Trusted Agent profile

Coulby Conduct estate agents in Middlewich and Northwich

3.9

★★★★★ Good

161 reviews across 3 offices and 2 platforms

Coulby Conduct has three offices, in Middlewich and Northwich (two offices). Together they have 161 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

4.1 / 5

153

Reviews on Google

All 3 offices

Yell logo

1.6 / 5

8

Reviews on Yell

All 3 offices

Our offices

Coulby Conduct's three offices, most reviewed first. Each has its own page.

Latest reviews from every Coulby Conduct office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Yell

Very Unprofessional Oufit - Poor service

Absolutely unprofessional service, whoever is running that operation wants a kick up the back-side. Made 2 viewings to see a property on the first viewing they rang up 10 mins before the viewing to cancel, on the 2nd viewing they didn't even turn up. When we rang to ask where they were, there was no explanation just an apology, they then said we do the viewing later in the day. Even though the office was clearly manned they didn't even offer to send someone round to come and open up. We wasted around 3 hours of our time with these clowns and decided not to arrange a viewing for a third time. total shambles.

MarkJ-1358 · 25 October 2021 · Coulby Conduct Northwich (44 - 46 High Street)

1/5

Google

Oh dear! A warning to anyone letting their property be managed by these people, we are carrying out essential repairs having bought one of their ex rental properties. Much of the damage has been caused by really shoddy work carried out by cowboys (apologies to any cowboys). They had even opened up a hole in the floor to put all their rubbish, both building debris and lunch etc. under the floor. Unfortunately this is the level of work you get when work is carried out by tradesmen offering too cheap to be true deals! It’s a shame they seem to be managing many of Northwich’s older properties, which need a little tlc to preserve the local heritage. Very sad.

Nikki · 23 October 2021 · Coulby Conduct Northwich (30 High Street)

1/5

Google

Rating only, no written review.

Stephen · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hello Stephen Sorry to see that you were not able to rate us more highly. If you would like to provide further feedback, we would of course be pleased to take this on board.

5/5

Google

Rating only, no written review.

Dave · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hi Dave - great to see that you gave us 5 stars, we appreciate your feedback.

4/5

Google

Rating only, no written review.

Steve · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hi Steve, Thank you so much for reviewing our service, we appreciate you taking the time and look forward to hearing from you again in the future.

5/5

Google

Very pleasant staff very helpful lovely experience whilst buying our property hight recommended

Katy · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Thank you Katy - We are really pleased to hear that you had such a great experience with us.

5/5

Google

Dev delt with us all the way though buying and selling our properties. He was all ways there to answer are questions and explain the process.

Dan · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

AMAZING DAN!!! Glad we made it happen.

4/5

Google

Excellent chat with a member of staff who was extremely helpful and knowledgeable. He put me at ease and explained alot of things that I needed to know.His advice was invaluable. Thank you

Felicity · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hi Felicity, Thank you very much for the feedback. Please let us know if we can provide any further help for you.

1/5

Google

They agree to have your property to sell so other estate agent cannot sell your property (selfish and unprofessional a person named Dan whom I suspect thinks this is a winning scenario). Score Zero

Heather · 11 October 2021 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hi Heather, could you please give me more information with reagrds to your review, as we don't have anyone by the name of Dan working for the Company.

5/5

Google

The staff were friendly and kept me informed during the whole process. I would certainly recommend their services to any other potential vendors

Jeff · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Thank you Mr Roll for the kind review!

5/5

Google

All the Staff are friendly and willing to help, above and beyond their hours. Found the process very easy with their help. Thank-you to all the Staff at Coulby Conduct.

Sue · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Thank you for the kind words.

5/5

Google

We are so glad that we chose the Middlewich branch of Coulby Conduct Estate Agents to market our house. All the staff were professional at all times whilst maintaining a friendly and approachable manner. They were most helpful in all aspects of our sale and my wife and I would not hesitate to recommend them to others.

Dave · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 9 June 2024

Thank you again for using Coulby Conduct Estate Agents!

5/5

Google

My wife and I cannot recommend Coulby Conduct highly enough. Throughout the selling process they have demonstrated the utmost professionalism. They conducted an excellent initial survey and valuation, then took a tremendous amount of time and effort in creating a superb portfolio of photographs. Finally they kept us fully informed with news of viewings, feedback and offers. In short an excellent service from start to finish and very good value for money - thank you.

Andrew · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 9 June 2024

Thank you again for this amazing review.

2/5

Google

No comment

Rod · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Hi Rod, is there any possibility that i could get some feedback on the review if you wish to enclose this privately then please email middlewich@coulbyconduct.co.uk and i will be glad to get the bottom of the issue. regards Dev

5/5

Google

Excellent, sold within 24 hrs of going in the market!

Neil · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Thank you Mr Harmer for the review.

5/5

Google

The sale of my property was handled both pleasantly and efficiently with very good local service.

Isabel · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Thank you for the review, we hope to see you again soon one day.

5/5

Google

Made buying my house an easy and stress free time. Very pleased with all they did for me.

Ian · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Great Ian thank you. I hope everything is good with the new home.

5/5

Google

Dev helped me through the process of buying my first home! He was very helpful throughout and responded straight away when I asked questions. Very happy! Thank you!

Emily · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 13 June 2024

Thank you soo much Emily, i hope you are happy in your new home.

1/5

Google

AVOID AT ALL COST! Absolutely appalled at the lack of service and professionalism from this company, where to start? They have had the property to let for 9 weeks, numerous calls later and on the 3rd complaint they've acknowledged they dont have a key to show people around, no enquiries probably because it took ages to get a board up which only happened after we mithered for it. The manner in which the staff answer the phone (when someone can be bothered to) is utterly appalling, the attitude is aggressive and rude at best 2 previous calls of complaint to which I asked for senior management to call me back, still waiting, today I am informed theres now a £75 + vat fee to withdraw from Coulby Conduct, hilarious considering they have done nothing!! Absolutely nothing not a thing, not even shared the letting on their social media account , If you are in need of an estate agents I would advise you look elsewhere!

Tracey · 11 October 2020 · Coulby Conduct Middlewich

5/5

Google

From our first viewing to the completion day Dev was nothing but efficient and extremely helpful. Buying our first home was made easy with his help, would highly recommend.

Ella · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

Fantastic Ella, Thank you very much i hope you and Mr are very happy in your new home.

5/5

Google

Excellent service from Dev at Coulby's, he's a credit to his employer and the estate agency business. A job very well done, we thank you very much and wish you well in your career :-)

Deborah · 11 October 2020 · Coulby Conduct Middlewich

Agent replied · 11 June 2024

WOW WOW... What kind words these are thank you Mrs Johnson.

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Questions about Coulby Conduct

Which Coulby Conduct office has the most reviews?

Middlewich has the most, with 69 reviews rated 4.2 out of 5, followed by Northwich (30 High Street) with 64.

Where are the Coulby Conduct offices?

The three Coulby Conduct offices, by town:

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