Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with CPS Homes. I requested a virtual viewing as I wasn’t able to attend in person, but they were unwilling to accommodate this. Instead, they offered to send a video of the flat, which I never received.
Danny · 29 August 2025 · CPS Homes Cardiff (34 Woodville Road)
Agent replied · 10 June 2024
Hi Danny, we’re really sorry to hear about your experience and the frustration it caused. What you’ve described falls short of the service we aim to provide, and we completely understand your disappointment. We’ll be investigating what happened internally to make sure it’s addressed, and if you’d like to share any further details, please feel free to contact us directly at feedback@cpshomes.co.uk.
★★★★★ 5/5
Trustpilot💙🩷Outstanding support from Chelsea and…
💙🩷Outstanding support from Chelsea and Nathan💙🩷
Mary · 29 August 2025 · CPS Homes Cardiff (66 Albany Road)
★★★★★ 5/5
TrustpilotSandra Rebelo
Has been a very good experience with CPS homes. Very professional and any issues are quick solved
Sandra · 28 August 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 1/5
TrustpilotThe worst.
Do not under any circumstances go with this company especially if you are a new uni student joining in september. Do yourself a favour and avoid them like the plague!
Harry · 21 August 2025 · CPS Homes Cardiff (66 Albany Road)
★★★★★ 5/5
GoogleI had the pleasure of working with Chelsea when purchasing my property through CPS, and she was absolutely amazing!
She was professional, attentive, and communicated throughout the entire process - adding me on WhatsApp and always available to provide personal care and reassurance.
As a first time buyer, Chelsea made sure every detail was handled smoothly and kept me informed every step of the way even when my own conveyancer wasn't communicating what I needed - I couldn’t have asked for a better experience and would highly recommend her and CPS to anyone looking to buy a property!
Edd · 20 August 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 11 October 2026
Thanks so much for the lovely review Edd! We’re thrilled Chelsea made the process smooth for you and will be sure to pass on your kind words to her. Enjoy your new home :)
★★★★★ 5/5
GoogleI had a great experience with CPS Homes Lettings. They recently helped me extend my home agreement and promptly resolved any issues that came up. A special thanks to Rhiannon Hughes, who was incredibly helpful, responsive, and professional throughout the entire process. Her support made everything smooth and stress-free. Highly recommend!
Shahrukh · 10 August 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
GoogleChelsea and Angela were fantastic throughout the entire process. They were always available to answer our questions and never once grew tired of our frequent requests to see the property again. Professional, approachable, and genuinely happy to help, they made everything feel seamless from start to finish. We’d gladly work with them again and will be recommending them to our friends without hesitation..
Femi · 8 August 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 11 October 2026
Thanks so much, Femi! We’re glad Chelsea and Angela made the process feel easy and enjoyable for you, and we really appreciate the recommendations.
★★★★★ 5/5
GoogleExtremely happy with the service I received when selling my house with CPS Homes. I would highly recommend them. All the staff I dealt with were very knowledgeable, friendly and helpful. 5 star service.
Justine · 28 July 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 11 October 2026
Really appreciate your lovely feedback, Justine! Great to know the team made selling your home such a positive experience.
★★★★★ 4/5
TrustpilotHighly Recommend
An excellent letting agency! Nikki Hamer was incredibly helpful and professional throughout the entire process.
Yaser-jj · 25 July 2025 · CPS Homes Cardiff (66 Albany Road)
★★★★★ 5/5
GoogleAwesome
Rute · 17 June 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
GoogleRating only, no written review.
Mehran · 7 June 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 11 October 2026
Thanks Mehran for the 5 stars!
★★★★★ 1/5
GoogleRating only, no written review.
Ollie · 27 May 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
GoogleFriendliest and least stressful renting experience I've ever had! Shout out to Jessica for being a star :)
Lemony · 20 May 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 4/5
GoogleI had a positive experience with my flat inspection this week - Amber was very friendly and helpful, responding very timely to get a couple of issues sorted. Very grateful for the service.
Celeste · 14 May 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 26 May 2025
Thank you so much for your kind feedback Celeste - we’re really glad Amber was able to help and get things sorted quickly for you. She’ll be so pleased to know you had a positive experience!
★★★★★ 5/5
GoogleJessica Jones was great at showing me round the flat I’m looking to rent! Very easy to talk to and answered all my questions! Very approachable, friendly and professional manner about her.
Amit · 1 May 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
TrustpilotNathan is a pro!
Nathan was really helpful when we were searching for a house back in 2022. We didn't manage to find anything at the time as the market was crazy, but we've recently asked him to take a look at the house we ended up buying for advice on how to best renovate to sell. Nathan went above and beyond to offer really great advice and produce a report of comparable sold properties in the area. We're very grateful and hope to sell with him when the time comes. Thanks Nathan!!
Lucy · 24 April 2025 · CPS Homes Cardiff (66 Albany Road)
★★★★★ 5/5
GoogleEverything went smoothly, Marta Popis was very helpful
Great experience
Sara · 15 April 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
GoogleWe sold our house in Penylan through CPS Albany Road branch . I have to say the service was excellent , very professional and friendly. Nathan came out initially to value and was so helpful and friendly while obviously having a very good understanding of the market . Scott did a fantastic job of the video and photos to show the house at its best. Angela , Sian and Nathan all carried out viewings and we always received feedback which was a really important issue for me . Tiffany was always lovely and helpful and well organised and Chelsea did an excellent job of following through the sale to completion once an offer was accepted . All in order we had an excellent experience with the service we received from CPS and would not hesitate to recommend them.
Janet · 10 April 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 26 April 2025
Hi Janet, thank you so much for the wonderful and detailed review! We're so happy to hear you had such a positive experience with the whole sales team at CPS Homes. We truly appreciate your recommendation and are thrilled we could help you sell your home. Thanks again!
★★★★★ 5/5
GoogleI had a fantastic experience renting out my flat with Florence at CPS Homes. She was incredibly helpful and professional throughout the entire process. I was amazed that the flat was rented out so quickly, after just the first viewing, and for the exact monthly price I was hoping for. Flo's efficiency and expertise made everything smooth and stress-free. I highly recommend Flo!
Marek · 27 March 2025 · CPS Homes Cardiff (34 Woodville Road)
★★★★★ 5/5
GoogleCPS managed a rental property for us over a number of years and then they acted as our agent to sell the property. Throughout the relationship CPS were very helpful.
Martyn · 27 March 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 11 October 2026
Hi Martyn, thank you so much for your kind review! We’re so pleased to hear that we could support you throughout both managing your rental and selling the property - we really appreciate your continued trust in CPS Homes.
★★★★★ 5/5
GoogleRating only, no written review.
Bertie · 27 March 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 26 May 2025
Thanks Bertie for the 5 star review!
★★★★★ 5/5
GoogleRating only, no written review.
Sophie · 26 March 2025 · CPS Homes Cardiff (66 Albany Road)
Agent replied · 26 April 2025
Thanks Sophie for the 5 star review!
★★★★★ 5/5
TrustpilotMarta Popis-Maciag, kind and helpful…
Marta Popis-Maciag was very helpful when we had to renew our contract for signing on another year in our flat. She was kind and very quick to get back to us on anything that we needed help with. She made the experience easy.
Joseph · 24 March 2025 · CPS Homes Cardiff (66 Albany Road)
★★★★★ 5/5
GoogleNikki was a great help with our process!
Emily · 15 January 2025 · CPS Homes Cardiff (34 Woodville Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
