Trusted Agent profile · Shropshire
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★★★★★
2,179 reviews across 7 offices and 2 platforms
DB Roberts has seven offices, in Telford, Wolverhampton, Oakengates, Stafford, Shrewsbury, Wellington and Emstrey (Shropshire). Together they have 2,179 reviews on two platforms, rated 4.8 out of 5 overall.
DB Roberts's seven offices, most reviewed first. Each has its own page.
Showing 1,891 reviews on Google only. Show every review
5/5
GoogleI had an amazing experience with DB Roberts Estate Agency, especially thanks to Thomas Wragg. Thomas was incredibly professional, knowledgeable, and always available to answer my questions. He guided me through every step of the process with patience and expertise, making everything feel seamless. His attention to detail and commitment to finding the right fit for me truly set him apart. I highly recommend Thomas and the team for anyone looking to buy or sell a property!
5/5
GoogleDuring my recent viewing, Jane was incredibly helpful. She was not only polite but also genuinely interested in the property. Throughout our interaction, she shared valuable ideas and insights about the location, which greatly enhanced my understanding of the area. Her knowledge and enthusiasm truly made a difference, and I believe she is a significant asset to her company. Thank you, Jane, for your outstanding assistance!
Thank you for your wonderful review, Harvey. We're so pleased to hear how helpful Jane was during your viewing. We’ll be sure to pass on your lovely feedback to her. Thanks again for taking the time to share your experience!
5/5
GoogleDB Roberts have done an excellent job handling the marketing and sale of our house. We added them as a second agent on our property, and the difference in the level of service provided by the two agents was vast! The level of communication and customer service we've received throughout the process from Emily has made the process smoother and much less stressful! I'd definitely recommend DB Roberts for anybody looking to sell their home.
Thank you so much for your kind words Brittany. We’re thrilled that Emily and the team could make the selling process easier and less stressful for you and congratulations on accepting an offer! Your recommendation means a lot to us and we’ll be sure to share your feedback with everyone.
5/5
GoogleEmily at DBRoberts has made our first house purchase experience so smooth, exciting and stressful free. Along with being so lovely and polite she also went above and beyond with supporting us through the process, always there to pick up a call and not once made us feel like we were any bother to her. We couldn't have asked for an easier process, thank you so much Emily. Sarah & Ryan X
Thank you so much for your kind review Sarah and Ryan. We’re delighted to hear that Emily was able to make your first home purchase such a smooth and positive experience. Buying your first property is such an exciting step and we’re thrilled she could be there to support you through it. We’ll be sure to pass on your lovely comments to her and wish you both all the best in your new home!
5/5
GoogleMy experience with DB Roberts has been outstanding, particularly with Emily from the Shrewsbury branch. She has consistently been my main point of contact and has shown exceptional patience, knowledge, and professionalism throughout. I'm very grateful for her continued support and dedication. Tanya
Thank you, Anne! We’re so pleased you’ve had such a positive experience with Emily and our Shrewsbury team. We’ll be sure to pass on your kind comments.
5/5
GoogleKatie was fantastic! She was kind, compassionate and genuinely personable with my elderly parent and myself. She handled everything professionally and efficiently, making the whole process feel smooth and stress-free. On top of that, her …
Thank you for sharing this! It’s so wonderful to hear how much of a difference Katie made and how she helped make everything clearer and easier for you. She really is a credit to the team and we’ll be sure to pass on your lovely feedback!
5/5
GoogleThroughout our viewing Ellis was very professional and friendly. Answered questions to the best of his knowledge and offered to find information to ones he couldn’t. …
Thank you, Kevin! We’re delighted Ellis made such a positive impression during your viewing. We’ll be sure to pass on your kind words to him.
5/5
GoogleWe used DB Roberts to sell our house within Arleston and are very happy with the level of service that they provided, as we were moving away from the area, they continued to provide viewings to those interested in the property as we could …
Thank you for sharing this, Edward! We’re delighted the team could make your selling experience smooth and supportive, even from a distance. It’s wonderful to hear you felt well looked after throughout the process and we’d be thrilled to assist you again in the future!
5/5
GoogleWe had a really positive experience with Kristie at D B Roberts. She has been so accommodating and supportive throughout the process, always making sure we felt informed and reassured. She went out of her way to answer our questions and …
5/5
GooglePurchasing our first home with DB Roberts,and the experience has been great! Attentive staff, especially Ellis who helped us close the deal quickly in the same day,he kept us updated throughout the day and helped us through unknown …
5/5
GoogleAlways polite friendly staff at this branch. Quick to answer calls and eal with any inquiries. Asked for a viewing for a Saturday. Even though Lewis wasn't working that day, …
1/5
GoogleAfter the great start to onboard us, we’ve had immense difficulty in getting out of ‘contract’ even well after the initial 12 week period. Emails constantly ignored, phone lines cutting out and left feeling ignored. We even had appointments …
Thank you for taking the time to share your feedback. It’s a real shame we couldn’t agree a sale for you, especially as your property did attract a good level of interest and we carried out a number of viewings during the time it was on the … More
5/5
GoogleMy house has been on the market for about a month, and DB Roberts has been very proactive in finding viewings for me in a difficult marketplace. So it’s still early days, but they’ve been a pleasure to deal with, especially Steph who is …
Thank you Jill for your lovely review. We’re so pleased to hear that you’ve had such a positive experience with our Telford team and that Steph has been so cheerful and proactive throughout. It’s great to know you’re happy with your choice and we’ll be working hard to help you achieve a successful sale!
5/5
GoogleMiah was an absolute delight, Miah assisted us through out and was always available to discuss next steps / and answer any questions. We viewed the property on Wednesday and by Friday were discussing next steps regarding purchasing. We will …
Thank you Kam for taking the time to leave such a wonderful review. We’re delighted to hear that Miah made the process smooth and enjoyable for you. It’s great to know how quickly things moved and that you felt well supported every step of … More
2/5
GoogleRating only, no written review.
Thank you for your rating. We’re sorry to hear your experience didn’t meet your expectations. If you’d like to share any feedback, we’d really appreciate the chance to understand and make things right.
5/5
GoogleWonderful people who take the time to make moving home a less stressful experience.
5/5
GoogleVERY WELL LOOKED AFTER BY EMILY VERY HELPFULL CREDIT TO DB ROERTS SHREWSBURY
5/5
GoogleBrilliant Estate Agents, very quick to respond and very helpful, would recommend to anyone!
Thank you John for your great review. We’re so pleased to hear that our Shrewsbury team were quick to respond and helpful throughout. Your recommendation means a lot to us!
5/5
GoogleUsed them to sell a property recently and Andrea and the team were excellent. Highly recommend, thank you
Thank you Ross for your great review. We’re so pleased to hear that Andrea and the team provided excellent service during your sale. Your recommendation means a lot to us and we really appreciate you choosing our Shrewsbury branch!
5/5
GoogleGreat communication and professionalism.
Thank you for your review, Bryoni. We’re so pleased to hear you were happy with the communication and service from our Shrewsbury team!
5/5
GoogleReally positive experience with DB Robert's on the sale of my house in a really hard market. They always kept me up to date with what was going on and gave spot on guidance when asked. Would highly recommend to any one.
Thank you for your kind review, Josh. We’re delighted you had a positive experience selling your home with us and appreciate your recommendation!
5/5
GoogleFirst class, very knowledgeable and thorough, explained the process clearly, very impressed.
Thank you Keith for your lovely feedback. We’re delighted to hear you were impressed with the service and that our Wolverhampton team helped make everything clear and straightforward.
5/5
GoogleWe received excellent customer service from Katie Dennant. It is nice to be greeted by a friendly face who is knowledgable of our property and area. Appointments and calls were always made on time and we have every confidence that our property will be sold in a timely manner. Would highly recommend.
Thank you Sarah for taking the time to share such lovely feedback. We’re delighted to hear that Katie’s knowledge and professionalism made such a positive impression and that you feel confident in the process. Your recommendation means a lot to us and we’ll be sure to pass on your kind words to Katie and the Wolverhampton team.
5/5
GoogleAbsolutely fantastic service with this estate agents.. excellent communication and really strives to get the job done
Thank you for your lovely review. We’re so pleased to hear you were happy with the service from our Wolverhampton team and that their communication and dedication made such a positive difference. Your feedback means a lot to us!
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Telford has the most, with 733 reviews rated 4.8 out of 5, followed by Wolverhampton with 733.
The seven DB Roberts offices, by town:
