Trusted Agent profile
★★★★★
2,655 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,655 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,220
Reviews on Trustpilot
Business-wide
CPS Homes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotTamara was really helpful in the search…
Tamara was really helpful in the search for our final year home in Cardiff. She gave us plenty of time to make decisions but also didn’t forget about us. She always stayed in contact and was easily reachable over the phone.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotWe just secured a student house today with Tamara
We just secured a student house today with Tamara Price. We were really happy with our experience and were really grateful for how helpful and patient Tamara was with us when making our decision! Really lovely lady, and her advice made the whole process easier for us. Thankyou!!
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotWe had an amazing experience with CPS…
We had an amazing experience with CPS homes. Always very responsive and great feedback. They made the stressful relocation a lot easier with their assistance especially by Michael, Velislava, Nikki and Jordan.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotReally great
Just secured our house today for next year - great reception and great help in finding us the right home - special mention to Tamara who was amazing
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotExcellent help
Great service from Tamara over the phone, she helped us secure another house after a friend dropped out and sorted out our deposits :)
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotI would like to thank Karolina and Rhys…
I would like to thank Karolina and Rhys for all of the help they gave me. They handled all of my requests with speed and ensured that my experience was smooth and easy. The answers to my questions and Karolinas subsequent responses were nothing short of excellent and both she and Rhys were extremely professional in all of their efforts.I received great service and attention and would recommend CPS wholeheartedly.If you are looking to rent accommodation or buy property in Cardiff and the surrounding areas, CPS is the only place to go.Many Thanks again to Karolia, Rhys and the CPS team.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotReally good service
Really good service and great communication - went through Velislava and she sorted everything really well
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotPolite and helpful :)
Always a pleasure speaking with Velislava, she is so polite and friendly even when things are complicated or busy. Makes doing all the paper work easier. Very helpful and good updates throughout renting process.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotCPS homes have rented out my properties…
CPS homes have rented out my properties for over 15 years and they have been brilliant through. They have organised all the maintenance issues, keep me fully informed and my properties have never been empty! They are always professional and courteous and I would highly recommend their services. Sharon B
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotExcellent Service and Back Up
CPS have provided us with an excellent service for both managing our property and sourcing new tenants. Communication has been first class and we have been relieved of any worries from being property landlords. Thank you!
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
4/5
TrustpilotCPS managed to move fast in securing a…
CPS managed to move fast in securing a tenant for our property. However communication could have been better at the start with a clear explanation of the chain of events. The final tenancy sign off was completed without addressing some of our concerns giving us a feeling of being excluded in the decision making process. The right result was achieved in the end. So thank you CPS.
Dear Ram,Thank you for your review and your comments. We're sorry that our communication wasn't up to the high level we strive for on this occasion. We will be sure to take your comments on-board and improve on things for next time.We hope everything goes well during the tenancy.Kind regards,The CPS Homes Team.
5/5
TrustpilotCPS Homes sold our property
We can't speak highly enough of CPS Homes. They certainly went over and above the level of service we expected to receive from an estate agent.Problems can unexpectedly occur in any legal process, but CPS Homes remained on the ball at all times and if they had not been so pro-active in keeping our sale on-track we undoubtedly would still be 'on the market'. Sometimes buyers and sellers alike find it difficult to get an accurate picture from the 'other side's' solicitors, however, Chels (as we came to know her) became our go-between, and we came to rely on her as the person who will roll her sleeves up and 'get things moving'! A special thanks to Nathan too, who we feel deserves praise for his professionalism, knowledge and understanding. If ever Nathan or Chelsea were not available personally when we needed them, messages taken by other members of staff were promptly passed on and we were always called back. In our opinion, CPS Homes is a very well run professional company, with staff who are really conscientious and care about giving the best possible service. With grateful thanks from another satisfied client.
5/5
TrustpilotFound tennants at a trick time before…
Found tennants at a trick time before Xmas.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotSo professional
So professional, simply the best agents in Town!
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
4/5
TrustpilotTamara was a great help!
Tamara was a great help! She was friendly and approachable and helped us find what we needed with ease and gave us enough time to process things and make sure we weren’t rushed into any decisions :)
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotI’ve recently moved into the rental…
I’ve recently moved into the rental market after many years. The flat I moved into was almost faultless, but there were some small issues which needed fixing. Charlotte arranged for these to be fixed really quickly, and let me know what was happening within a few hours of me reporting them. Just a really good service - thanks Charlotte.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
Trustpilotgreat service received from the bay…
great service received from the bay office
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotGreat service
Great service - I received offers on the first day of viewing and they were very helpful in keeping communication going through myself and the buyer in the sale process.
5/5
TrustpilotHaving dealt with CPS over a number of…
Having dealt with CPS over a number of years, I have found them excellent in looking after all the students needs. All the team are very helpful in the full management of all my houses. Yours Robert Jarman(landlord).
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
4/5
TrustpilotThe staff go the extra mile in helping…
The staff go the extra mile in helping landlords through this difficult time,they are very helpful in advising where items which are required can be purchased,Always happy to help
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
4/5
TrustpilotVery good at firstcps homes review
Very good at first, and very helpful becauseof how nice and informative they were. A bit picky with how they want the hisrsntor forms but other than that, good so far
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotExcellent service as always
Rating only, no written review.
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotWe had a meeting with Tamara who got us…
We had a meeting with Tamara who got us a house chose and secured within an hour. Really helpful and made the process so quick. Thanks Tamara!!
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
TrustpilotProfessional, intuitive and experienced.
I'm very happy with CPS. Their professionalism managed to get the sale of my house across the line under very trying conditions imposed by the Welsh Parliament's over reaction to the issues of 2020. After the first buyers pulled out (which was expected), the intuition of the sales staff, quickly matched the property with a second opportunity which turned out to be iron clad. Very grateful and appreciative of their efforts! A celebratory bottle is on it's way!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
CPS Homes is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2019.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Cardiff (34 Woodville Road) has the most, with 2,045 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,741.
The two CPS Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
