5/5
GoogleRating only, no written review.
Trusted Agent profile
Cox and Co estate agents in Hove and Edinburgh
★★★★★
448 reviews across 2 offices and 3 platforms
Cox and Co has two offices, in Hove and Edinburgh. Together they have 448 reviews on three platforms, rated 4.8 out of 5 overall.
Our offices
Cox and Co's two offices, most reviewed first. Each has its own page.
Latest reviews from every Cox and Co office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCompetitive price. Effective management.
5/5
GoogleCox team always available and provide sensible and effective responses
5/5
GoogleChina-Jane at Cox and Co was extremely helpful and quick at replying to our emails and quires. Would highly recommend.
5/5
GoogleWarm and helpful agents who fixed any issue we encountered. Great agency from the start of the lease to the very end
5/5
GooglePrompt professional advice, clearly explained. We would use China and Cox&Co again to help with mortgages.
5/5
GoogleI found their service very good, they found a great rate for my personal mortgage and I would have no hesitation recommending them to anyone. Thanks guys.
Agent replied · 11 June 2024
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleCox and co were great to deal with, China and Niall made the whole process quick and easy. I will 100% be using Cox & co again in the future.
5/5
GoogleChina-Jane provided quick and transparent advice on our upcoming mortgage renewal, outlining in detail all of the options available to us. Very useful for cutting through the confusion - thanks!
5/5
GoogleNiall was absolutely fantastic. He was friendly and helpful, keeping us updated and informed throughout the process which was such a relief for us as first home buyers.
5/5
GoogleGreat experience with Cox & Co, particularly the help from China-Jane on sorting out a new mortgage product that gave me a great deal. Will absolutely use again.
5/5
GoogleNiall kept me informed every step of the process from the very beginning right through to full mortgage offer. Cannot recommend Cox & Co enough. Huge thankyou from Logan and Tracy Stewart
5/5
GoogleJohn talks about mortgages and property investment in a way that is easy to understand for someone that has little experience when it comes to property investment. He holds nothing back in telling you the real deal when it comes to property and mortgage advice. His guidance when it comes to the property market in Edinburgh has been invaluable. Do not miss out on the chance to use Cox & co's mortgage broker service or for investing in buy to let property.
5/5
GoogleAmazing service! I am first time buyer and was daunted by the process of applying mortgage. Niall contacted me and gave me a very realistic and honest idea about my borrowing potential. Throughout the entire process, Niall responded to my emails quickly and outside working hours. I feel he really went above and beyond to maintain contact and keep the stress free at the application preliminary stage. 5 star service for sure!
5/5
GoogleCox & Co have managed our property for the past few years. We have found them to be professional, efficient in dealing with any issues which arise and very competitive regarding rates. Mike and Ashley are a pleasure to work with. We wouldn't have any reservations recommending Cox & Co.
5/5
GoogleMy experience of Cox and Co, and more specifically China-Jane who handled my case, was that they are a detailed, skilled and slick mortgage service. I was kept in the loop at all times and China handled all of the most awkward requests from the mortgage providers with good humour and patience. Cox and Co are a little more expensive than other providers, but this is definitely a case of 'you get what you pay for.'
5/5
GoogleI have worked with and known Cox and Co for many years now and it is no surprise that they have established themselves as a major player in the Edinburgh Property market. All the staff are very customer focussed and have a genuine willingness to help. They also arranged an excellent mortgage for me - so much more helpful than going to my bank!
5/5
GoogleIncredibly high-standard service, with impeccable attention to detail and extremely fast turnaround times. I have worked with China-Jane at Cox&Co on several residential property purchases over the past 6 months. Some of these were particularly tricky deals, requiring bespoke mortgage arrangements and precise timing to optimise the structure of my portfolio. Cox&Co delivered on every level, with excellent communication and service to ensure transactions occurred quickly and without disruption. They have provided me with an extremely valuable service from outset, and I look forward to continuing to work with them for future transactions.
5/5
GoogleI couldn't rate the service from Niall at Cox & Co more highly. Niall's expertise arranging our mortgage made buying our first house quick and painless. We received all the advice and explanation that we needed every step of the way, and Niall was always on hand to chase the lender (and us, on occasion!) when necessary. The office location is also incredibly central and really handy for popping by when required. We were made to feel very welcome by Director John Cox - a lovely company to deal with from start to finish.
5/5
YellFantastic 5* Service
Niall helped us with our Insurances and gave us comparisons which made things simpler to understand. I would definitely recommend Cox & Co to all. Thanks Again.
Agent replied · 10 October 2026
Thankyou so much for your review.
5/5
GoogleEfficient, professional and friendly service provided by China for mortgages
1/5
GoogleViewed a property last year with this company, Mike one of the property managers was very unhelpful and I can concur with the other negative reviews on here that they are indeed rude and obnoxious to deal with, steer clear!
5/5
Googleexcellent experience - i manage my property via Cox & Co and source properties through Kieran @cox and co - could not recommend them enough
5/5
GoogleChina Jane's mortgage knowledge and service was fantastic! She was helpful and patient every step of the way; and she answered all my questions promptly. I'd highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Cox and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Cox and Co branches are among EA Masters 2026 winners.
EA Masters 2026: 1 Gold across one branch.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, SalesHove
Source: Best Estate Agent Guide 2027 results, as published.
The British Property Awards
Cox and Co and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 2021
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Regional Estate Agent, South East (Sussex)Hove
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Cox and Co
Which Cox and Co office has the most reviews?
Hove has the most, with 288 reviews rated 5.0 out of 5, followed by Edinburgh with 160.
Where are the Cox and Co offices?
Has Cox and Co won any awards?
Yes. In The Trusted Agent 2026 awards, BN3 won Trusted Agent. At EA Masters 2026 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2021.
