5/5
TrustpilotThe quick and professional service from…
The quick and professional service from the Dandara team is second to none.
Agent replied · 11 June 2024
Thank you so much for the great feedback on the team
Trusted Agent profile
Dandara East Scotland estate agents in Edinburgh and Dalkeith
★★★★★
1,627 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,627 reviews on two platforms, rated 4.8 out of 5 overall.
Our offices
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Latest reviews from every Dandara East Scotland office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat experience - Paddock View
Good communication. Updated at each stage of the process. Always happy to show us around the site and answer any questions. Jo & Val (sales office) were very professional, polite and knowledgable. They made our move, a delightful one. Thanks to them both and Dandara.
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased you had such a great experience with Jo and Val. Thank you for taking the time to leave a review.
5/5
TrustpilotKelly was very knowledgeable and helpful
Rating only, no written review.
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review.
5/5
TrustpilotGreat experiences with the Dandara…
Great experiences with the Dandara team! Very accommodating, professional and easy to deal with! We have used Dandara many times for clients relocating from the UK. And has been the easiest process.
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotThe letting's team at Dandara are super…
The letting's team at Dandara are super helpful to our business, we are a relocation company, therefore constantly searching for quality rental properties for our clients. The service from Brendan and Terri is exemplary, they are a dynamic duo and are willing to accommodate our clients criteria whenever possible.
Agent replied · 11 June 2024
We're so pleased to hear Brendan and Terri have been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotVery welcoming & informative
Rating only, no written review.
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotBecky at Wingfield place is so helpful…
Becky at Wingfield place is so helpful and always comes back to me on any questions. Thanks Becky :)
Agent replied · 11 June 2024
We're so pleased to hear Becky has been so helpful, thank you for taking the time to leave such a great review.
1/5
TrustpilotUnresolved issues
I moved into my new property in April 2021 and still have unresolved building issues.
Agent replied · 11 June 2024
We're sorry to hear you're not satisfied with your new home. We can look into this further if you're able to contact us directly using the details on our website.
1/5
TrustpilotWent in on weekend for info got told…
Went in on weekend for info got told someone will contact me Monday still waiting
Agent replied · 11 June 2024
Thank you for your review and we're sorry to hear about this. We understand that the team tried to get in touch earlier this week and have left a message for you.
1/5
TrustpilotLorries Fed up with this building company over…
Fed up with this building company over the past few weeks have left several message's asking for a return call and not once have they replied. They are building houses in our village and there is only one main road in and out , once again today 5 lorries all waiting to go on site all waiting in the road . So you can imagine 8 o’clock this morning trying to get passed them was a nightmare. It took me 30 minutes. I complained to them months ago and they said ( this was 1 lorry waiting) they don’t have space for all the lorries to be on site . So how can they have been granted permission to build when it causes so many problems. So no one wants to know . I know we need more housing and really don’t have a problem with that . It’s just they should have plans in place so that this doesn’t happen all the time . Absolutely furious late for appointments late for school all because of DANDARA
Agent replied · 11 June 2024
We're so sorry to hear this. We have flagged your review internally to the appropriate teams who will be looking into this further.
5/5
TrustpilotThank you for making my family’s…
Thank you for making my family’s experience so informative and helpful.
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review.
5/5
TrustpilotWe bought a home in fontwell meadows
We bought a home in fontwell meadows. We couldn't have asked for much more from the brilliant pair of sales office staff. Ashley and Tracy are absolutely 11/10. Professional, personable, and knowledgeable. These 2 made the whole process so much easier, and enjoyable. we're really happy with the property and the aftercare seems pretty good so far as well.
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Ashley and Tracy have been so helpful, thank you for taking the time to leave such a fantastic review.
1/5
TrustpilotAbsolutely disgrace Aberdeen stonywood
Absolutely disgrace Aberdeen stonywoodWe have tried everything to get decent lawn front and back gardens the truth of the matter is all they did was throw grass seed onto building site no real care for customers should be building sheds
Agent replied · 11 June 2024
Thank you for your review. We value all feedback and we are sorry to hear you are not happy with your home. Unfortunately as you did not buy this property from us but second hand from the original owner, we suggest you take up any issues relating to the garden with them directly. Our clients are offered a number of options when it comes to landscaping their gardens at the time of purchase and we work closely with professional gardeners to ensure the garden meets their specific requirements, in line with our Customer Charter and industry guidelines.
5/5
TrustpilotCame to view the apartments at Fontwell…
Came to view the apartments at Fontwell Meadows with my nan who was looking for a ground floor apartment, Tracy was very helpful and informative. And the apartments are beautiful.
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotDandara Fontwell
Popped into Dandara at Fontwell Chichester last week, and spoke to the lovely Ashley who was very helpful. I’m not from the area, but he was able to tell me about everything from local schools to shopping. A credit to the company.
Agent replied · 11 June 2024
We're so pleased to hear Ashley has been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotFontmell meadows
Drove past Fontwell Meadows and decided to go in I had seen the properties online, Tracy and Ashley had an appointment in but made time for me and my questions, they were very helpful and I wasn't rushed, looked at the show homes and made an appointment to see the actual property for sale
Agent replied · 11 June 2024
We're so pleased you had such a great experience with Tracy and Ashley. Thank you for taking the time to leave a review.
5/5
TrustpilotWould highly recommend
Val is incredible so helpful welcoming and just make the how experience less stressful So grateful and could t thank her enough
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you've had such a positive experience.
2/5
TrustpilotThe sales team are amazing jannet and…
The sales team are amazing jannet and Ashley were grate couldn't of asked for better! And Henry sorting out a few snags was brilliant too But then you are put over to customer care and they are awful you lodge work that needs doing and they completely forget about you and the work, send people that do half a job or just tell you what you want to hear apparently, and then when you chase them up because you have not heard anything for months they say things were miss placed and the job will be put back in again!! to be forgotten about? I though we had a 2 year warranty not a few months? But it appears that's not truth the warranty must be for if the house fall down nothing else! I wouldn't buy from them again once they have your money you are left to it pretty much customer care are rubbish. As I can't reply to your comment no nothing has been sorted and still waiting and will be taking matters to court as seems emails are ignored 2 years warranty really? Have never known a company like yours biggest regret we had was buying from you 27/8/23
Agent replied · 11 June 2024
Thank you for your review, we value your feedback and we’re happy to hear you received such good service from Janet, Ashley and Henry. We are, of course, disappointed to hear that you're not happy with the Customer Care team, however we understand from the team that your issues are being looked into and an appointment has been arranged for next week.
5/5
TrustpilotQuality built houses and excellent customer service
I’d heard such good things about Dandara, quality built houses and excellent customer service, after visiting the pre-launch of the Wingfield Place development their customer service has been exceptional, Becky and Jess have been so helpful and understanding, nothing has been too much trouble! It’s been a pleasure dealing with them both!
Agent replied · 11 June 2024
Thank you so much for leaving such a wonderful review. Becky and Jess will be delighted with your comments.
5/5
TrustpilotFontwell Meadows
I dropped in to Fontwell Meadows. I didn't have an appointment and I'm not on the market yet but even so Ashley, in the sales office, was lovely and welcoming. He showed me the Farringford show home - he was very knowledgeable and definitely made me want to buy from him/Dandara. I will have to get my house on the market!
Agent replied · 11 June 2024
We're so pleased to hear Ashley has been so helpful, thank you for taking the time to leave such a great review. We hope to welcome you back to reserve your new Dandara home one day!
5/5
TrustpilotJoyce was great and showed us around…
Joyce was great and showed us around the Development in a professional, friendly manner.
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave a great review.
5/5
TrustpilotFantastic sales staff
Living on the Fontwell Meadows site in a rental since returning from France, we decided we loved it here so much we wanted to buy here once our French house sale money came through. Ashley in the sales office found us a suitable plot which we reserved. However, just over a month later, we realised we'd made a mistake choosing that particular plot and needed to swap to another plot. Ashley went above and beyond to ensure this all happened for us, and went smoothly. He really is the best sales person we have ever had the pleasure of meeting and an absolute credit to the company.
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Ashley has been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotWe dropped in without an appointment…
We dropped in without an appointment and despite this, we were made to feel welcome and received well by Tracey.She answered all our queries and showed us around.
Agent replied · 11 June 2024
We're so pleased to hear Tracey has been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotWe visited Towerlands Park
We visited Towerlands Park, Braintree on Saturday 12th August to meet the really helpful sales team. We would like to thank Max for his help and taking so much time with us and showing us some beautiful houses! If you don’t know where to start with a move, you need someone patient like Max to help.
Agent replied · 11 June 2024
We're so pleased to hear Max has been so helpful, thank you for taking the time to leave such a great review.
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Questions about Dandara East Scotland
Which Dandara East Scotland office has the most reviews?
Edinburgh has the most, with 1,595 reviews rated 4.8 out of 5, followed by Dalkeith with 238.
