really pleased to hear that Josh, Sam and Jay were able to support you and your fiancée throughout your home search and purchase. We’re sorry to hear your … More
5/5
Google"Absolutely outstanding service from DB Roberts Wolverhampton! We recently sold and bought through them, and the entire process was seamless. Josh was our main contact, and he was simply brilliant, incredibly professional, knowledgeable, …
Agent replied · 31 May 2026
Thanks so much for your kind words Sonal. We really appreciate you taking the time to leave a review. It’s great to hear that Josh and the Wolverhampton team made the experience a smooth one for you. Wishing you all the best in your new chapter!
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Questions about DB Roberts
Which DB Roberts office has the most reviews?
Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.
Where are the DB Roberts offices?
The seven DB Roberts offices, by town:
- Emstrey: 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
- Oakengates: 6 Oxford Street, Oakengates, TF2 6AA
- Shrewsbury: 12 Shoplatch, Shrewsbury, SY1 1HL
- Stafford: 18 Salter Street, Stafford, ST16 2JU
- Telford: 56 Southwater, Telford, TF3 4DE
- Wellington: 30 Market Street, Wellington, TF1 1DT
- Wolverhampton: 18 Darlington Street, Wolverhampton, WV1 4HW
