Trusted Agent profile

Circa reviews in London and South Woodford

4.7

★★★★★ Excellent

699 reviews across 3 offices and 2 platforms

Circa has three offices, in London (two offices) and South Woodford. Together they have 699 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

695

Reviews on Google

All 3 offices

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4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Circa's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Circa office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thank you so much to CIRCA and especially to Issy. We feel so lucky to have been looked after by Issy from the very first viewing all the way through to completion a few weeks ago! She was quick to respond, gave great advice and went above and beyond throughout. THANK YOU!!

Zoë · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Zoe, We are delighted you have completed the purchase of your new home and Izzy really enjoyed working with you. Thank you so much for taking the time and trouble to post your review.

5/5

Google

Had a really great experience with Circa. Riley and Sasha were both incredibly helpful, professional and responsive throughout the whole process. They made everything feel straightforward, kept me updated, and were always happy to answer any questions I had. Really appreciated how approachable and efficient they both were. Would definitely recommend!

Heteesha · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Hateesha, We are so pleased everything went well. Thank you very much for posting your review and for recommending us!

5/5

Google

I couldn’t recommend Ashley Whitbourne and Kit highly enough. Ashley, as the manager, and Kit, as the sales negotiator, both played an equally important role in the successful sale of my house in the Roupell Street Conservation Area, and I was extremely impressed with the service they provided throughout. From the outset, they were both professional, knowledgeable and incredibly proactive. The communication was excellent from start to finish. They kept me regularly updated, responded promptly to emails and messages, answered questions clearly and, importantly, were always on top of what was happening with the sale. I never felt that I had to chase them for updates or wonder what was going on. They were also excellent when it came to dealing with the buyer and progressing the transaction. They knew when to follow things up, how to communicate with the buyer effectively and how to keep everyone focused on getting the sale completed. Their persistence, attention to detail and understanding of the sales process made a significant difference. They worked extremely well as a team, and I genuinely felt that both Ashley and Kit contributed equally to achieving a successful outcome. They were approachable, professional and committed throughout, and they handled what can often be a stressful process with a great deal of efficiency and professionalism. Most importantly, they achieved an excellent price for the property and managed the relationship with the buyer very well throughout the negotiations and sale process. I was very pleased with the result and with the level of service I received. I would have absolutely no hesitation in recommending Ashley and Kit to anyone looking to sell a property. They both went above and beyond, and I would be very happy to use their services again in the future. Excellent service from two people who clearly take pride in what they do.

D · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Dear Mr Wolf, Ashley and Kit were very pleased to have been of service to you and greatly appreciated your feedback and recommendation. We hope we can work together again in the future.

5/5

Google

Sam was extremely helpful and efficient during my move-in. I discovered that the bed frame was damaged when I arrived, and she responded very quickly, contacted the maintenance team straight away, and arranged for someone to come and fix it promptly. Thanks to her support, the issue was resolved without causing any disruption to my move-in. I really appreciate her professionalism, responsiveness, and willingness to help. Highly recommended.

Liu · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Edward, Thank you for posting your five star review. We are glad Sam was able to resolve a potential issue promptly and with the minimum of inconvenience. Thank you also for your recommendation.

5/5

Google

I can’t recommend Sam highly enough! She has been absolutely wonderful throughout the whole process and went above and beyond to help organise my dishwasher. Sam was incredibly helpful, responsive and genuinely lovely to deal with. She made what could have been a frustrating process completely straightforward and was always so friendly and willing to help. It’s rare to come across someone who is so attentive and genuinely cares about helping their clients. I’m incredibly grateful for everything Sam did and wouldn’t hesitate to recommend her to anyone looking for a fantastic estate agent.

Angelique · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Angelique, Thank you very much indeed for your tremendously positive review and strong recommendation. It is great to get your feedback. Thanks again.

5/5

Google

Tianna was really helpful and responsive in dealing with a recent maintenance issue in my flat. she kept me updated throughout and followed up with everyone involved until the issue was resolved. really appreciated her help!

Sonia · 12 September 2026 · Circa London (118 Southwark Street)

Agent replied · 16 April 2026

Thank you Sonia. We greatly appreciate your feedback. Thanks again.

5/5

Google

My roommate and I were looking for accommodation for the coming academic year, and we were very lucky to have Ella Hopewell helping us throughout the process. Ella was incredibly kind and patient throughout the whole process. She was always quick to respond and was happy to help even when we had questions that were outside of the usual process, I really appreciated how approachable and supportive she was throughout our search. Although we ended up securing university accommodation this year, I would definitely come back to Ella when we need to look for accommodation again next year. I’m very grateful for all her help and would happily recommend her to anyone looking for a helpful agent!

Shelley · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Hi Shelley, Thank you so much for posting your review. Particularly as you did not end up renting through us this time! Also thank you for the recommendation. We look forward to being able to help next year.

5/5

Google

Sol helped us get settled into our dream flat incredibly quickly, especially in such a competitive market. He supported us throughout the whole process and made everything feel smooth and straightforward. He was very communicative, professional, efficient, and friendly, and made sure everything was handled as quickly as possible. I would highly recommend him!

Layla · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Dear Layla, Thank you for posting your review of our services and for your firm recommendation. Sol is delighted to receive such great feedback. Thanks again.

5/5

Google

I used Circa London to rent my next apartment, and the service from start to finish was outstanding! Sol - who liaised with me - was super responsive, helped answer all my concerns, and made the overall (slightly stressful) experience of hunting for an apartment a breeze!

Jason · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Hi Jason, This is great feedback. Thank you very much for posting your review.

5/5

Google

Ella is absolutely fantastic at her job - efficient, easy to talk to, and knowledgeable! I would recommend Ella and the team at Circa.

Christie · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Hi Christie, This is wonderful feedback and thank you for sharing it.

5/5

Google

Ella was great, super helpful, pleasure to deal with

Dan · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Hi Dan, Thank you for posting your feedback. it is always good to hear from our customers. Particularly with a 5 star review! Many thanks

5/5

Google

Very nice experience renting flat with Circa. Special mention to Sol, who has been on top of everything since day 1!

Juan · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 October 2026

Hi Juan, Great review. Thank you so much. We are delighted Sol was able to help.

5/5

Google

Appreciate theiir quick response. Had a great experience, the whole process was smooth. Special thanks to Maddie, Ella and Sabrina🫶

Y · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 January 2025

Hi, Thank you very much for taking the trouble to post your review. It is very much appreciated.

5/5

Google

Great experience with Circa London, thanks to Sabrina and Ella for the great assistance!

Cheak · 11 September 2026 · Circa London (59 Great Eastern Street)

Agent replied · 11 June 2024

Hi Cheak Yin, Thank you very much for taking the time and trouble to post this 5 star review. We are delighted everything has gone well.

5/5

Google

We feel very fortunate to have Sam as our property manager this year. Sam has been wonderful to work with, always taking the time to check in and hear our feedback on the property, and handling every maintenance request promptly and with real care. Sam consistently follows up with third parties on our behalf, so we're kept informed and never left wondering what's happening. On top of that, Sam is charming, responsible, and someone we've come to trust completely. We're grateful for how smooth and clear communication has been throughout, and would like to say a big thanks to Sam.

Yvonne · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Yvonne, Thank you for posting your glowing feedback on Sam's services. Property Managers seldom get the praise they deserve for doing an incredibly difficult job. Many thanks again.

5/5

Google

Had a good experience going through the letting process with Sasha Cimpoise, and getting maintenance help from Sam El Jani from Circa. Very responsive over messages, helped me with a variety of special requests in the lead up to the tenancy, and the entire tenancy process was speedy and relatively painless. Circa also has an overall higher quality bar than most other agencies for lettings around east london in my opinion, would recommend.

Andrew · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Andrew, We are always delighted to get positive feedback from our customers. Your five star review and recommendation is very much appreciated. Thank you.

5/5

Google

Riley has been very professional and helpful.

Naz · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Naz, Thank you for this great feedback.

5/5

Google

I’ve dealt with Circa a couple times now and both times has been a very smooth experience. Jen in particular from Lettings is always extremely available as well as being professional and a real problem solver!

Luca · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Luca, Thank you for making the time to post your 5 star review. Jen and the team will be delighted. Thanks again.

5/5

Google

I had a great experience working with Sam El Jani. Although she is relatively new to the firm, she has been incredibly knowledgeable, proactive, and helpful throughout my tenancy renewal. She was very responsive and did a great job helping me communicate and work through the renewal process with the landlord. I’m very glad to have her as my property manager and would highly recommend her to other tenants.

Aim · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Thank you very much for posting your review of Sam's service. It is always gratifying to have our incredible team's hard work recognized.

5/5

Google

A fantastic experience from start to finish. The renting process was smooth, professional, and stress-free. A special thank you to Laura, who was incredibly helpful, responsive, and made everything so easy. I wouldn’t hesitate to recommend both Laura and the agency to anyone looking to rent/buy. Thank you!

Robena · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Robena, Thank you so much for your kind recommendation and great review of our services.

5/5

Google

Laura and Sabrina helped me so much. Thank you for everything.🙏🏻 …

Bade · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Bade, We are delighted everything has gone well. Thank you for taking the trouble to post your review.

4/5

Google

Our property manager changed hands just as we were leaving our tenancy and Sam was very professional and quick with responses. It made the process easier and we really appreciated that as moving can be a stressful time.

Holly · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Holly, Thank you for posting your review. We are very pleased that what can often be a stressful process, went smoothly.

5/5

Google

Great experience with Riley at Circa. End to end support throughout the process. Delivered a top class result for my needs.

Conor · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Hi Connor, Thank you for your kind review. We are so pleased we could help.

1/5

Google

I was a tenant for three years and during my time, I was provided the worst service possible from Shireen. She is extremely unresponsive and not supportive. It came to a point where her manager had to step in and the problem was somewhat resolved but again at the end of the tenancy, my calls were being ignored, and my deposit was held longer than the timeframe set by Shireen- I was messed about constantly. I hope no tenant has to go through this.

Hredi · 12 August 2026 · Circa London (118 Southwark Street)

Agent replied · 12 October 2026

Dear Hredi, We are extremely sorry to hear you have not felt well treated by our Property Management team. We have always used our best endeavours to rectify any issues as expediently as possible but understand this has not always been to your satisfaction. As you are aware, there are circumstances when we are reliant on third parties, which are not within our control. As we explained, the return of your deposit was one such instance. We again apologise for the inconvenience you have suffered.

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Questions about Circa

Which Circa office has the most reviews?

London (118 Southwark Street) has the most, with 359 reviews rated 4.8 out of 5, followed by London (59 Great Eastern Street) with 280.

Where are the Circa offices?

The three Circa offices, by town:

Has Circa won any awards?

Yes. In The Trusted Agent 2026 awards: Circa, London won Gold; Circa, London won Trusted Agent.

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