5/5
GoogleSuper easy to book a storage unit, excellent pricing and very friendly customer service, highly recommend
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,799 reviews · 157 on Google (4.9)90 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotMatt was very helpful and professional…
Matt was very helpful and professional getting me set you with my storage unit
5/5
GoogleWas served by Rob. Was very friendly and helpful. Explained the process and showed us how to access everything. Great customer service.
5/5
GoogleThe staff here are really friendly and helpful. I spoke to Daniel who sorted out the admin with minimal hassle and showed me around. I got a good deal and a convenient storage room. Nothing bad to say overall. The facilities are bright and clean and look really secure.
5/5
TrustpilotWe urgently needed to store items in a…
We urgently needed to store items in a safe storage. Excellent customer service. Thank you all for your support.
5/5
GoogleRating only, no written review.
5/5
TrustpilotReally easy to set up a 3 month storage…
Really easy to set up a 3 month storage contract - Craig was very helpful, showed various storage unit sizes and got the paperwork sorted quickly.
5/5
GoogleDaniel and Jake made booking and using the storage very easy. Would use again and recommend. Also the price was very competitive. Thank you for your help
5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Cinch Storage in Leighton Buzzard. I have shopped around and settled with Cinch. Jason helped me sort it all out, find the right size, quote and all aspects of placing my belonging safely with them. He talked me through insurance and costs honestly and openly. The storage itself is safe, clean, dry and accessible. I get notifications in good time for their planned maintenance time, when closure is expected. Otherwise, I can come and go as I please, at any time. All paperwork on entry and exit were effortless, quick and fair. I thought 6 months initially what I needed but my circumstances made it 11 months. Matthew and Emma conducted my exit and they were also helpful. Thank you, Jason and Cinch Storage for helping me through a very difficult time in my personal life. Very highly recommended.
5/5
GoogleThe staff at Chinch Self Storage in Earlsfield provide an outstanding experience for anyone using their services. They are incredibly friendly, helpful, and professional, always making sure customers feel supported. Whether it’s finding the right storage unit, answering questions, or helping with moving items, the team consistently shows empathy and care. Their customer service skills are impressive, and they handle each interaction with genuine kindness. The manager of Chinch Self Storage should be proud of having such an amazing team. Their dedication to providing excellent service reflects well on the business and creates a welcoming, positive environment. The staff’s ability to combine professionalism with friendliness and a strong customer focus makes Chinch Self Storage a trusted and reliable place to store belongings
5/5
GoogleFound Cinch to be a very good company. Both Harriet and Mollie were extremely helpful and made everything run very smoothly. They made the whole process easy and explained things very clearly so I felt completely confident in using the company.
5/5
GoogleGreat experience with Cinch storage Watford. I had to find a last minute solution as our rental fell through the day before moving in! They only recently open and I was a little worried about booking but they were a lifesaver. The process was very easy, prices very reasonable and Abbas and Yusef are very kind and helpful. Would definitely recommend.
5/5
GoogleAlways had great service from cinch storage Brentwood, totally professional, very secure, the staff are what make it tho, always ready to help, nothing seems to be a problem, Jake, Graham and Daniel are a credit to the company
5/5
GoogleVery helpful, straightforward process
5/5
GoogleUsed Cinch for 2 months. Great staff, smooth communication. Good facilities and very clean. Would recommend!
5/5
TrustpilotCinch Leighton buzzard
Using the Leighton Buzzard branch. I have found the process extremely straight forward and Matthew was extremely helpful with everything
Agent replied · 10 June 2024
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotFantastic service!
Craig was brilliant from start to finish and made finding a storage room very easy. Thank you!
5/5
TrustpilotI’ve been using Cinch storage at…Brentwood
I’ve been using Cinch storage at Brentwood for a few weeks now. It’s been fantastic. All the staff are super helpful and really friendly.The storage facility looks brand new (no idea how old it is- guessing not very). There are lights inside the rooms which makes it super easy to see. Cinch Brentwood is the best storage facility I’ve used (had a few).
5/5
TrustpilotGenuinely nice guys to do business…
Genuinely nice guys to do business with, who delivered on all their promises. Clean and tidy facilities, at a reasonable price.
4/5
TrustpilotI find it very convenient ,good…
I find it very convenient ,good service,friendly staff
5/5
TrustpilotMark was extremely helpful and…
Mark was extremely helpful and friendly… great customer service!
5/5
TrustpilotExcellent service provided by Cinch…
Excellent service provided by Cinch Newbury. Very friendly and helpful staff especially Drew & Alana! Would recommend.
5/5
TrustpilotSolid Self Storage With Helpful, Friendly Staff
At time of writing, we've been using the Woking Cinch Storage for a few months and it's all been good.The staff have been friendly and accommodating, frequently and quickly helping me out with any queries or concerns I've had (and never making it feel unwelcome) - and there's staff around at the weekends.The building itself is what you might expect from a self storage place so it does the job - it's got solid security, convenient access for vehicles, easy-to-find rooms with a straight-forward layout, and is kept in a clean state. The new offices are a nice, cosy addition too.We've not had any issues regarding this location in the few months we've used this place so there isn't really anything to add in that regard.
Agent replied · 10 June 2024
Hi Nick,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotA very professional set up
A very professional set up, staff are very knowledgeable and helpful. Would thoroughly recommend.
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
