Trusted Agent profile
★★★★★
1,627 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,627 reviews on two platforms, rated 4.8 out of 5 overall.
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotPunctuality
Punctuality, knew what we were interested in and focused on that. Very patient and we felt well received and went away much the wiser
Thank you for taking the time to leave such a great review.
5/5
TrustpilotAbbots Place
I was very impressed at our visit to Abbots Place by the quality of the show homes and in particular the sales staff. They were super helpful and friendly. Would highly recommend based on experience so far, especially Jonathan. Very communicative and knowledgeable
What a fantastic review - thank you! Jonathan will be so pleased with your comments too.
5/5
TrustpilotBeautiful range of houses in Aberdeen…
Beautiful range of houses in Aberdeen and built to a very high quality. The staff in the showroom office were very pleasant and professional to deal with. We are very pleased we’ve been able to secure our dream home.
Congratulations on securing your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotBallasalla, Isle of Man
Sally at Dandara made it smooth and wonderful experience to buy our home, guiding us through the journey. Sally was always contactable and even gave her contact number before going away on holiday, in case I needed any advice. Very professional and polite. I would highly recommend Dandara and Sally in IOM.
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, Sally will be delighted with your comments.
1/5
Trustpilotcant stop the ads so annoying
Rating only, no written review.
5/5
TrustpilotExcellent customer service and…
Excellent customer service and knowledge of houses. Very helpful. All questions were answered.
We're so pleased to hear that. Thank you so much for leaving such a wonderful review.
5/5
TrustpilotThe staff at the Grange made me feel…
The staff at the Grange made me feel special
Many congratulations on your Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotThe Grange, Hazlehead, Aberdeen.
Although we ended up not proceeding with a purchase, I was extremely impressed throughout with the friendly professionalism of Andrea Robertson and Alanna Cooper.
Thank you for leaving a lovely review, we're so pleased to hear you had such a positive experience.
5/5
TrustpilotHelpful staff
Helpful staff, and not at all ‘pushy’.
Thank you for your great review!
5/5
TrustpilotAbbots Place
Abbots PlaceLovely area, lovely staff - especially Rebecca. She was friendly, and clearly had a lot of knowledge on the properties. Will definitely use her again.
Thank you for your great feedback about Rebecca, she will be delighted with your comments.
5/5
TrustpilotGreat show homes
Great show homes and great show staff. Rebecca was really professional showing us round the house.
Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your comments.
5/5
TrustpilotAbbots place, homes
Abbots place, excellent showhomes, lovely area, I quite like the layout as well and the staff present. Me and my partner have been searching for a long time and will be considering these as our base of operations after a positive experience.
We're delighted you had such a positive experience and we hope to welcome you back soon.
5/5
TrustpilotExcellent show homes
Excellent show homes, particular professionalism from Becca Reynolds, great knowledge of the houses and how they could work for our family. Would hugely recommend.
Thank you for taking the time to leave a review.
5/5
TrustpilotThe Grange
The Grange, Hazlehead Alanna & Andrea were always welcoming & extremely helpful. They were both very patient & answered any queries we had knowledgeably. We didn’t actually end up going ahead with a purchase but really want to thank them both for all their help.
Thank you for taking the time to leave such a great review.
5/5
TrustpilotFirst visit to Dandara home
Your sales advisor was so friendly and helpful. She made us feel very welcome and gave us lots of information and advice. The show house was stunning and although it's too big for myself. The Dandara homes are very special and are excellent quality 👌
Thank you so much for leaving such a wonderful review.
5/5
TrustpilotAlanna at the grange development is…
Alanna at the grange development is truly fantastic; warm and funny and not giving the hard sell. Genuinely a genuine person and great help throughout our whole process
Thank you so much for leaving such a wonderful review, Alanna will be delighted with your comments. We look forward to welcoming you back soon.
5/5
TrustpilotI found Dandara brilliant
I found Dandara to be so understanding of what I wanted in a house and the sales team knew the quality I wanted. I visited the Permain Place site and Jess was very helpful. So good at making time for me to make my decision and they really have a great product!
Thank you so much for leaving such a wonderful review, we're so pleased to hear you had such a positive experience. Jess will be so pleased with your feedback.
5/5
TrustpilotMyself and my husband visited the…
Myself and my husband visited the Pearmain Place development and Jess was so helpful. No question went unanswered and it was a great visit. Thank you so much!
Thank you so much for leaving such a wonderful review, we're so pleased to hear you had such a positive experience. Jess will be so pleased with your feedback.
5/5
TrustpilotReally pleasant experience…no hard…
Really pleasant experience…no hard selling,.. a genuine and helpful representative from Dandara
That's great to hear, thank you for your review.
5/5
TrustpilotHighly Recommend
Fantastic level of service. Polite, friendly and knowledgeable team both in the sales office and site staffI can't recommend highly enough.
Thank you so much for leaving such a wonderful review.
5/5
TrustpilotSaxon park
The team at Saxon park were incredibly helpful
Thank you for your great review!
5/5
TrustpilotGreat experience with Sally
Great experience with Sally, very helpful & professional, thank you.
We're so pleased to hear that, thank you for your great review!
5/5
TrustpilotJo and Tracy could not have been more…
Jo and Tracy could not have been more helpful. We had a very interesting and enjoyable morning.
Thank you for taking the time to leave such a great review.
2/5
TrustpilotDandara’s inconsistency
Dandara offers well-appointed apartments and provides commendable support to individual flat owners in addressing issues within their homes. However, they exhibit a marked reluctance to resolve defects pertaining to the building or communal areas. This persistent oversight compels residents to engage in ongoing disputes with both the management company and Dandara directly. Despite being raised over two years ago, these issues remain unaddressed, leaving the residents without the necessary support.
Thank you for your review. We value all feedback but are sorry to hear that you're unhappy. If you’d like us to progress this further, please contact the customer care team on customercareallregions@dandara.com. However please note that any concerns regarding communal areas should be reported to the management company.
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Edinburgh has the most, with 1,595 reviews rated 4.8 out of 5, followed by Dalkeith with 238.
