Trusted Agent profile
★★★★★
699 reviews across 3 offices and 2 platforms
Circa has three offices, in London (two offices) and South Woodford. Together they have 699 reviews on two platforms, rated 4.7 out of 5 overall.
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Circa's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Dear Brittany, Thank you for taking the time to post this very positive review. Carina was delighted to have been able to help you and we hope you will be happy in your new home.
1/5
GoogleDefiantly fake review going on here, you really should have a look of other bad review. This is the real review. They will charge you 400 pounds for light cleaning, more than 1000 pounds in total includes damage was not done by you and can’t be locate in Check-In report. and won’t find solution for you to take your deposit back. They treat you like walking wallet, not client. And of course, they will always tell you it’s our fault , see it your self. Defiantly will not recommend. Bloody vampires to their landlords and to their tenants. And I update. After disputing with DPS we get our money back. Took us literally months to go through this. So advice is DONT GO WITH THEM
Dear Jie, I am sorry you feel that you were not treated well. I can assure you that none of the reviews on this site are ‘fake’. I know that the head of our Property Management team is in touch with you and I hope we can resolve the issues you have raised. Dear Jie, Further to your update we are pleased that the Tenancy Dispute Service were able to resolve the issues. We are very sorry that you chose not to engage with us in trying to settle the matter informally. We very much regret that you had an unhappy experience , despite our property management team doing such things as organising a replacement for the key which you lost, without charge. We wish you well for the future. We would however, reiterate that to our knowledge none of the reviews here are fake and it is most regrettable that you are able to make such allegations without having to provide any evidence.
5/5
GoogleI have found Circa London Ms. Manuela very professional in her works. She has indeed done everything that I could have wished for to make the sale of my apartment gone through smoothly. Really appreciate the way she helped both the seller and the buyer to make the deal possible.PositiveResponsiveness, Quality, Professionalism, Value
Dear Michael, Thank you for your review. We are so pleased the sale went through relatively smoothly. It was a pleasure to act for you and we hope we may do so in the future.
5/5
GoogleReally impressed by their service, Liam the letting team very quick response times. Efficiently helped us rent out our apartment even in COVID-times and shows how knowledgeable Circa are about the market. Would highly recommend to anyone looking for agents to manage their properties.PositiveResponsiveness
Dear Mr Lam, We are delighted to have been able to secure a good tenant for you in these challenging times. Thank you very much for this great review.
5/5
GoogleRating only, no written review.
Dear Massimiliano, Thank you for taking the time to post your review. We are delighted we were able to help.
5/5
GoogleRating only, no written review.
Hi Olivia, Thank you so much for the 5 Stars. We really appreciate the feedback.
5/5
GoogleRating only, no written review.
Hi Richmond, Thank you for posting this review. We are delighted we were able to be of service.
5/5
GoogleRating only, no written review.
Dear Brittany, Thank you for taking the time to post this very positive review. Carina was delighted to have been able to help you and we hope you will be happy in your new home.
5/5
GoogleRating only, no written review.
Hi Kathy, Thank you very much for the very positive review.
5/5
GoogleRating only, no written review.
Hi Carlo, Thank you very much for giving us a great rating. Glad we were able to help.
5/5
GoogleRating only, no written review.
Hi Carolina, Thank you for your 5 star review. We really appreciate it and we're glad we were able to provide a great service.
3/5
GoogleRating only, no written review.
Hi Carlotta, Thank you very much for posting your review. We strive to provide the best possible service to all our customers. If you have a few moments to spare, we'd like to contact you to find out what areas you felt we needed to improve upon.
1/5
GoogleRating only, no written review.
Dear Shaam, We are very sorry you were not happy with your experience with us. As we explained to you, the regrettable delay in the return of your deposit was beyond our control as we were dependant upon a third party supplier for the heating and cooling charges applicable to your stay. We know your Property Manager kept you informed along the way and we did make the payment at the soonest possible moment. Once again, we apologise for the delay.
5/5
GoogleCirca were easy to deal with and had a firm handle on the market place. They arranged a good sale for us in challenging times. Job done well for which we are grateful.
Hi Dom, It is really gratifying to receive such positive feedback. Thank you very much for taking the trouble to post it.
5/5
GoogleWe had been hunting for a suitable place for quite some time, but Tania found us a place that was not just suitable but idyllic. It was a perfect match for us, and she guided us flawlessly through the process of getting the deal done. A massive thank you from us for finding our new home!
Hi Edward, Thank you for taking the time to post your review. Tania is so pleased she was able to find you the right home.
5/5
GoogleWe recently had the privilege of meeting Walid when we were apartment hunting in London. From the first time I made contact by email Walid was enthusiastic, prompt, professional and very polite. He arranged access for us to see an apartment the same day, even though it was not even being marketed yet. From the moment we decided to go ahead with renting the apartment he was fully engaged, willing and always at our disposal to answer any queries and put our minds at ease. We moved in 2 weeks ago, and still he is invested in helping us in any way he can. I would highly recommend Walid and Circa London to anyone making a move!PositiveResponsiveness, Quality, Professionalism, Value
Dear Brenda, Thank you for your terrific feedback. Our team try to make the process of renting as painless and smooth as possible. We're delighted Walid and his colleagues were able to make this happen for you.
4/5
GoogleWe had a positive experience with Circa agents overall but there was an issue that caused some inconvenience. We signed the contract without visiting the flat and before moving in, we asked the agent with Circa whether there was already a router at the property (since the internet provider indicated there might be one). The agent did not say there was one even though they had done a video flat tour before. We ordered a router but when we moved in, we saw there already was one so we had to send the extra one back.
Dear Alexandra, Thank you for reviewing our services. We're delighted you were happy with the vast majority of your experience and apologise for the misunderstanding regarding the router and any inconvenience you were caused.
5/5
GoogleGreat service Met Manuela during flat hunting which then led to a purchase. She has been very professional yet friendly all along. Pro active before and during the transaction. She always kept a smooth communication and willing to go the extra mile may that was needed Happy with the quality of the service and the deal too Of course Hope market picks up again soon ;))
Dear Enrico, Thank you for posting this very positive review. We hope you will be very happy with your new apartment. The market is already showing signs of an increase in activity, now that the end of lockdown appears to be in sight. :-)
5/5
GoogleAshley was absolutely delightful to deal with. Assertive in a positive & friendly way. Proactive in chasing down documentation & management pack and helpful to our lawyer. We would highly recommend Ashley and Circa.PositiveResponsiveness, Quality, Professionalism, Value
Hi Amanda, We are delighted we were able to help. Ashley enjoyed dealing with you and is most grateful for the very complimentary review.
5/5
GoogleWe've been working with Circa London for almost 5 years and love that we can rely on them to help us find the best home and support us throughout our tenancy. They're the best!PositiveQuality, Professionalism
Dear Yazmine, Thank you so much for this great review. Its been a real pleasure working with you.
5/5
GoogleMy parter and I recently had the pleasure of working with Isabelle Jenkins at Circa Estate Agents. She helped us search for an apartment in SE1 central London and was professional throughout the process. We would highly recommend her and the team at Circa if you are searching for property.PositiveResponsiveness, Professionalism
Dear Brian, Thank you for your kind review. Izzy and the team are very glad they were able to help.
5/5
GoogleThe best agency ever. It’s been 4 years now and what I can say: they provide a professional and a good quality service. A big thanks to Marissa, Maddie and Robby who were very kind, responsive and helpful from the beginning to the right end. They made my experience in London so much better. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Dilda, It has been a great pleasure for us to work with you over the past few years. Thanks you for the excellent review.
5/5
GoogleTania helped me alot. Not only the first time we met the warm welcome and professional introduction, but also in the following days kept contacting for the progress of finding a suitable apartment. Really nice patience and responsibilities. I am happy to introduce her to all my friends who need help in finding a property.PositiveResponsiveness, Quality, Professionalism, Value
Dear Chao, We are glad you were pleased with our service and thank you very much indeed for kindly recommending us to your friends.
5/5
GoogleCIRCAL LONDON We chose CIRCA LONDON to look after the letting of our flat on the River Thames some years ago . Their office was near our building, they had a good reputation and we hoped that they also had local knowledge and experience. We have dealt with many other London agencies over the years and we were pleased to find CIRCA LONDON, a young and vibrant firm. They proved to be great and did a fantastic job keeping the apartment let for years. On the basis of that success we asked them to handle the sale of the flat when the time had come to part with it. CIRCA found us a buyer almost immediately. As expected, in this difficult time, there were obstacles and delays in the sale process. It was for the determination and perseverance of our agent Manuela Conti that it progressed well in the face of adversity. She was truly amazing in handling a somewhat difficult situation with professionalism, grace and aplomb. We can’t thank her and the team at CIRCA enough for all their help and support. It was a great pleasure to have them look after us and gave us confidence both during the let period and finally the sale of the apartment. CIRCA LONDON is a great young agency on their way up and we wish them well and thank them for all their good work . Mostly, though, they are fantastic people and a pleasure to work with.
Dear John, Thank you so much for this great review. It has been our pleasure to deal with you both over the years and it is so nice to feel appreciated. We wish you all the best in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (118 Southwark Street) has the most, with 359 reviews rated 4.8 out of 5, followed by London (59 Great Eastern Street) with 280.
The three Circa offices, by town:
Yes. In The Trusted Agent 2026 awards: Circa, London won Gold; Circa, London won Trusted Agent.
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