Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
1,155 reviews across 6 offices and 2 platforms
Coopers Residential has six offices, in West Drayton, Ruislip, Ruislip Manor, Hillingdon, Uxbridge and Hampton (Middlesex and Surrey). Together they have 1,155 reviews on two platforms, rated 4.9 out of 5 overall.
1,125
Reviews on Google
All 6 offices
30
Reviews on Facebook
Business-wide
Coopers Residential's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAlfie was very friendly and helpful at our viewing, and prompt with his email responses.
Hi Yash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie at Coopers Ruislip Manor has been amazing. We had a very long sale completition and he has kept us informed every step of the way. He has been so patient and been in contact with us nearly every day to push the sale through, I can’t praise him enough. Thank you Alfie for sticking with us through this complicated sale 10 out of 10.
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThe initial prompt meetings with Greg then the ongoing help with Alfie were excellent. With quick responses were helpful from start to finish. Alfie kept me informed from start to finish with the sell of my Mum's house. I would highly recommend Coopers to anyone. Thanks again.
Hi Dawn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe recently sold our house with Coopers and had a great experience. Greg was amazing throughout the whole process, he was trustworthy, kept us up to date and provided great advice not only on our sale but also on our onward purchase. Ben and Alfie were also fabulous. Highly recommend this team, they really stood above many other agents in the area.
Hi Tanya, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and the team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg was excellent throughout the process of selling - supportive, responsive and professional, giving good straightforward advice. Would highly recommend.
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you to Coopers for finding us the right house, and particularly to Greg for helping to keep things moving all the way to exchange. We would definitely use Coopers again in the future.
Hi Fern, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg Brayley works very proactively for his clients. At all times he has been friendly, supportive and highly professional during our house sale. He is a very thoughtful communicator, keeping us updated at every stage of the process. His advice and guidance has been invaluable to us, from marketing our property to recommending an effective legal team to carry out the conveyancing for us. We would highly recommend working with Greg, either to sell or buy your property. Thank you so much Greg, your efforts on our behalf are very much appreciated.
Hi Mary, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI recently bought a house through Coopers in Ruislip and had a really positive experience from start to finish. Ben Marron dealt with the process from the start, and he was excellent throughout. He was always helpful, on top of everything, and very understanding of the situation. Having dealt with a number of estate agents in the past, my experiences haven’t always been great. This time was different. Ben really took the time to hear me out, understood the situation, and handled things accordingly. The whole process felt smooth, well-managed, and far more personal than what I’ve come to expect in the industry. I’d happily recommend Coopers and would definitely use them again in the future.
Hi Sami, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleJust like to say Greg Brayley and his team were superb. From start to finish they kept us fully informed. Visited the property weekly. Got back to us promptly with any information. We couldn't have asked for more. Truly professional and easy to deal with.
Hi Mick, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and the team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleSold my flat through Coopers, was a difficult process, but Alfie at Coopers really helped smooth out the sale and got us over the finish line, when we thought we wouldn't.
Hi Alex, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent service from all members of staff. Easy to approach and always made you feel comfortable. Brilliant people.
Hi Conor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThanks the team at Coopers for helping us complete the sale of our home, especially Ben. He was responsive, helped overcome challenges and kept on top of the sale throughout the process. We would happily use Coopers again in future.
Hi Jamil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent service from all members of staff. Easy to approach and always made you feel comfortable. Brilliant people.
Hi Conor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie was extremely helpful while we sold our flat. Was always available to answer questions and made the process as easy as possible. Wouldn’t hesitate to use coopers again. Highly recommend anyone from the team.
Hi Liam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie and the Team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
FacebookI’m honestly heartbroken writing this review. I’ve trusted Coopers to manage my property for over 10 years under a fully managed service, believing they were taking care of my home while I was busy living my life and working hard elsewhere. What I’ve now discovered has left me shocked, upset, and completely let down. The state of my property after the tenant moved out is beyond words, mould, cracks in the walls, doors that don’t fit, patchy paintwork, and furniture left behind. There’s even a yellow film on the walls that suggests someone was smoking indoors. I sent photos of this to Coopers, expecting urgency, empathy, or at the very least, acknowledgment. Instead, my email was brushed off and my photos ignored. Even more painful is the dismissive tone I’ve received from staff like Olivia, who seem to take no responsibility and imply that because I once did a quick visit months ago, with the flat full of furniture, I somehow approved the condition. It feels like gaslighting. I wasn’t there to inspect, I was trusting the agents I was paying to do that. Throughout the years, my emails have been ignored. There was no proactive contact. No proper inspections. I’ve now been told that they don’t carry out formal inspections unless requested and that they don’t even keep records of visits. So what exactly was I paying for all this time? This isn’t just about money, it’s about trust, responsibility, and the emotional toll of seeing your home fall into disrepair while you believed it was being looked after. I feel completely failed by Coopers. To any landlord considering using them: please think twice. I would never want anyone else to feel the way I do right now, upset, angry, and taken advantage of.
5/5
GoogleWe recently sold our house with Coopers and had a great experience. Greg was amazing throughout the whole process, he was trustworthy, kept us up to date and provided great advice not only on our sale but also on our onward purchase. Ben and Alfie were also fabulous. Highly recommend this team, they really stood above many other agents in the area.
Hi Tanya, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and the team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg was excellent throughout the process of selling - supportive, responsive and professional, giving good straightforward advice. Would highly recommend.
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you to Coopers for finding us the right house, and particularly to Greg for helping to keep things moving all the way to exchange. We would definitely use Coopers again in the future.
Hi Fern, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreg Brayley works very proactively for his clients. At all times he has been friendly, supportive and highly professional during our house sale. He is a very thoughtful communicator, keeping us updated at every stage of the process. His advice and guidance has been invaluable to us, from marketing our property to recommending an effective legal team to carry out the conveyancing for us. We would highly recommend working with Greg, either to sell or buy your property. Thank you so much Greg, your efforts on our behalf are very much appreciated.
Hi Mary, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI recently bought a house through Coopers in Ruislip and had a really positive experience from start to finish. Ben Marron dealt with the process from the start, and he was excellent throughout. He was always helpful, on top of everything, and very understanding of the situation. Having dealt with a number of estate agents in the past, my experiences haven’t always been great. This time was different. Ben really took the time to hear me out, understood the situation, and handled things accordingly. The whole process felt smooth, well-managed, and far more personal than what I’ve come to expect in the industry. I’d happily recommend Coopers and would definitely use them again in the future.
Hi Sami, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleJust like to say Greg Brayley and his team were superb. From start to finish they kept us fully informed. Visited the property weekly. Got back to us promptly with any information. We couldn't have asked for more. Truly professional and easy to deal with.
Hi Mick, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and the team at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie at Coopers Ruislip Manor has been amazing. We had a very long sale completition and he has kept us informed every step of the way. He has been so patient and been in contact with us nearly every day to push the sale through, I can’t praise him enough. Thank you Alfie for sticking with us through this complicated sale 10 out of 10.
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleRating only, no written review.
Thank you for your feedback. We have searched our database and cannot trace your name, unfortunately we do experience some fake google reviews, so we would be grateful if you could provide your contact number and address to allow us to respond fully.
5/5
GoogleThe initial prompt meetings with Greg then the ongoing help with Alfie were excellent. With quick responses were helpful from start to finish. Alfie kept me informed from start to finish with the sell of my Mum's house. I would highly recommend Coopers to anyone. Thanks again.
Hi Dawn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg and Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 607 reviews rated 4.9 out of 5, followed by Ruislip with 596.
The six Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum.
