5/5
Googlebethany was great today, informative and efficient with viewings
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,658 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,658 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,223
Reviews on Trustpilot
Business-wide
Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every CPS Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Googlevery helpful and Roath made the process very easy!
5/5
GoogleAmazing service, so helpful, knew everything we need to know
4/5
GoogleThey were really helpful in ensuring that all details were met. Very flexible and accommodating.
5/5
GoogleJordan was amazing in helping us get an apartment. Thank you!
5/5
GoogleStaff were all very friendly and offered loads of helpful guidance, making the process much easier
5/5
GoogleSuch amazing help finding our 2nd year house ! Would recommend
5/5
GoogleLovely people, sadly the keys of one of the houses we were going to view didnt work but other than that great experience
5/5
GoogleEveryone was very kind and helpful. Helped us find a lovely 6 bed house
5/5
GoogleFlorence was lovely and very helpful made finding a good house a lot less stressful
5/5
GoogleMy wife and I have used CPS since 2015 and have always been pleased with the service we have received. Thanks Rhys.
5/5
GoogleVery lovely team made finding a house very easy expesicaly roath she helped make the process super simple for all of us !!
5/5
GoogleThanks for Florence Bailey and CPS Homes finding me a new home. Florence made the process sommthly and efficient. Highly recommend.
5/5
GoogleI have been using CPS for over 15 years and they have not once let me down in renting out or organising my properties - highly recommend them
5/5
GoogleVery fast response times, very nice team, and all around a great experience. We viewed a property and were able to move in in less than a week, so very efficient!
5/5
GoogleSigned a house contract after viewings with Flo. She was very helpful and efficient, clear on pricing and the budget we provided. Made the process very easy.
5/5
GoogleBethany was extremely helpful and answered all of our questions insightfully about our new home. I’m grateful for the help we received and would recommend her as an agent at CPS homes!
5/5
GoogleFlorence was absolutely amazing with us, she was so helpful and such a lovely person. Made finding our 2nd year student house less stressful. Couldn’t thank her enough 🫶🏼 …
5/5
GoogleExcellent service. Ive been with CPS for a few years and they have been outstanding. They are always there for me if I need any advice or have any queries and are professional and knowledgeable - keeping me up to date with any regulatory changes and advising me what to do. Im very pleased with the vast of range of services they offer.
5/5
GoogleI bought 2 student let properties from CPS 6 year's ago. Their service from purchase, to fully managing them has been 5 star. CPS is very professional, quality agent, that I can thoroughly recommend. A massive thank you to all the staff involved who are always there to help.
5/5
GoogleI have been using CPS for over 15 years as a landlord. The service in which I have received from the manager, Rhys and his colleagues has been outstanding over the years and will continue to do so with CPS. I would definitely recommend CPS for any landlords looking to rent thier properties. Thanks for your help as always! Well done to Barry for the continued success in creating this professional company. Mr H Hirani
Agent replied · 23 November 2024
Thank you, Mr. Hirani, for your continued trust in CPS Homes over the past 15 years, we're delighted to hear that Rhys and the team have consistently provided outstanding service. Your recommendation means a lot to us, and we look forward to continuing our partnership.
5/5
GoogleWe had such a great experience with Max from CPS homes. He helped to make the process smooth sailing, efficient and enjoyable! We viewed three houses and were successful with one of these and he answered any questions we had to ask. Thank you Max :)
5/5
TrustpilotVery quick and easy to sort out
Cameron Wilkinson was incredibly helpful with providing us with all of the information we needed to secure a house for our second year at university. Considering that this is an extremely busy time of year for CPS homes, we were impressed by the efficiency and ease of sorting out our contract, which overall made it a much less stressful - and actually an enjoyable - experience.
5/5
TrustpilotGreat customer service max was…
Great customer service max was unbelievably helpful!! Would come again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,048 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,744.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
