Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Cameron.They are incredibly professional and made the whole process seamless. A special thanks Mr Ketan Tailor- Director who handled my deal from start to finish. He was very friendly, straight forward and impressively fast at finalising everything. Highly recommend for anyone looking for a hassle _ free expirence!
Vidya · 31 March 2026 · DB Roberts Telford
Agent replied · 2 June 2026
Dear Vidya,
Thank you for your kind words and review, it has been a pleasure assisting you.
Regards
Ketan Tailor MARLA
Lettings Director
★★★★★ 5/5
GoogleKirsty Padda from the Property Management team provided exceptional support in arranging the replacement of a faulty washing machine. She coordinated with the tenant to understand the issue, sought my approval to appoint an engineer, and subsequently managed the logistics for the delivery of a new appliance when the existing one was deemed beyond economical repair.
Throughout the process, Kirsty was efficient, proactive, and highly professional.
I would strongly recommend Kirsty at Cameron West Drayton Estate Agents for anyone seeking reliable and attentive property management.
Harjit · 31 March 2026 · DB Roberts Telford
Agent replied · 2 June 2026
Dear Harjit,
Thank you for your review for Kirsty,
Regards
Ketan Tailor MARLA
Lettings Director
★★★★★ 5/5
GoogleExcellent service. Very polite and helpful staff
Lesley · 26 March 2026 · DB Roberts Shrewsbury
Agent replied · 16 April 2026
Thank you for the 5-star review, Lesley! We’re so glad you found our Shrewsbury team polite and helpful. We appreciate the feedback!
★★★★★ 5/5
GoogleEmily was very helpful, professional, and supportive throughout. She communicated clearly, responded promptly, and made the whole process smooth and stress-free. I really appreciated her guidance and would highly recommend her services. ⭐️:
Ameer · 26 March 2026 · DB Roberts Shrewsbury
Agent replied · 16 April 2026
Thank you for the recommendation, Ameer! It’s great to hear Emily provided the clear communication and support we aim for. We’ll pass your thanks on to her and the rest of the Shrewsbury team.
★★★★★ 5/5
GoogleCan't speak too highly of Stephanie at Telford DB Roberts. Kept us informed at every point,great communication and always available. Does a great job of explaining things and is always positive and a pleasure to talk too. I would have no issue recommending Stephanie to anyone. Perfect
Chris · 26 March 2026 · DB Roberts Telford
Agent replied · 16 April 2026
Hi Chris, thanks for the 5 stars and lovely words! It’s fantastic to hear that Steph was always available and such a pleasure to talk to. We’ll be sure to pass your kind words on to her and the rest of the Telford team!
★★★★★ 5/5
Googlehighly appreciated for Stephanie kind and really helpful service
Lawrence · 26 March 2026 · DB Roberts Telford
Agent replied · 16 April 2026
Thank you, Lawrence! We really appreciate your kind words and will be sure to pass your thanks on to Stephanie. She’ll be delighted to hear this!
★★★★★ 5/5
GoogleStephanie Lockwood is fast, efficient and great when it comes to communication. Currently in the process of purchasing a property and she is the agent, have no issues and seems to be going very smoothly.
Shannon · 26 March 2026 · DB Roberts Telford
Agent replied · 16 April 2026
Hi Shannon, thank you for the lovely feedback! We know how important communication is during a purchase, so it's brilliant to hear Stephanie is making it stress-free. We appreciate the recommendation!
★★★★★ 5/5
GoogleFantastic customer service and looked after us newbies would definitely use again Thankyou ❤️
Rebecca · 26 March 2026 · DB Roberts Telford
Agent replied · 16 April 2026
Thanks for the 5 stars, Rebecca! We’re thrilled we could look after you. It was a pleasure helping you and we appreciate the recommendation!
★★★★★ 5/5
GoogleThe property has been on the market for 6 months. In this time DBR have shown many potential buyers around the property. We have now received an offer that has been accepted.
Derek · 26 March 2026 · DB Roberts Telford
★★★★★ 5/5
GoogleStephanie Lockwood has been fantastic so far with the sale of our property.
James · 26 March 2026 · DB Roberts Telford
Agent replied · 30 July 2026
We are happy to hear that Stephanie has been a fantastic help, we will make sure to pass your kind words on!
★★★★★ 5/5
GoogleRating only, no written review.
Elliott · 26 March 2026 · DB Roberts Telford
Agent replied · 30 July 2026
Thank you for your rating!
★★★★★ 5/5
GoogleWe used db roberts to sell our property and buy another they were also selling, they have been nothing but kind and helpful it has all been processed very quickly. We have had sam looking after us and he has been a fantastic help. Cant recommend high enough service.
Charlie · 23 March 2026 · DB Roberts Wolverhampton
★★★★★ 5/5
GoogleDB Roberts moved really quickly to get me a viewing. And then even quicker to tell me that my offer had been accepted. Thanks Sam!
Just · 23 March 2026 · DB Roberts Wolverhampton
★★★★★ 5/5
GoogleClaire was very friendly and helpful and easy to talk to. She was very professional and took an interest in our concerns .
Simon · 22 March 2026 · DB Roberts Oakengates
Agent replied · 24 March 2026
Thanks for the 5 stars, Simon! It’s great to hear Claire took such good care of you. We'll be sure to pass your kind words on to her.
★★★★★ 5/5
GoogleVery professional and efficient service. They kept me informed all the time. The sale hasn't gone through yet, but they found me a buyer. Very pleased so far.
Benson · 21 March 2026 · DB Roberts Stafford
Agent replied · 24 March 2026
Great to hear you’re happy with the service so far! We’ll keep up the hard work to ensure the rest of your sale goes just as smoothly! Thank you for choosing DB Roberts.
★★★★★ 5/5
GoogleTia was extremely helpful and took over our case when we weren't getting any response back from our original estate agent. DB Roberts as a whole has been very good and kept very good communication with me throughtout the whole process.
Amy · 19 March 2026 · DB Roberts Telford
Agent replied · 16 April 2026
Hi Amy, thank you for the lovely feedback! We know how frustrating a lack of response can be, so we're thrilled Tia and our Telford team could turn things around for you. We appreciate the recommendation!
★★★★★ 5/5
GoogleExcellent service from db roberts. Staff are very helpful with the sale of my house. Communication is second to none.all the team put you at ease and go above and behind to make there customers happy. Would use dB Roberts. Again definitely.
Denise · 18 March 2026 · DB Roberts Stafford
Agent replied · 24 March 2026
Hi Denise, thank you for the wonderful review! We’re so glad the Stafford team could put you at ease and provide that 'second to none' communication. We’ll be sure to share your kind words with everyone here!
★★★★★ 5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Denise · 18 March 2026 · DB Roberts Wolverhampton
Agent replied · 11 May 2026
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
★★★★★ 5/5
GoogleNicole was very pleasant and helpful when I called to check on my application update. She was patient while I looked for the information she requested. Thank you Nicole Stiller. Agnes-Janet Chirimanzi
Non · 18 March 2026 · DB Roberts Wellington
Agent replied · 18 May 2026
We really appreciate the feedback! We’re delighted that Nicole was able to make the process a pleasant one for you. We'll be sure to share your kind words with her!
★★★★★ 5/5
GoogleExcellent company to rent with. All the staff are lovely, very helpful and are great in regards to communication. Our property manager Bethany and letting agent Tia have both be amazing throughout the whole process and always at the same end of the phone/an email to answer any queries. Would highly recommend.
Maria · 18 March 2026 · DB Roberts Wellington
Agent replied · 18 May 2026
Thanks, Maria! We’re so glad you’re having a great experience. We’ll pass the kind words along to Bethany and Tia. Don't hesitate to reach out if you need anything!
★★★★★ 5/5
GoogleReally polite, informative and very quick to send out contractors. Very highly recommend
Kelly · 18 March 2026 · DB Roberts Wellington
★★★★★ 5/5
GoogleGreat support and customer service from Nicole and the DB Roberts team
Rafiki · 18 March 2026 · DB Roberts Wellington
Agent replied · 18 May 2026
Thank you for the lovely review, Rafiki! We’re so pleased to hear that you received great support from Nicole and the team. We’re always here to help.
★★★★★ 5/5
GoogleNicole Stiller of DBR estate agent has been a great support to my family and I. She and the team are very caring estate agents They have good listening ears and attend to us when needed.
Elizabeth · 18 March 2026 · DB Roberts Wellington
★★★★★ 5/5
GoogleI have worked with DB Roberts Lettings for many years. They have always displayed unmatched professionalism and taken a proactive approach to managing my tenancy, helping me immensely to stay on top of any letting issues that have arisen.
I have been particularly impressed with both Lisa Edwards and Nicole Stiller. They never wait for a problem to escalate; whether it’s providing detailed property reports, mediating tenant issues, or navigating complex maintenance, their communication is meticulous. Any delay in rent is addressed immediately, and payments are always processed very quickly.
They have a remarkable ability to manage contractors and resolve issues efficiently. I truly feel that they have proven time and again to have my best interests at heart. My rental property is in safe hands, and I cannot recommend them highly enough.
Patrick · 18 March 2026 · DB Roberts Wellington
Agent replied · 18 May 2026
Thank you so much for taking the time to leave such a detailed and thoughtful review, Patrick! It is great to hear this feedback from someone who has worked with us for so long.
We know how important it is to have peace of mind when it comes to property management, and we are pleased to provide that for you. We will be sure to share your kind words with Lisa, Nicole, and the rest of our Lettings & Property Management team. Thank you for your continued trust in DB Roberts.
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