5/5
GoogleThe staff was really helpful and friendly Billy
Agent replied · 11 June 2024
Thank you!
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,654 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,654 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,219
Reviews on Trustpilot
Business-wide
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Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every CPS Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat help, very informative Lots of love Harry
5/5
GoogleHelpful team and far better than local competitors.
5/5
GoogleGood experience with Billy for our second year house:)
5/5
GoogleEllie was super lovely and understanding, 5/5 experience!
5/5
Googlei have always found Cps easy to deal with and Charlotte Atwell
Agent replied · 11 June 2024
Thanks for the 5 stars and your comments Nicholas - much appreciated :)
5/5
GoogleThank you Charlotte for dealing with our maintenance issues very promptly and professionally
Agent replied · 11 June 2024
Thanks Chloe, so pleased we could help. Our maintenance team are fab, we've got a great team for sure :) You know where to find us if you're experiencing any other issues throughout the tenancy & don't forget to check out the how to guides on our website too.
5/5
GoogleThe service here is excellent and everyone is very friendly and helpful! Would definitely recommend
5/5
GoogleVicky was so lovely and really helpful for finding our house!
5/5
GoogleBilly was fantastic and helped me secure somewhere ready for after I graduate!
Agent replied · 11 June 2024
Hi Charli! That's amazing - glad you've had such a positive experience with us and great service from Billy, we'll be sure to pass your lovely comments across to him :)
5/5
GoogleCath Taylor is so friendly, kind and quick reply to the question and doubt we had with the property.
5/5
GoogleSpeedy response from Vicki regarding the replacement of our broken washing machine in rented flat- Cheers!
Agent replied · 11 June 2024
Thanks Jack! Vicki is just fab isn't she - glad you had a great experience and you know where we are if you need any more help in future.
4/5
GoogleKarolina Wabia was extremely helpful when we were moving out and made the process easy for us!
5/5
GoogleBilly was very helpful in aiding us in playing the holding fee and to find the right property for us
Agent replied · 11 June 2024
Fab, thanks for the 5 star review Leah and glad we could help, hope you love your new home!!
5/5
GoogleCath Taylor, has looked after me in a professional kind way, very impressed with this service and care.
2/5
GoogleLargely unhelpful. I’ve contacted 3 times over the last 6 weeks and still haven’t had my deposit returned
Agent replied · 11 June 2024
Hi Greg, Thank you for your review and for bringing this to our attention. You're quite right; looking at our internal notes, our communication to you could and should have been better during this deposit return process. We apologise for this. Your landlord has informed us that he will be handling the deposit return himself, as is his right, so we trust he will be in contact with you shortly in order to further things. Should you need anything else from us, please don't hesitate to get in touch. Kind regards, The CPS Homes Team.
5/5
GooglePrompt and efficient service from Charlotte Atwell CPS re renewal of my HMO licence. Thank you
Agent replied · 11 June 2024
Thank you for taking the time to leave a review, it's much appreciated and we're very pleased to hear you've had a positive experience with us.
5/5
GoogleI’m a new landlord and have found CPS to be really helpful with a positive experience throughout.
Agent replied · 11 June 2024
Great to hear, thanks Rachel for taking the time to leave us a review :D
5/5
GoogleExcellent service from start to finish Cath was amazing, would highly recommend. Incredibly professional.
Agent replied · 11 June 2024
Hi Zoe, so pleased to hear this! Cath will love reading it :D Hope you have a fab weekend and thanks again for taking the time to leave these comments.
5/5
Googleexcellent service with cps. been with them for 20 years now never had a problem always happy to help .
5/5
GoogleThank you to Patch Horrocks for dealing with my deposit professionally and making me feel valued as a tenant.
5/5
GoogleI would like to thank Charlotte Atwell for all her work that she carries out managing my property making my life stress free!!!
Agent replied · 11 June 2024
Thanks for your kind comments Rob and taking the time to share them. Very pleased to hear you've had such a great experience with us - 'stress-free' is exactly what we're aiming for when it comes to looking after and supporting our managed landlords.
5/5
GoogleAs a landlord I have had several letting agents but CPS are the best. Friendly and efficient.
Agent replied · 11 June 2024
Thank you Michael for these kind words and taking the time to leave us a review. We’re delighted to hear that you’ve had such a positive experience with us.
5/5
GoogleCPS has been awesome. Cath has been the most efficient advisor I have dealt with so far
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,044 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,740.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
