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5/5
GoogleRecently moved into a new home through Brockenhurst letting agency . Rosie was part of the process from the first viewing right through to moving in and even after settling in , she has been a constant help, a quick response and has made what can be an incredible stressful transition, a manageable and enjoyable one . Rosie has gone above and beyond for us , she doesnβt make anything seem like itβs too much and has kept communication between ourselves and the landlord efficient and simple.
Second house we have rented using Brockenhurst and I would recommend to anyone .
Thank you to the team and especially Rosie for a smooth move π
Nicola Β· 31 March 2026 Β· DB Roberts Stafford
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5/5
GoogleLou has been very helpful and attentive, answering a lot of questions that I had. She helped give me a lot of peace of mind whilst moving away.
Hong Β· 31 March 2026 Β· DB Roberts Stafford
Agent replied Β· 31 May 2026
Hi Hong, thank you so much for the wonderful review! Moving away can definitely be a stressful time, so we are thrilled to hear that Lou was able to answer all your questions and give you some peace of mind. We will be sure to pass your kind words along to her.
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5/5
GoogleExcellent experience with Cameron! Nicola was wonderful, she supported us with everything we needed and made the entire process smooth and stress-free. Thank you!!
Sindi Β· 31 March 2026 Β· DB Roberts Telford
Agent replied Β· 2 June 2026
Hi Sindi,
I really appreciate your review for Nicola, β¦ More
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5/5
GoogleI had a fantastic experience with Cameron.They are incredibly professional and made the whole process seamless. A special thanks Mr Ketan Tailor- Director who handled my deal from start to finish. He was very friendly, straight forward and impressively fast at finalising everything. Highly recommend for anyone looking for a hassle _ free expirence!
Vidya Β· 31 March 2026 Β· DB Roberts Telford
Agent replied Β· 2 June 2026
Dear Vidya,
Thank you for your kind words and review, it has been a pleasure assisting you.
Regards
Ketan Tailor MARLA
Lettings Director
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5/5
GoogleKirsty Padda from the Property Management team provided exceptional support in arranging the replacement of a faulty washing machine. She coordinated with the tenant to understand the issue, sought my approval to appoint an engineer, and subsequently managed the logistics for the delivery of a new appliance when the existing one was deemed beyond economical repair.
Throughout the process, Kirsty was efficient, proactive, and highly professional.
I would strongly recommend Kirsty at Cameron West Drayton Estate Agents for anyone seeking reliable and attentive property management.
Harjit Β· 31 March 2026 Β· DB Roberts Telford
Agent replied Β· 2 June 2026
Dear Harjit,
Thank you for your review for Kirsty,
Regards
Ketan Tailor MARLA
Lettings Director
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5/5
GoogleExcellent service. Very polite and helpful staff
Lesley Β· 26 March 2026 Β· DB Roberts Shrewsbury
Agent replied Β· 16 April 2026
Thank you for the 5-star review, Lesley! Weβre so glad you found our Shrewsbury team polite and helpful. We appreciate the feedback!
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5/5
GoogleEmily was very helpful, professional, and supportive throughout. She communicated clearly, responded promptly, and made the whole process smooth and stress-free. I really appreciated her guidance and would highly recommend her services. βοΈ:
Ameer Β· 26 March 2026 Β· DB Roberts Shrewsbury
Agent replied Β· 16 April 2026
Thank you for the recommendation, Ameer! Itβs great to hear Emily provided the clear communication and support we aim for. Weβll pass your thanks on to her and the rest of the Shrewsbury team.
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5/5
GoogleCan't speak too highly of Stephanie at Telford DB Roberts. Kept us informed at every point,great communication and always available. Does a great job of explaining things and is always positive and a pleasure to talk too. I would have no issue recommending Stephanie to anyone. Perfect
Chris Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 16 April 2026
Hi Chris, thanks for the 5 stars and lovely words! Itβs fantastic to hear that Steph was always available and such a pleasure to talk to. Weβll be sure to pass your kind words on to her and the rest of the Telford team!
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5/5
Googlehighly appreciated for Stephanie kind and really helpful service
Lawrence Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 16 April 2026
Thank you, Lawrence! We really appreciate your kind words and will be sure to pass your thanks on to Stephanie. Sheβll be delighted to hear this!
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5/5
GoogleStephanie Lockwood is fast, efficient and great when it comes to communication. Currently in the process of purchasing a property and she is the agent, have no issues and seems to be going very smoothly.
Shannon Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 16 April 2026
Hi Shannon, thank you for the lovely feedback! We know how important communication is during a purchase, so it's brilliant to hear Stephanie is making it stress-free. We appreciate the recommendation!
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5/5
GoogleFantastic customer service and looked after us newbies would definitely use again Thankyou β€οΈ
Rebecca Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 16 April 2026
Thanks for the 5 stars, Rebecca! Weβre thrilled we could look after you. It was a pleasure helping you and we appreciate the recommendation!
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5/5
GoogleThe property has been on the market for 6 months. In this time DBR have shown many potential buyers around the property. We have now received an offer that has been accepted.
Derek Β· 26 March 2026 Β· DB Roberts Telford
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5/5
GoogleStephanie Lockwood has been fantastic so far with the sale of our property.
James Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 30 July 2026
We are happy to hear that Stephanie has been a fantastic help, we will make sure to pass your kind words on!
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5/5
GoogleRating only, no written review.
Elliott Β· 26 March 2026 Β· DB Roberts Telford
Agent replied Β· 30 July 2026
Thank you for your rating!
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5/5
GoogleWe used db roberts to sell our property and buy another they were also selling, they have been nothing but kind and helpful it has all been processed very quickly. We have had sam looking after us and he has been a fantastic help. Cant recommend high enough service.
Charlie Β· 23 March 2026 Β· DB Roberts Wolverhampton
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5/5
GoogleDB Roberts moved really quickly to get me a viewing. And then even quicker to tell me that my offer had been accepted. Thanks Sam!
Just Β· 23 March 2026 Β· DB Roberts Wolverhampton
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5/5
GoogleClaire was very friendly and helpful and easy to talk to. She was very professional and took an interest in our concerns .
Simon Β· 22 March 2026 Β· DB Roberts Oakengates
Agent replied Β· 24 March 2026
Thanks for the 5 stars, Simon! Itβs great to hear Claire took such good care of you. We'll be sure to pass your kind words on to her.
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5/5
GoogleVery professional and efficient service. They kept me informed all the time. The sale hasn't gone through yet, but they found me a buyer. Very pleased so far.
Benson Β· 21 March 2026 Β· DB Roberts Stafford
Agent replied Β· 24 March 2026
Great to hear youβre happy with the service so far! Weβll keep up the hard work to ensure the rest of your sale goes just as smoothly! Thank you for choosing DB Roberts.
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5/5
GoogleTia was extremely helpful and took over our case when we weren't getting any response back from our original estate agent. DB Roberts as a whole has been very good and kept very good communication with me throughtout the whole process.
Amy Β· 19 March 2026 Β· DB Roberts Telford
Agent replied Β· 16 April 2026
Hi Amy, thank you for the lovely feedback! We know how frustrating a lack of response can be, so we're thrilled Tia and our Telford team could turn things around for you. We appreciate the recommendation!
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5/5
GoogleExcellent service from db roberts. Staff are very helpful with the sale of my house. Communication is second to none.all the team put you at ease and go above and behind to make there customers happy. Would use dB Roberts. Again definitely.
Denise Β· 18 March 2026 Β· DB Roberts Stafford
Agent replied Β· 24 March 2026
Hi Denise, thank you for the wonderful review! Weβre so glad the Stafford team could put you at ease and provide that 'second to none' communication. Weβll be sure to share your kind words with everyone here!
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5/5
GoogleNicole was very pleasant and helpful when I called to check on my application update. She was patient while I looked for the information she requested. Thank you Nicole Stiller. Agnes-Janet Chirimanzi
Non Β· 18 March 2026 Β· DB Roberts Wellington
Agent replied Β· 18 May 2026
We really appreciate the feedback! Weβre delighted that Nicole was able to make the process a pleasant one for you. We'll be sure to share your kind words with her!
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5/5
GoogleExcellent company to rent with. All the staff are lovely, very helpful and are great in regards to communication. Our property manager Bethany and letting agent Tia have both be amazing throughout the whole process and always at the same end of the phone/an email to answer any queries. Would highly recommend.
Maria Β· 18 March 2026 Β· DB Roberts Wellington
Agent replied Β· 18 May 2026
Thanks, Maria! Weβre so glad youβre having a great experience. Weβll pass the kind words along to Bethany and Tia. Don't hesitate to reach out if you need anything!
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5/5
GoogleReally polite, informative and very quick to send out contractors. Very highly recommend
Kelly Β· 18 March 2026 Β· DB Roberts Wellington
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GoogleGreat support and customer service from Nicole and the DB Roberts team
Rafiki Β· 18 March 2026 Β· DB Roberts Wellington
Agent replied Β· 18 May 2026
Thank you for the lovely review, Rafiki! Weβre so pleased to hear that you received great support from Nicole and the team. Weβre always here to help.
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